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CIVANA Wellness Resort and Spa

Photo gallery for CIVANA Wellness Resort and Spa

Exterior
3 outdoor pools, cabanas (surcharge), pool umbrellas
Outdoor spa tub
3 outdoor pools, cabanas (surcharge), pool umbrellas
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Overview of CIVANA Wellness Resort and Spa

CIVANA Wellness Resort and Spa

4.5 star property
Mountain hotel in Carefree with 3 outdoor pools and spa

9.0/10 Superb

390 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
37220 Mule Train Rd, Carefree, AZ, 85377

Room options

About this area

Getting around

  • Phoenix Deer Valley Airport (DVT) - 25 min drive
  • Scottsdale, AZ (SCF) - 27 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 50 min drive

Restaurants

  • Indian Village - 4 min drive
  • The Horny Toad - 4 min drive
  • Janey's Coffee House - 4 min drive
  • Grotto Cafe - 5 min drive
  • El Encanto - 5 min drive

About this property

CIVANA Wellness Resort and Spa

CIVANA Wellness Resort and Spa is a great choice for a stay in Carefree. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and Terras serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a bar/lounge, and a fitness center. Fellow travelers say good things about the location and comfortable guestrooms.

Languages

Croatian, English, French, Hungarian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 176 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4 PM - 1:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Hiking/biking trails
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference center (12000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • Built in 1963
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • Croatian
  • English
  • French
  • Hungarian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 23 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Terras - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Cafe Meto - Overlooking the garden, this café serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 45.31 per accommodation, per night

Optional extras

  • Breakfast costs between USD 12 and USD 30 per person (approximately)

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the health club or fitness facility without adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

Carefree Resort
Carefree Hotel Carefree
Carefree Resort And Conference Center
Carefree Hotel
CIVANA Resort
CIVANA Spa Resort
CIVANA Carefree Spa
CIVANA Spa
Carefree Resort Conference Center
CIVANA Resort Carefree
CIVANA Resort
CIVANA Carefree
Resort CIVANA Carefree
Carefree CIVANA Resort
Resort CIVANA
CIVANA Carefree Resort
Carefree Resort Conference Center
CIVANA Carefree Spa Resort

Frequently asked questions

Does CIVANA Wellness Resort and Spa offer free cancellation for a full refund?
Yes, CIVANA Wellness Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at CIVANA Wellness Resort and Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at CIVANA Wellness Resort and Spa?
Yes, there are 3 outdoor pools.
Are pets allowed at CIVANA Wellness Resort and Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at CIVANA Wellness Resort and Spa?
Yes, there's free self and valet parking. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at CIVANA Wellness Resort and Spa?
You can check in from 4 PM - 1:00 AM. Check-out time is 11:00 AM.
What is there to do at CIVANA Wellness Resort and Spa and nearby?
Have fun with onsite activities like cycling and hiking, and practice your swing on the tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. CIVANA Wellness Resort and Spa also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near CIVANA Wellness Resort and Spa?
Yes, Terras offers alfresco dining and garden views. Nearby restaurants include Janey's Coffee House (2 mi), Grotto Cafe (2.3 mi), and El Encanto (2.4 mi).
Does CIVANA Wellness Resort and Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around CIVANA Wellness Resort and Spa like?
CIVANA Wellness Resort and Spa is a short 2-minute walk from Desert Forest Golf Club and 18 minutes' walk from Carefree Desert Gardens and Sundial. Our travelers say the local area is very quiet.

Overall score and ratings

9.0

Superb

9.6/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

9.6/10

Eco-friendliness

4/10 Fair

The food selection was very limited. The service was very slow. For paying over 700$ per night room, the hotel is mediocre.
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful place to relax and enjoy quiet time
Ana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed my stay. The property offers a wide range of classes that I learned so much from. The spa is BEAUTIFUL. The instructors are very nice at all the classes I attended. It was really a carefree time. I will be returning soon
Brittany S, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Malissa, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

CaSander, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The most wonderful place filled with amazing staff that help you rejuvenate your best you!
Erin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing Oasis
We had an amazing and relaxing time at Civana. Will definitely be returning!
Debbie, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent on every level
Judi, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing property and very friendly staff. The spa was amazing, super clean and wonderful services
Sarah, 4-night romance trip
Verified Expedia guest review