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1 room, 2 adults
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Castle Hilo Hawaiian Hotel, Hilo

3.5 stars
71 Banyan DrHiloHI96720United States of America, 866-299-2910
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Good3.7 / 5
Location
Great location
Food
Delicious food
WiFi
WiFi system needs upgrading
Wellness Area
Wellness & sports facilities could be improved
808See all 808 Hotels.com reviews
From 1,545 reviewsTripAdvisor Traveller Rating

Castle Hilo Hawaiian Hotel, Hilo

Hotel Info: 866-266-9798

from $164 CAD
  • Suite, 1 Bedroom, Ocean View (Newly Renovated)
  • Standard Room (Newly Renovated)
  • Suite, 1 Bedroom (Newly Renovated)
  • Junior Suite (Newly Renovated)
  • Deluxe Room, Ocean View (Newly Renovated)
  • Standard Room
  • Superior Room (Newly Renovated)
  • Room

At a glance

Key facts

Hotel size

  • This hotel has 286 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

Also known as

  • Castle Hawaiian
  • Castle Hawaiian Hotel
  • Castle Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel
  • Hilo Hawaiian Castle Hotel
  • Hilo Hawaiian Hotel
  • Hotel Castle Hilo Hawaiian
  • Hotel Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel Hawaii

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 30 per day

Buffet breakfast is offered for an extra charge of USD 23 per person (approximately)

Cribs/Infant beds are available for USD 20 per day

WiFi is available in guestrooms for USD 10.66 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 10.66 per day (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Tennis on site
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Lanai
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer (on request)
Be entertained
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Massages and beauty services available.

Dining

Queens Court Restaurant - This restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Tennis on site
  • Personal motorized watercraft on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Skydiving nearby

Castle Hilo Hawaiian Hotel, Hilo’s small print

Also known as

  • Castle Hawaiian
  • Castle Hawaiian Hotel
  • Castle Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel
  • Hilo Hawaiian Castle Hotel
  • Hilo Hawaiian Hotel
  • Hotel Castle Hilo Hawaiian
  • Hotel Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel Hawaii

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 30 per day

Buffet breakfast is offered for an extra charge of USD 23 per person (approximately)

Cribs/Infant beds are available for USD 20 per day

WiFi is available in guestrooms for USD 10.66 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 10.66 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 808 reviews

Castle Hilo Hawaiian Hotel, Hilo
Good3.0 / 5
We were surprised that the bed sheet was missing and terribly found some dirt like dried blood and some minor tissue paper texture left on the mattress cover. This was I never met since I rented a hotel in my life. I called the operator and the room attendant came to replaced all sheets immediately.
4 night romance trip
Castle Hilo Hawaiian Hotel, Hilo
Good3.0 / 5
Reno'd rooms still look too old.
The place was nice. Only con was probably the price for the quality of room. Even though rooms were recently renovated they still looked very dated. If the room cost $150 it would have been perfect, but paying $250 for such an old room is way to much. It was like staying at a cheap motel with an amazing view but having a great view with such an old room isn't worth the price.
1 night romance trip
Castle Hilo Hawaiian Hotel, Hilo
Excellent4.0 / 5
My grandaughter and I come from Hawi and we enjoy a weekend together every so often ... shopping, eating, planetarium, etc. We feel very safe at your hotel and ALL the staff is very friendly and helpful. Great atmosphere all around. We will definitely be back again and again.
1 night family trip
Castle Hilo Hawaiian Hotel, Hilo
Good3.0 / 5
Nice hotel but needs some renos
The staff at the Hilo Hawaiian is very friendly and helpful. The rooms are comfortable and clean. However, the property would benefit from fresh paint and renovations, especially around the pool area.
2 night family trip
Castle Hilo Hawaiian Hotel, Hilo
Excellent4.0 / 5
great location for HILO and trip to the Volcano
Having just recently stayed for 2 days, can confirm that this likely remains the best hotel in Hilo in terms of location, ammenities, and comfort. It is ideally situated within 45 min of the Volcano Park, and close to other sights such as Cocunut Island, beaches, the Japanese garden, and waterfalls. Is literally 5 min from airport and a short car ride away from downtown and shopping centres.
2 night trip

See all reviews

Castle Hilo Hawaiian Hotel, Hilo

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