7 Jun 2023
The location was about the only positive this hotel had going for it! NO POOL, NO GYM(closed), NO BAR, NO FOOD/RESTAURANT, NO ROOFTOP(under construction). The elevators were the size of a closet, the room was nothing special for the price, I have had better at a Marriott. The building is very old and the rooms need updating badly. EXTREMELY noisy (I could hear the phone from the next room). The view- what view- horrible. Parking is $75/day-NO in and out, $75 each time you pull the car out. I used the service for the first night and then moved it down the street and saved over $25/day. On checkout I was charged for 2 days and was told no way to remove the $75. You are allowed two free pantry snacks a day- except the pantry was bare and we were charged $9 on checkout for snacks. I demanded that be removed. Overall this hotel was not even close to the rating it has. It was $1800 for 4 nights. It wasn’t worth 1/2 of that! NEVER AGAIN.
STEFANIE, 4-night family trip
Verified Hotels.com guest review