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Urban Green Hotel & Suites

Photo gallery for Urban Green Hotel & Suites

Front of property
Minibar, in-room safe, laptop workspace, soundproofing
Minibar, in-room safe, laptop workspace, soundproofing
Minibar, in-room safe, laptop workspace, soundproofing
Minibar, in-room safe, laptop workspace, soundproofing

Overview of Urban Green Hotel & Suites

Urban Green Hotel & Suites

4.0 star property
Upscale hotel in city center in Carmen

0 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Spa
Avenida Primera, Calles 1 y 3, San José, San José, 10101

Room options

About this area

What's nearby

  • In Carmen
  • Sabana Park - 11 min drive
  • National Stadium of Costa Rica - 22 min drive
  • Multiplaza Mall Escazu - 20 min drive

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 24 min drive
  • Juan Santamaria Intl. Airport (SJO) - 33 min drive
  • San Jose Procuradiria Museum Station - 12 min walk
  • San Jose Atlantic Station - 15 min walk
  • San Jose Pacific Station - 15 min walk


  • Mama's Place - 2 min walk
  • Vishnu - 2 min walk
  • Alma de Cafe - 2 min walk
  • Club Unión - 3 min walk
  • Spoon - 3 min walk

About this property

Urban Green Hotel & Suites

Urban Green Hotel & Suites is a great choice for a stay in San José. You can indulge in deep-tissue massages or body scrubs.


English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms


  • Check-in time from 3:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free covered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • Safe-deposit box at front desk
  • Communal living room
  • Spa services


  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Well-lit path to entrance
  • Stair-free path to entrance


  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Highchair


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and body scrubs.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards and cash.

Also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Frequently asked questions

Does Urban Green Hotel & Suites offer free cancellation for a full refund?
Yes, Urban Green Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Urban Green Hotel & Suites?
As of 27 Nov 2022, prices found for a 1-night stay for 2 adults at Urban Green Hotel & Suites on 26 Dec 2022 start from CA $139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Urban Green Hotel & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Urban Green Hotel & Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Urban Green Hotel & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Urban Green Hotel & Suites?
You can check in from 3:00 PM - 10:00 PM. Check-out time is noon.
What is there to do at Urban Green Hotel & Suites and nearby?
Urban Green Hotel & Suites has spa services.
Are there restaurants at or near Urban Green Hotel & Suites?
Yes. Nearby restaurants include Club Unión (3-min walk), Spoon (3-min walk), and Tenedor Argentino (4-min walk).
What's the area around Urban Green Hotel & Suites like?
Urban Green Hotel & Suites is in Carmen, a short 3-minute walk from Morazan Park and 4 minutes' walk from National Theater.

Overall score and ratings

6/10 Good

Strange hotel, no windows in both of our rooms. Asked for a box of tissues and they don’t provide them, very strange. Breakfast was good. Not even close to a 4 star!
Hugh, 2-night trip
Verified guest review

6/10 Good

Our review of Urban Green Hotel
The hotel is in a good location to Central and to be in the downtown area. The staff was friendly and helpful. Our room was clean. Breakfast doesn't start until 7am, and we found out too late that we could have ordered a breakfast to go for our tours. One of our windows leaked, which ended up getting our clothes wet. They gave me tokens to dry them. The AC unit blows right on the bed, so we had to turn that off every night. The ceilings and shower head are low; if you are 6 feet or taller you will duck a!
Debra, 4-night trip
Verified guest review

6/10 Good

Donal, 1-night trip
Verified guest review

10/10 Exceptional

Eudoro, 1-night trip
Verified guest review

8/10 Very good

Good hotel if you are not too tall.
Hotel is in a good location for in-town activity. Room ceilings are very short. Only 6'3 inches tall. Breakfast is good.
Jimmie, 1-night trip with friends
Verified guest review

10/10 Exceptional

Large comfortable and clean suite. All of the staff we worked with provided excellent customer service. Marvin at the front desk when we checked in was very helpful in getting us acclimated on our first day in San Jose.
David, 1-night family trip
Verified Expedia guest review

6/10 Good

Front desk personnel needs training
Alan, 6-night business trip
Verified guest review

8/10 Very good

Nishana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This was our first time visiting Costa Rica and this hotel did amazing for us I would definitely stay here again! Super clean, my room was amazing and smelled so fresh and clean as well as the whole hotel! Staff was absolutely hands down amazing! Everyone was super kind and nice and welcoming, breakfast was absolutely so freaking good! Everything is so close to this hotel! If you want great service, a clean hotel, great staff, amazing breakfast, parking included in your price this is the hotel for you! I stayed in the deluxe suite and it was absolutely beautiful and spacious! Also if you have a special request like birthday or something like that they will make it happen for you to surprise your other person they did awesome job surprising my fiancé for his birthday with wine and balloons and happy birthday ribbon I was overall very pleased with this hotel! Parking is under the building so your car is safe and Secure and this hotel is in a safe area as well will definitely stay here again ! Thanks for making my trip awesome guys appreciate it !!!
Joseph Alek, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff! Nice place right in the heart of SJC. Very easy and secure parking below hotel (just drive into driveway on left and let Front desk staff know that you are checking in). Will stay here next time in San Jose
David, 1-night family trip
Verified Expedia guest review