The Ritz-Carlton, Mexico City

Photo gallery for The Ritz-Carlton, Mexico City

Primary image
Indoor pool
Luxury Suite, Club Lounge Access, 1 King Bed, Park View, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk
Deluxe Room, 2 Queen Beds, Park View, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk
The Ritz-Carlton Suite, Club Lounge Access, 1 King Bed, Park View, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of The Ritz-Carlton, Mexico City

The Ritz-Carlton, Mexico City

5.0 star property
Luxury hotel with spa, near Paseo de la Reforma

8.6/10 Fabulous

38 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is CA $911
Price available on 10/09/2022
Map
Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Tour/ticket assistance
For families
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In Cuauhtemoc
  • Paseo de la Reforma - 1 min walk
  • Chapultepec Park - 4 min walk
  • The Angel of Independence Monument - 15 min walk
  • Auditorio Nacional - 28 min walk
  • Museo Nacional de Antropologia - 6 min drive
  • U.S. Embassy - 8 min drive
  • Parque Zoologico de Chapultepec - 7 min drive
  • Castillo de Chapultepec - 8 min drive
  • Monument to the Revolution - 12 min drive
  • Alameda Central - 15 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 32 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 58 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 65 min drive
  • Mexico City Buenavista Station - 5 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Chapultepec Station - 7 min walk
  • Sevilla Station - 10 min walk
  • Juanacatlan Station - 20 min walk

About this property

The Ritz-Carlton, Mexico City

5-star luxury hotel near Paseo de la Reforma
The Ritz-Carlton, Mexico City is located close to The Angel of Independence Monument, and provides dry cleaning/laundry services, a bar, and a gym. Treat yourself to a massage at the onsite spa. In addition to a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Tour/ticket assistance, an elevator, and smoke-free premises
  • A 24-hour front desk, a front desk safe, and massage treatment rooms
Room features
All guestrooms at The Ritz-Carlton, Mexico City boast comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
  • Hypo-allergenic bedding and free rollaway/extra beds
  • Rainfall showers, free toiletries, and hair dryers
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms
  • Arranged over 58 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and cash.

Also known as

The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City

Frequently asked questions

Does The Ritz-Carlton, Mexico City offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ritz-Carlton, Mexico City?
As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Mexico City on 9 Oct 2022 start from CA $911, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Mexico City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, Mexico City?
Yes, there's an indoor pool.
Are pets allowed at The Ritz-Carlton, Mexico City?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at The Ritz-Carlton, Mexico City?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at The Ritz-Carlton, Mexico City and nearby?
The Ritz-Carlton, Mexico City has a spa and an indoor pool, as well as a fitness center.
Are there restaurants at or near The Ritz-Carlton, Mexico City?
Yes, there's an onsite restaurant. Nearby restaurants include Primario (3-min walk), TACOS DON MANOLITO (3-min walk), and Los Panchos (3-min walk).
What's the area around The Ritz-Carlton, Mexico City like?
The Ritz-Carlton, Mexico City is a short 7-minute walk from Chapultepec Station and 15 minutes' walk from The Angel of Independence Monument.

Overall score and ratings

8.6

Fabulous

9.5/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Alejandra M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
JOSE LUIS GUILLERMO, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Hide your belongings
They will steal your things! Please be careful and make sure any valuables are always in safe.
Jamie, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Omar, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

great views!
Livia, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Pricela, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The Ritz Mexico City was everything you could want and expect from the brand itself. Highly satisfied with the level of customer service, how clean and new everything was. The view was absolutely breathtaking. I couldn’t get over the balcony and took advantage of it every opportunity I had. The only negative part about the stay was the lighting in the bathroom but I overlooked it given everything else.
Joanna, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing stay. Ritz never disappoints
Alain, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was amazing!
Anthony, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excelllent property would return and stay here again
Christopher, 5-night romance trip
Verified Expedia guest review