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Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Exterior
Indoor pool
Indoor spa tub
Premium bedding, desk, soundproofing, iron/ironing board
Premium bedding, desk, soundproofing, iron/ironing board

Overview of Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

3-star property
Family-friendly St. Catharines hotel with 1 indoor pools, connected to the convention center

8.0/10 Very good

940 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $138
Price available on 02/02/2023
Map
327 Ontario St, St. Catharines, ON, L2R5L3

Room options

About this area

What's nearby

  • In York - Haig
  • Clifton Hill - 16 min drive
  • Fallsview Casino - 17 min drive
  • Casino Niagara - 17 min drive
  • Fallsview Indoor Waterpark - 17 min drive
  • Rainbow Bridge - 18 min drive
  • Seneca Niagara Resort & Casino - 19 min drive
  • Niagara Falls State Park - 23 min drive
  • American Falls - 21 min drive
  • Horseshoe Falls - 23 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 30 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 70 min drive
  • St. Catharines Station - 7 min drive
  • Grimsby Station - 17 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 17 min drive

Restaurants

  • Johnny Pastrami's Breakfast & Lunch - 3 min walk
  • Lazy Lizard's - 8 min walk
  • Jack Astor's - 8 min walk
  • The Feathery Pub - 3 min drive
  • Tim Hortons - 3 min drive

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Take in the views from the rooftop terrace when you stay at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at JJ Kapps Backyard BBQ and, which serves barbecue and is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and family-friendly amenities.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and lunch
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 181 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:30 AM
  • Express check-out available
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Bowling alley

What to do

  • Bowling alley
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski equipment rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Sledding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (20000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1970
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Spa tub
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Handrails in stairways

Languages

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

JJ Kapps Backyard BBQ and - This restaurant specializes in barbecue and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Timothys World Coffee - Onsite coffee shop.

Fees & policies

Refundable deposits

  • Cash deposit: CAD 300.00 per accommodation, per stay

Optional extras

  • Breakfast costs between CAD 5 and CAD 15 per person (approximately)
  • Late check-out can be arranged for an extra charge of CAD 69.00 (subject to availability)

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for CAD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 35.00 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Frequently asked questions

Does Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?
As of 29 Jan 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel on 1 Feb 2023 start from CA $138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of CAD 35.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?
You can check in from 3:00 PM - 5:30 AM. Check-out time is 11 AM. Late check-out is available for a charge of CAD 69.00 (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?
No, this hotel doesn't have a casino, but Fallsview Casino (17-min drive) and Casino Niagara (17-min drive) are both nearby.
What is there to do at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel and nearby?
Have fun with nearby winter activities like sledding, skiing, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes bowling. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel also has a sauna and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?
Yes, JJ Kapps Backyard BBQ and offers barbecue. Nearby restaurants include Johnny Pastrami's Breakfast & Lunch (3-min walk), Lazy Lizard's (8-min walk), and Jack Astor's (8-min walk).
What's the area around Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel like?
Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel puts you in York - Haig, in the heart of St. Catharines. Popular attractions include Fallsview Casino, which is 17 minutes away by car. Travelers say this hotel is in a good location.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Darren, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Darren, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Niagara Falls visit
Overall enjoyable stay. Staff were pleasant and helpful. Hotel room was clean overall. We used the pull out couch/bed and it had crumbs on it. But housekeeping cleaned promptly for us. Pool appeared clean but we didn’t use. The hot tub was ok but not great. It was not very warm and one is ended up with hair on our hand when we got out. We had a suite which was very nice. Beds comfortable. Bathroom clean and updated. I would recommend this hotel to others. We were about 20 minutes away from Niagara Falls which was the primary reason for visiting.
Jennifer, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Danielle, 1-night trip
Verified Hotels.com guest review

6/10 Good

Over paid for quality of hotel
1-night trip
Verified Hotels.com guest review

2/10 Poor

Mark, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience.
Paola, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Francis, 1-night trip
Verified Expedia guest review