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El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only

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Egyptian cotton sheets, premium bedding, pillowtop beds, free minibar
On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
5 outdoor pools, pool umbrellas

Overview of El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only

El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only

5.0 star property
Kantenah beachfront property with 10 restaurants and spa

8.6/10 Fabulous

441 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Km 95 Carretera Cancun-Tulum, Kantenah, QROO, 77710

Room options

About this area

What's nearby

  • On the beach
  • Akumal Beach - 16 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 22.6 miles/36.3 km

Restaurants

  • Bloved Lounge & Restaurant - 6 min drive
  • Bamboo Cafe & Smoothies - 9 min drive
  • Cafe Ole - 9 min drive
  • The Pub - 9 min drive
  • 081 - 9 min drive

About this property

El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only

At El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beachside drinks, plus you'll have access to onsite snorkeling and kayaking. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body scrubs. DRIFTWOOD GOURMET OCEANFR, one of 10 restaurants, serves lunch. Other highlights at this luxurious property include 11 bars/lounges, a poolside bar, and a health club. Fellow travelers like the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Aerobics
Bartending
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 188 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • 10 restaurants
  • 11 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Kayaking
  • Snorkeling
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Table tennis
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Water skiing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2015
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • 5 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Private indoor spa tub
  • Furnished balcony/patio

Freshen up

  • Partially open bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Aerobics
Bartending
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

Dining

DRIFTWOOD GOURMET OCEANFR - This restaurant serves lunch only.
SEASIDE MARKET - Onsite restaurant. Open daily.
MIA CASA - Onsite restaurant. Open daily.
KLAY TALAY - Onsite restaurant. Open daily.
SWIM-UP OCEANFRONT BAR - Onsite bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 40

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Dorado Seaside Suites Karisma Gourmet
Dorado Seaside Suites Karisma Gourmet All Inclusive
Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
Dorado Seaside Suites Karisma Gourmet Kantenah
El Dorado Seaside Suites Karisma All Inclusive Kantenah
El Dorado Seaside Suites Karisma
El Dorado Seaside Suites Karisma Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seasi Suites by Karism
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive Karisma
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites Karisma Gourmet All Inclusive Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma
El Dorado Seaside Suites by Karisma All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive by Karisma

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only on 15 Dec 2022 start from CA $1,163, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only?
Yes, there are 5 outdoor pools.
Are pets allowed at El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only?
You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge of USD 40. Contactless check-in and check-out are available.
What is there to do at El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only and nearby?
Have fun with onsite activities like kayaking and snorkeling. Additional recreation onsite includes aerobics and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only also has 11 bars, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only?
Yes, there are 10 onsite restaurants. Nearby restaurants include Bloved Lounge & Restaurant (2.6 mi), Bamboo Cafe & Smoothies (5.5 mi), and Cafe Ole (5.6 mi).
Does El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only have rooms with private spa tubs?
Yes, each room has a private indoor spa tub and a deep soaking bathtub.
Does El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Overall score and ratings

8.6

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

One of the best resorts to at I’ve ever stayed. All staff were nice and courteous.
John Joseph Ramirez, 4-night family trip
Verified Expedia guest review

8/10 Very good

SHIELA, 4-night trip
Verified Expedia guest review

8/10 Very good

The food options for breakfast were limited. The Asian restaurant was horrible. I recommend the the Italian the Pub and the Mexican. The facility @ Seaside Suites could use some paint and tile replacement in the pool.
Patrice, 5-night romance trip
Verified Expedia guest review

2/10 Poor

El Dorado Seaside Suites by Karisma, I mean where do I even begin with this god awful place? Before I go into great detail about the resort I want to acknowledge our concierge Paola (quite sure I spelt her name wrong) but she was an absolute sweetheart & also the chef from the dinners at seaside market whose name we did not catch another very extremely attentive individual, thankfully there are still people like these left on earth. My husband & I were celebrating our 3 year anniversary as well as my husbands birthday it was both our first time in Mexico & we absolutely hated it (guess we decided to go to the wrong part). First off we arrived and were asked if we wanted a room on the second floor or higher up to which it made no difference to either of us so the receptionist basically said well since you guys are celebrating an anniversary we’ll put you on a higher floor last room in the corner it’s a beautiful view (it was an amazing view) but omg the room was horrible we are still so clueless as to how this place could be considered anything close to 5 star. The ac was like a meat locker & when turned off caused the entire floor to get soaking wet, the door handle to access the balcony area where the swim up pool is located was completely broken. The bed on the balcony was filthy the water inside the pool was filthy plus is was too cold to get in anyway. Inside the pool was rusted I mean even the railings around the pool was stained & rusted.
Devon, 5-night romance trip
Verified Expedia guest review

6/10 Good

I have been to Mexico many times so I have a lot to compare to. Beach - the worst beach (ocean) experience. Water shoes is a must - rocky and very shallow for a mile basically knee deep the whole way. So you will feel like you are in a kiddy pool. No exaggeration! On the beach they have a lot of cabanas at no cost and drink service is pretty consistent Restaurants - this hotel is barely scraping 4 stars. For a place to be called gourmet is a total joke. I had high hopes but was very disappointed. I tried many dishes and almost never finished any so that says a lot. So to sum it up - food is MEH Service and Staff - these people deserve a gold medal - best service I have ever experienced. Staff was outstanding five stars for sure. Hotel room - five stars. I stayed on the top floor with a pool balcony best choice I made. Pools on balconies below will be much colder because of the overhang. So if you are not on the top or bottom floor the pool will be cold. Main pool - pure disappoint, another kiddy pool. Center of the pool you will have to be on your knees just to get the water to your chest so that says a lot. The property is beautiful and well kept so 5 stars there Distance from the airport is about 1 hour 20 min. Good part of that is it’s located close to activities and parks. SPA is awesome and massages a great. Definitely only get it on the beach otherwise it feels like you are getting a massage back home So overall rating 3.8 stars I will not come back
Yuriy, 7-night trip
Verified Expedia guest review

10/10 Exceptional

It was our first time in Mexico. This property did not disappoint. I don’t think we’d ever stay anywhere else. Amazing! Food was fantastic, activities were abundant, staff was extremely helpful and went above and beyond at all times.
Aimee, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved everything about it!!
Emmanuel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Maurice, 6-night trip
Verified Expedia guest review

8/10 Very good

No specialty coffee shop except an expensive Starbucks. This is not a cheap place…why buckle and dime us. Deceptive advertising on swim-up rooms. At Karisma all the rooms have swim-up rooms…on ly the bottom floor has access to the swim up bar. The rest you have to get out and go get your drinks and snacks. Of course you can get the bottom level for a price. Finally, Transportation to and from the hotel…nothing to do with the resort, but who ever you chose. The traffic can be a nightmare. Our 1:20 drive was 2:10 on our return leg…plan accordingly.
Shane, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Miriam and Elber were fantastic entertainers! I loved their energy and how they made every day so much fun! Tuburcio and Sergio were top knotch and easily my favorite bartenders in the resort (located at the main pool). We had an amazing vacation and experience - everyone was so incredibly kind and accommodating! Can't wait to come back!
Novaline, 7-night romance trip
Verified Expedia guest review