H10 Playa Meloneras Palace

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4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
32-inch LCD TV with satellite channels, TV

Overview of H10 Playa Meloneras Palace

H10 Playa Meloneras Palace

5.0 star property
Luxury hotel with spa, near Maspalomas Dunes

8.8/10 Fabulous

743 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $214
Price available on 09/01/2022
Map
Calle Mar Caspio, 5, Playa Meloneras, San Bartolome de Tirajana, Gran Canaria, 35100
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • Nightclub
  • Rooftop terrace
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Costa Meloneras
  • Maspalomas Dunes - 25 min walk
  • Meloneras Beach - 2 min drive
  • Maspalomas Lighthouse - 6 min drive
  • Yumbo Shopping Center - 12 min drive
  • Puerto Rico Beach - 21 min drive
  • Playa del Cura - 20 min drive
  • Amadores Beach - 16 min drive
  • Lago Taurito Water Park - 19 min drive
  • Playa de Mogan - 24 min drive
  • Mogan Port - 21 min drive

Getting around

  • Gran Canaria Airport (LPA) - 24 min drive

About this property

H10 Playa Meloneras Palace

Placing you 1.3 mi (2.1 km) from Maspalomas Dunes, H10 Playa Meloneras Palace features a nightclub and a rooftop terrace. Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and Tamadaba, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 4 outdoor pools, a poolside bar, and a health club. Fellow travelers love the helpful staff and beach location.

All-inclusive

All-inclusive room rates at H10 Playa Meloneras Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of Safety Program (H10 Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global) and European Holiday Home Association (EHHA - Europe)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 374 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 per room, up to 11 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Shopping
  • Pool table
  • Bicycle tour information
  • Beach nearby
  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (6997 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Bike shop
  • Bike repair services
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Health club
  • 4 outdoor pools
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

All-inclusive

All-inclusive room rates at H10 Playa Meloneras Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Despacio Spa Centre. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Tamadaba - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Gaudi - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Bar Naturalia - This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Chill-Out Tropical - This bar is located by the pool. Open daily.
La Brasserie - Onsite brasserie. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of EUR 45 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Safety Program (H10 Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and European Holiday Home Association (EHHA - Europe).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses geothermal energy, plus eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Please note this property enforces a strict dress code.

Also known as

H10 Meloneras Palace
H10 Playa
H10 Playa Meloneras Palace
H10 Playa Palace
H10 Playa Palace Hotel
H10 Playa Palace Hotel Meloneras
H10 Playa Meloneras Palace Hotel
H10 Playa Meloneras Palace Hotel
H10 Playa Meloneras Palace San Bartolome de Tirajana
H10 Playa Meloneras Palace Hotel San Bartolome de Tirajana

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Brendan, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nadja, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, wonderful location, amazing, friendly service, coffee after dinner would have been appreciated.....
John, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Adrienn, 7-night trip
Verified Expedia guest review

8/10 Very good

A great hotel, with superb staff, in a very walkable distance from the heart of Maspalomas. The areas for improvement are room cleaning, which is not thorough enough and significant parts of the hotel are looking tired, including the rooms.
Bryan Robert, 7-night trip with friends
Verified Expedia guest review

2/10 Poor

Yin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

October 2021
Amazing hotel, beautiful food and great selection. Staff so friendly!
Emma, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 7-night trip
Verified Hotels.com guest review

4/10 Fair

Terrible service and standard, NOT a 5 star hotel!
Our stay was pretty bad, we already got issues from day 1. Some Staff at the restaurant were very rude & didn’t know their own policy & were giving us different directions. When we asked about something they would shrugged & said “I don’t know”! One day we had to leave the gym because you can’t be more than 6. But we had booked via the reception & when we arrived there were only 2 other in the gym. The gym staff who was missing from her post for over an hour wouldn’t listen to us when she came back & threw us out! The hotel is run like a circus the staff have no idea & were working in different ways. When making a complain they promised to follow up & sort it out but then the next day it was forgotten. This is absolutely NOT a five star hotel. The rooms are very average & boring! The service is overall very poor. We even saw a cockroach once in the buffet. They keep the food under heat lamps & it makes it very dry. Breakfast was not so good either, not many choices & the eggs were not tasty! It’s also very loud & we kept waking up by the cleaners. We said we would order cleaning one hour before but they kept knocking on our door & there were no disturb sign anywhere in the room. We’ve been staying in few 5 star hotels nearby & the service & standard is totally different. This is the first & last time at the H10. Please don’t stay here, it will ruin your vacation!
Izabella, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Chay, 7-night trip
Verified Hotels.com guest review