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1 room, 2 adults
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Castle Hilo Hawaiian Hotel, Hilo

3.5 stars3.5 stars
71 Banyan DrHiloHI96720United States of America, 866-299-2910
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Good3.7 / 5
Location
Great location
Service
Fantastic service
WiFi
Regular internet service
Vibe
Vibe is not too good
799See all 799 Hotels.com reviews
From 1,726 reviewsTripAdvisor Traveller Rating

Castle Hilo Hawaiian Hotel, Hilo

Hotel Info: 866-266-9798

from $148 CAD
  • Suite, 1 Bedroom, Ocean View
  • Standard Room, Garden View
  • Suite, 1 Bedroom, Garden View
  • Junior Suite, Garden View
  • Deluxe Room, Ocean View
  • Standard Room
  • Superior Room, Garden View
  • Room

At a glance

Key facts

Hotel size

  • This hotel has 286 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Minimum check-in age is 21

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Castle Hawaiian
  • Castle Hawaiian Hotel
  • Castle Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel
  • Hilo Hawaiian Castle Hotel
  • Hilo Hawaiian Hotel
  • Hotel Castle Hilo Hawaiian
  • Hotel Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel Hawaii

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 30.0 per day

Buffet breakfast is offered for an extra charge of USD 23 per person (approximately)

Cribs/Infant beds are available for USD 20.0 per day

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Lanai
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Queens Court Restaurant - This restaurant serves breakfast, lunch, and dinner.

Castle Hilo Hawaiian Hotel, Hilo’s small print

Also known as

  • Castle Hawaiian
  • Castle Hawaiian Hotel
  • Castle Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel
  • Hilo Hawaiian Castle Hotel
  • Hilo Hawaiian Hotel
  • Hotel Castle Hilo Hawaiian
  • Hotel Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel Hawaii

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 30.0 per day

Buffet breakfast is offered for an extra charge of USD 23 per person (approximately)

Cribs/Infant beds are available for USD 20.0 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Castle Hilo Hawaiian Hotel, Hilo

Landmarks

  • Panaewa Rainforest Zoo (1.4 mi / 2.2 km)
  • Pacific Tsunami Museum (1.7 mi / 2.8 km)
  • University of Hawaii at Hilo (2.6 mi / 4.2 km)
  • Lyman Museum (2 mi / 3.3 km)
  • Naniloa Country Club (0 mi / 0 km)

Getting around

  • Hilo, HI (ITO-Hilo Intl.) 10-min drive
  • Free self parking

Recent reviews

Good 3.7 /5 from 799 reviews

Castle Hilo Hawaiian Hotel, Hilo
Outstanding5.0 / 5
Great value, clean rooms
Clean and spacious room. Beautiful grounds on the water. Breakfast at the restaurant was amazing! Would visit again.
1 night family trip
Castle Hilo Hawaiian Hotel, Hilo
Good3.0 / 5
Ok for a nights stay
Hotel appeared to have been 'lightly' updated. Lobby is clean and airy. Rooms have a feel that they have been renovated, but closer look, the age still shows. The a/c unit is motion sensor activated and turns off when things are still for too long, even when room is occupied. Which is too bad because the sound of the a/c fan was helping drown out the piercing sounds of the frogs just outside the room in the garden - but it would shut off only an hour or so after settling into bed. The grounds are very nice. The rooms are ok, although, The bedsheets in our room didn't look the cleanest and appeared quite worn.
1 night family trip
Castle Hilo Hawaiian Hotel, Hilo
Excellent4.0 / 5
nice ocean view
nice ocean view
2 night family trip
Castle Hilo Hawaiian Hotel, Hilo
Good3.0 / 5
We were surprised that the bed sheet was missing and terribly found some dirt like dried blood and some minor tissue paper texture left on the mattress cover. This was I never met since I rented a hotel in my life. I called the operator and the room attendant came to replaced all sheets immediately.
4 night romance trip
Castle Hilo Hawaiian Hotel, Hilo
Good3.0 / 5
Reno'd rooms still look too old.
The place was nice. Only con was probably the price for the quality of room. Even though rooms were recently renovated they still looked very dated. If the room cost $150 it would have been perfect, but paying $250 for such an old room is way to much. It was like staying at a cheap motel with an amazing view but having a great view with such an old room isn't worth the price.
1 night romance trip

See all reviews

Castle Hilo Hawaiian Hotel, Hilo

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