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1 room, 2 adults

Sheraton Hanoi Hotel, Hanoi

5-star5 stars
K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi, 10000, Vietnam

Lakefront hotel with 2 restaurants, near Ho Chi Minh Mausoleum
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,888 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Wellness
Great wellness & sports facilities
Bar
Bar is awesome
Food
Delicious food
Vibe
Decent vibe

Sheraton Hanoi Hotel, Hanoi

from $131 CAD
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Grand Deluxe Room, 1 King Bed
  • Grand Deluxe Room, 2 Twin Beds
  • Club Room, 1 King Bed
  • Club Room, 2 Single Beds, Business Lounge Access
  • Executive Suite, 1 Bedroom
  • Ambassador Suite, 1 King Bed
  • Presidential Suite, 1 King Bed
  • Imperial Suite, 1 King Bed

What’s around Sheraton Hanoi Hotel, Hanoi

Landmarks

  • In Quảng An
  • Ho Chi Minh Mausoleum - 41 min walk
  • Dong Xuan Market - 45 min walk
  • West Lake - 1 min walk
  • Syrena Shopping Center - 8 min walk
  • Tran Quoc Pagoda - 25 min walk
  • Trinh Cong Son Walking Street - 30 min walk
  • Quan Thanh Temple - 31 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 19 min drive
  • Hanoi Long Bien Station - 3 min drive
  • Hanoi Railway Station - 6 min drive
  • Hanoi Gia Lam Station - 8 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 299 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • Couples wishing to share a room must provide proof of marriage

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms (3-device limit)

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Clothing optional (nudity permitted in public areas)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 14854
  • Conference space size (meters) - 1380
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2004
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Korean
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Lily Relaxation Centre has 5 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Oven D'or - Onsite restaurant. A children's menu is available. Reservations are required.

Hemispheres - Overlooking the garden, this steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Chime - This bar specializes in international cuisine and serves dinner and light fare. Open daily.

Sheraton Hanoi Hotel, Hanoi’s small print

Also known as

  • Hanoi Hotel Sheraton
  • Sheraton Hanoi Hotel Hanoi
  • Sheraton Hanoi Hotel Hotel Hanoi
  • Hanoi Sheraton
  • Hanoi Sheraton Hotel
  • Hotel Sheraton Hanoi
  • Sheraton Hanoi
  • Sheraton Hanoi Hotel
  • Sheraton Hotel Hanoi
  • Sheraton Hotel Hanoi Hotel
  • Sheraton Hanoi Hotel Hotel

Policies

Clothing is optional at this property.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 35.31 per night

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 120 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 116 reviews

Exceptional 10.0
Cleanliness, good staff and services
It's very comfortable
Margaret, au5 night trip
Very Good 8.0
Good Hotel.
The location is good, the room is comfortable and clean. I recommended to several friends already.
id1 night business trip
Very Good 8.0
Just good
Just good
Dzulkarnain, my1 night romance trip
Poor 2.0
Horrible security and needs to be addressed now!!!
HUGE security breach!! On two occasions someone opened my door, if I didn’t have have the side lock on, they would’ve walked right in! I did not feel safe and couldn’t sleep at all for the whole night. Security was one of the reasons why I picked this hotel, but I didn’t feel safe for this trip and this needs to be addressed immediately. If there aren’t any improvements I would not come back again.
hk1 night business trip
Exceptional 10.0
Great Hotel, so so location
Such a great hotel and lived up to the Sheraton name. Only problem is the location is quite far from Old Town, Hanoi traffic is not fun. Everything else was great: room, breakfast, staff...
luan, sg1 night family trip

Sheraton Hanoi Hotel, Hanoi

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