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Castello di Velona Resort Thermal SPA & Winery

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Exterior
Indoor pool, 2 outdoor pools, sun loungers
Indoor pool, 2 outdoor pools, sun loungers
Indoor pool, 2 outdoor pools, sun loungers
Terrace/patio

Overview of Castello di Velona Resort Thermal SPA & Winery

UNESCO Sustainable Travel Pledge

Castello di Velona Resort Thermal SPA & Winery

5.0 star property
Luxury hotel with 3 restaurants, near Abbazia di Sant'Antimo

8.8/10 Fabulous

278 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Località Velona, Castelnuovo dell'Abate, Montalcino, SI, 53024
Main amenities
  • Daily housekeeping
  • Winery
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • 4 spa tubs
  • Hot springs
  • Health club
  • Sauna
  • Steam room
  • Beach towels
  • Valet parking
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • In a national park
  • Monte Amiata - 52 min drive

Getting around

  • Florence Airport, Peretola (FLR) - 116 min drive
  • Buonconvento Station - 31 min drive
  • Civitella Paganico Station - 37 min drive
  • Monteroni D'Arbia Station - 38 min drive
  • Area shuttle (surcharge)

Restaurants

  • Drogheria Franci - 11 min drive
  • Osteria d'Altri Tempi - 11 min drive
  • Re di Macchia - 11 min drive
  • Le Potazzine - 11 min drive
  • San Giorgio - 11 min drive

About this property

Castello di Velona Resort Thermal SPA & Winery

A great choice for a stay in Montalcino, Castello di Velona Resort Thermal SPA & Winery features a winery where you can enjoy a glass of local wine. You can visit the spa to be pampered with sports massages, facials, or aromatherapy, and Settimo Senso, one of 3 restaurants, serves dinner. Other highlights at this luxurious hotel include 2 outdoor pools, an indoor pool, and a poolside bar. The pool and helpful staff get good marks from fellow travelers.

Languages

English, French, German, Greek, Hungarian, Italian, Portuguese, Romanian, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Half Board and Full Board rate plans do not include drinks with meals or menu items priced by weight.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 5 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (EUR 25 per stay)
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Helicopter/airplane tours
  • Scooter/moped rentals
  • Hot springs
  • Private winery tours
  • Winery release events
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • Meeting room
  • Conference space (969 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach towels
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • An indoor pool
  • Art gallery on site
  • Full-service spa
  • 4 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vineyard
  • Winery on site
  • Wine tasting room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • 50-inch LCD TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bidet
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily.

There are 2 indoor hot springs and 2 outdoor hot springs open between 10:00 AM and midnight. The temperature in the hot springs is set to 95°F.

Dining

Settimo Senso - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Il Brunello - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Dolce Vita - This restaurant specializes in Italian cuisine and serves brunch, lunch, and light fare. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of the Small Luxury Hotels of the World and the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night
  • Pool fee: EUR 50 per person, per night
  • Spa fee: EUR 50 per person, per night

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between November 13 and March 28.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 150.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 80 per pet, per night

Parking

  • Valet parking costs EUR 25 per stay

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 50 per person, per day
  • Hot springs access available from 10:00 AM to midnight
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pets are not permitted in common areas of the property.

Also known as

Castello di Velona
Castello di Velona SPA Resort & Winery
Castello di Velona SPA Resort & Winery Montalcino
Castello di Velona SPA Winery
Castello di Velona SPA Winery Montalcino
Castello Di Velona Hotel Montalcino
Castello di Velona SPA Resort Winery Montalcino
Castello di Velona SPA Resort Winery
Castello di Velona Resort Thermal Spa Winery Montalcino
Castello di Velona Resort Thermal Spa Winery
Castello di Velona Thermal Spa Winery Montalcino
Castello Velona Thermal Winer

Frequently asked questions

Is Castello di Velona Resort Thermal SPA & Winery currently open?
The property is closed between November 13 and March 28.
Does Castello di Velona Resort Thermal SPA & Winery offer free cancellation for a full refund?
Yes, Castello di Velona Resort Thermal SPA & Winery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Castello di Velona Resort Thermal SPA & Winery?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Castello di Velona Resort Thermal SPA & Winery?
Yes, there are 2 outdoor pools and an indoor pool.
Are pets allowed at Castello di Velona Resort Thermal SPA & Winery?
Yes, cats and dogs are welcome, with a limit of 5 per room. There's a charge of EUR 80 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Castello di Velona Resort Thermal SPA & Winery?
Yes, there's free self parking.
What are the check-in and check-out times at Castello di Velona Resort Thermal SPA & Winery?
You can check in from 4:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Castello di Velona Resort Thermal SPA & Winery and nearby?
Have fun with activities like hiking, horseback riding, and mountain biking, and practice your swing at the nearby golf course. Additional recreation onsite includes helicopter/airplane tours and hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Castello di Velona Resort Thermal SPA & Winery also has 2 outdoor pools, a winery, and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near Castello di Velona Resort Thermal SPA & Winery?
Yes, there are 3 onsite restaurants, featuring alfresco dining and Italian cuisine. Nearby restaurants include Tratorria il Pozzo (6.4 mi), Trattoria Il Leccio (6.4 mi), and Drogheria Franci (6.6 mi).

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Kaley, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Dan, 5-night trip
Verified Hotels.com guest review

6/10 Good

Sassan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Such a beautiful hotel and the most magnificent view!! Great and friendly service!
Ravi, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Richard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service and amazing reviews
Gregory, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Luxury castle on a hill
The most beautiful view in all of Tuscany. Excellent service, great rooms and amazing food and wine. All you can wish for!
Beatrice, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This hotel should be avoided due to its terrible customer service. The hotel twice abruptly cancelled my travel plans- once in 2020 (completely understandable) and again with one week’s notice in 2021 (unacceptable). Making travel plans to visit Italy from the United States is an involved process and this hotel caused significant disruption in 2021. A sign of a great hotel is how the staff works with guests to resolve these types of disruptions. We have been asking for a refund for the stay or a credit for the stay to be used through June 2022 (we can’t just fly to Italy whenever we want) for the past three weeks and the hotel refuses to make reasonable restitution. Expedia needs to step in and help settle this issue. This hotel should be avoided- poor customer service on the basics is often an indication of poor customer service in the more important areas of the guest experience. DO NOT BOOK THIS HOTEL!
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Love it!
We planned staying one night but ended up staying three nights. Beautiful location with amazing views. Get a car and explore while staying there and chill out in the pools after.
Jacek, 1-night trip
Verified Hotels.com guest review