Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Hilo, Hawaii, United States of America
1 room, 2 adults

Castle Hilo Hawaiian Hotel, Hilo

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
71 Banyan Dr, Hilo, HI, 96720, United States of America

Bayfront hotel with outdoor pool, near Port of Hilo
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect™ Rewards stamps here
  • Location was amazing. Beautiful views. Gorgeous park beside.Mar. 21, 2020
  • Location great Room clean Beds confortable Few interactions with staff because we were…Mar. 19, 2020

Castle Hilo Hawaiian Hotel, Hilo

from $167 CAD
  • Standard Room, Garden View
  • Suite, 1 Bedroom, Garden View
  • Junior Suite
  • Deluxe Room, Ocean View
  • Superior Room, Ocean View
  • Suite, 1 Bedroom, Ocean View

What’s around Castle Hilo Hawaiian Hotel, Hilo


  • Port of Hilo - 25 min walk
  • Hamakua Coast - 1 min walk
  • Hamakua Heritage Corridor - 1 min walk
  • Naniloa Country Club - 1 min walk
  • Coconut Island Park - 4 min walk
  • Liliuokalani Park and Gardens - 6 min walk
  • Hilo Art Museum - 16 min walk
  • Bayfront Park - 18 min walk

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

At a glance

Key facts

Hotel size

  • This hotel has 286 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival. Anyone traveling to Hawaii is required to self-quarantine for 14 days. Beginning September 1, travelers who have proof of a negative COVID-19 test taken within 72 hours of arrival are exempt.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
Working away
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Queens Court Restaurant - This restaurant serves breakfast and dinner.

ICafe/Waioli Lounge - This restaurant serves light fare only. Happy hour is offered. Open daily.

Castle Hilo Hawaiian Hotel, Hilo’s small print

Also known as

  • Castle Hawaiian
  • Hilo Hawaiian Hotel Hilo
  • Castle Hilo Hawaiian Hotel Hilo
  • Castle Hilo Hawaiian Hotel Hotel
  • Castle Hilo Hawaiian Hotel Hotel Hilo
  • Castle Hawaiian Hotel
  • Castle Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel
  • Hilo Hawaiian Castle Hotel
  • Hilo Hawaiian Hotel
  • Hotel Castle Hilo Hawaiian
  • Hotel Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel Hawaii


State tax ID - GE-189-318-3488-01

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 28.67 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Newspaper
  • Phone calls (may be limited)
  • In-room coffee
  • Parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 30.0 per day

Buffet breakfast is offered for an extra charge of USD 26 for adults and USD 16 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Castle Hilo Hawaiian Hotel, Hilo

  • Does Castle Hilo Hawaiian Hotel offer free cancellation for a full refund?
    Yes, Castle Hilo Hawaiian Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Castle Hilo Hawaiian Hotel?
    Yes, there's free self parking.
  • Is there a pool at Castle Hilo Hawaiian Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Castle Hilo Hawaiian Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Castle Hilo Hawaiian Hotel?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Castle Hilo Hawaiian Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include The Hilo Bay Cafe (9-min walk), Coconut Grill (9-min walk), and Suisan (10-min walk).

Recent reviews

Very Good 8.4 From 1,427 reviews

Very Good 8.0
Was not expecting to have to pay extra for a balcony to sit on, that was disappointing and the process to get a pool towel is ridiculous. I used a towel and the next morning I had a bill for 20.00 under my door because I had not returned it yet. These types of things are frustrating when on holidays. The room it self was ok my sheets were scratchy, but my moms where fine. The best thing was the view.
Cris, ca3 night family trip
Exceptional 10.0
Great oceanfront hotel surrounded by a park
Had a great stay at the Castle Hilo Hawaiian Hotel. The location was perfect, rooms spacious, wonderful customer service and the price couldn't be beaten. Coconut Island is just 5 min walk away. We stayed for 1 night as it was a spontaneous trip to Hilo from Kona. Loved the reusable water bottle upon arrival, wished more hotels did this.
ca1 night family trip
Exceptional 10.0
Front desk staff is very welcoming nice area an felt safe. Very clean.
David A., ca2 night family trip
Exceptional 10.0
Great stay!
Great hotel for a great price and location while in Hilo. We decided to upgrade after check-in to an ocean view room and it's well worth the additional cost. We would definitely stay again when back in Hilo.
ca2 night romance trip
Very Good 8.0
Great view of the Ocean
We had a lovely view of the water from our room and enjoyed the stay in the Hilo area. The hotel was a bit dated but basic for our needs. A bit far to walk to downtown especially at night but did enjoy the Hilo Bay Cafe which is across the park.
Kira, ca2 night family trip

Castle Hilo Hawaiian Hotel, Hilo

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