Hotel Universel Montreal in Montreal: Reviews, Deals, and Hotel Rooms on Hotels.com

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3.5-star hotel with spa, near Saputo Stadium

Indoor pool, seasonal outdoor pool, sun loungers

Breakfast and dinner served, Italian cuisine

Overview
Rooms
Location
Amenities
Policies

Very good

Property highlights

Pet-friendly

Pool

Spa

Free parking

Gym

Free WiFi

5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1

What's around

Montreal Botanical Garden8 min walk
Olympic Stadium12 min walk
Montreal Biodome16 min walk
Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)36 min drive

Main amenities

Housekeeping (on request)
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Free area shuttle
Fitness center
Sauna
Seasonal outdoor pool
Room service
24-hour business center
Conference center

For families

Children stay free
Free cribs/infant beds
Refrigerator
Private bathroom
Premium TV channels
Coffee/tea maker

Room options

Standard Room, 2 Double Beds

30 sq m
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed

30 sq m
Sleeps 2
1 King Bed

Premium Room, 2 Double Beds

30 sq m
Sleeps 4
2 Double Beds

Premium Room, 1 King Bed

30 sq m
Sleeps 2
1 King Bed

About this area

What's nearby

In Mercier-Hochelaga-Maisonneuve
Montreal Botanical Garden - 8 min walk
Montreal Biodome - 16 min walk
Olympic Stadium - 2 min drive
Sainte-Catherine Street - 8 min drive
The Underground City - 9 min drive
Place des Arts - 9 min drive
Complexe Desjardins - 9 min drive
Six Flags La Ronde - 10 min drive
Notre Dame Basilica - 10 min drive
Montreal Museum of Fine Arts - 11 min drive

Getting around

Montreal Saint-Hubert Longueuil Airport (YHU) - 30 min drive
Montreal–Trudeau Intl. Airport (YUL) - 36 min drive
Montreal Park Station - 11 min drive
Lucien L'Allier Station - 11 min drive
Montreal Canora Station - 12 min drive
Assomption Station - 10 min walk
Viau Station - 12 min walk
Cadillac Station - 16 min walk
Free area shuttle

Restaurants

Avant-Garde Artisans Brasseurs - 19 min walk
Tim Hortons - 16 min walk
Restaurant la Belle Province - 2 min drive
Les Princesses - 14 min walk
Casa Grecque - 13 min walk

About this property

Hotel Universel Montreal

Hotel Universel Montreal puts you within a 15-minute drive of Montreal Convention Centre and Notre Dame Basilica. Guests can indulge in massages at the spa, and Italian cuisine is served at Resto Bar Le Toit Rouge, which is open for breakfast and dinner. Other highlights include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers like the restaurant. The property is just a short walk to public transportation: Assomption Station is 10 minutes and Viau Station is 12 minutes.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Masks and gloves available

Masks are required at the property

Hand sanitizer provided

Enhanced food service safety measures are in place

Individually-wrapped food options available for breakfast, lunch, and dinner

This information is provided by our partners.

At a glance

Hotel size

230 rooms
Arranged over 7 floors

Arriving/Leaving

Check-in time from 4:00 PM - anytime
Minimum check-in age: 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21

Children

Up to 2 children (17 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

Pets allowed (dogs and cats only, 1 total, up to 66 lbs per pet)*
Service animals welcome
Pets must be supervised
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking

Offsite

Free area shuttle within 3 kilometres

Other information

Smoke-free property

Property amenities

Food and drink

English breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli

Traveling with children

Children stay free (see details)
Free local shuttle

What to do

Bicycle rentals nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Rafting nearby
Cross-country skiing nearby
Surfing/body boarding nearby
Scooter/moped rentals nearby

Working away

24-hour business center
10 meeting rooms
Computer station
Conference center (15000 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers

Facilities

1 building/tower
Built in 1985
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Seasonal outdoor pool
Full-service spa
Sauna
Banquet hall

Accessibility

Wheelchair accessible
Elevator
In-room accessibility (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

32-inch flat-screen TV
Premium cable channels

Home comfort

Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Down comforter
Blackout drapes/curtains
Premium bedding
Free crib/infant bed

Freshen up

Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Free local calls

Food and drink

Refrigerator
Microwave (on request)

Housekeeping (on request)
In-room safe
Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Resto Bar Le Toit Rouge - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

English breakfast is offered for an extra charge of approximately CAD 7–20 for adults, and CAD 7–20 for children
Microwaves are available for CAD 15 per day

Children & extra beds

Rollaway beds are available for CAD 15.0 per day
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

Service animals exempt from fees
Pet deposit: CAD 100 per stay
Pets are allowed for an extra charge of CAD 40 per accommodation, per night

Parking

Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 11:00 PM
The seasonal pool is open from July to August
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool with adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Property Registration Number 554466,2023-11-30

Also known as

Hotel Universel

Hotel Universel Montreal

Hotel Universel Montreal Hotel

Universel Montreal

Auberge Universel Hotel

Hotel Universel Montreal Montreal

Hotel Universel Montreal Hotel Montreal

Frequently asked questions

Does Hotel Universel Montreal offer free cancellation for a full refund?

Yes, Hotel Universel Montreal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hotel Universel Montreal?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Hotel Universel Montreal?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 11:00 PM.

Are pets allowed at Hotel Universel Montreal?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 66 lbs per pet. There's a charge of CAD 40 per accommodation, per night, and there's also a deposit of CAD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Universel Montreal?

Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel Universel Montreal?

You can check in from 4:00 PM - anytime. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Hotel Universel Montreal?

No, this hotel doesn't have a casino, but Montreal Casino (14-min drive) is nearby.

What is there to do at Hotel Universel Montreal and nearby?

Have fun with activities like cycling, hiking, and rafting, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Universel Montreal also has a seasonal outdoor pool and a sauna, as well as a fitness center.

Are there restaurants at or near Hotel Universel Montreal?

Yes, Resto Bar Le Toit Rouge offers Italian cuisine.

What's the area around Hotel Universel Montreal like?

Hotel Universel Montreal is a short 8-minute walk from Montreal Botanical Garden and 12 minutes' walk from Olympic Stadium.

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

20 Sept 2023

Would stay here again.

Front desk staff were very helpful, and greeted us warmly. The room was great and very comfortable. Shower was really nice.