10/10 Exceptional
27 Sept 2023
Ming F
Ming F, 7-night trip with friends
Verified Hotels.com guest review
CIVANA Wellness Resort and Spa
Mountain hotel in Carefree with 3 outdoor pools and spa
Choose dates to view prices
CIVANA Wellness Resort and Spa
Photo gallery for CIVANA Wellness Resort and Spa
Overview of CIVANA Wellness Resort and Spa
9.0 out of 10 Superb
9.0/10 Superb
Property highlights
- Pool
- Spa
- Free parking
- Free WiFi
- Restaurant
- Connecting rooms available
37220 Mule Train Rd, Carefree, AZ, 85377
Main amenities
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- 3 outdoor pools
- Breakfast available
- 2 outdoor tennis courts
- Fitness center
- Sauna
- Steam room
- Free use of bicycles
- Spa tub
- Room service
Feel at home
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Garden
- Terrace
- Daily housekeeping
Room options
View all photos for Room, 1 King Bed (Carefree)
Room, 1 King Bed (Carefree)
View all photos for Room, 1 King Bed (Carefree, Parlor)
Room, 1 King Bed (Carefree, Parlor)
View all photos for Double Room, 2 Queen Beds, Accessible, Patio
Double Room, 2 Queen Beds, Accessible, Patio
View all photos for Room, 1 King Bed
Room, 1 King Bed
View all photos for Double Queen, Accessible
Double Queen, Accessible
View all photos for Double Room, 2 Queen Beds, Patio
Double Room, 2 Queen Beds, Patio
View all photos for Double Queen
Double Queen
View all photos for Room, 1 King Bed (Spa)
Room, 1 King Bed (Spa)
View all photos for One Bedroom Suite
One Bedroom Suite
View all photos for Studio, 1 King Bed, Accessible
Studio, 1 King Bed, Accessible
About this area
What's nearby
- Desert Ridge Marketplace - 21 min drive
- Mayo Clinic Hospital - 24 min drive
Getting around
Restaurants
- The Grotto Cafe - 5 min drive
- El Encanto Mexican Cafe - 5 min drive
- Buffalo Chip Saloon & Steakhouse - 4 min drive
- Janey's Coffee House - 4 min drive
- Cafe Bink - 3 min drive
About this property
CIVANA Wellness Resort and Spa
Languages
Croatian, English, French, Hungarian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
At a glance
Hotel size
- 176 rooms
- Arranged over 2 floors
Arriving/Leaving
- Check-in time from 4 PM - 1:00 AM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11:00 AM
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (13 years old and younger) not allowed
- No cribs (infant beds)
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
- Onsite RV/bus/truck parking (fees apply)
- Wheelchair-accessible parking on site
- Onsite parking limited
Other information
- Smoke-free property
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) each morning 6 AM–11 AM
- Restaurant
- Bar/lounge
- Coffee shop
- Room service (limited hours)
- Snack bar/deli
What to do
- Tennis
- Fitness classes
- Yoga classes
- Hiking/biking trails
- Golf lessons nearby
- Hiking/biking trails nearby
- Mountain biking nearby
- Kayaking nearby
- Scuba diving nearby
- Skydiving nearby
Working away
- Meeting rooms
- Computer station
- Conference center (12000 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free bicycle rentals
- Pool cabanas (surcharge)
- Pool loungers
- Pool umbrellas
Facilities
- 8 buildings/towers
- Built in 1963
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Fireplace in lobby
- Television in common areas
- Piano
- Fitness center
- 3 outdoor pools
- Full-service spa
- Spa tub
- 2 outdoor tennis courts
- Sauna
- Massage/treatment rooms
- Steam room
- Banquet hall
Accessibility
- Wheelchair accessible
- Braille/raised signage
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Assistive listening devices available
- Thin carpet in room
- Tile flooring in room
Room amenities
Be entertained
- Flat-screen television
- Cable TV channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Coffee/tea maker
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down comforter
- Blackout drapes/curtains
- Premium bedding
- Pillowtop mattress
What to enjoy
- In-room massage
- Balcony or patio
- Individually furnished and decorated
Freshen up
- Private bathroom
- Designer toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Desk
- Free weekday newspapers
- Free WiFi
- Free local calls
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 23 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Dining
Terras - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Cafe Meto - Overlooking the garden, this café serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of approximately USD 12–30 per person
Pool, spa, & gym (if applicable)
- Guests under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 17 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
- Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Also known as
Carefree Resort
Carefree Hotel Carefree
Carefree Resort And Conference Center
Carefree Hotel
CIVANA Resort
CIVANA Spa Resort
CIVANA Carefree Spa
CIVANA Spa
Carefree Resort Conference Center
CIVANA Resort Carefree
CIVANA Resort
CIVANA Carefree
Resort CIVANA Carefree
Carefree CIVANA Resort
Resort CIVANA
CIVANA Carefree Resort
Carefree Resort Conference Center
CIVANA Carefree Spa Resort
Frequently asked questions
Reviews
9.0
Superb
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Sept 2023
Peter
Peter, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 Jul 2023
Ashley
Ashley, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 Jun 2023
Tiara
Tiara, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2023