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Sheraton Grand Krakow

Photo gallery for Sheraton Grand Krakow

Aerial view
Indoor pool
Indoor pool
Indoor pool
Deluxe Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Grand Krakow

Sheraton Grand Krakow

5-star property
Luxury hotel with indoor pool, near Smok Wawelski Statue

9.2/10 Superb

1,001 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Ul. Powisle 7, Kraków, Lesser Poland, 31-101

Room options

About this area

What's nearby

  • In Kraków City Centre
  • Main Market Square - 12 min walk
  • Wawel Castle - 2 min drive
  • Royal Road - 14 min drive
  • Wieliczka Salt Mine - 29 min drive

Getting around

  • John Paul II - Balice Airport (KRK) - 23 min drive
  • Wieliczka Station - 13 min drive
  • Wieliczka Rynek-Kopalnia Station - 15 min drive
  • Kraków Łobzów Station - 15 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • Batory - 3 min walk
  • Musso Sushi - 3 min walk
  • Indalo Cafe - 4 min walk
  • Massolit - 4 min walk
  • Yana Sushi - 4 min walk

About this property

Sheraton Grand Krakow

A great choice for a stay in Kraków, Sheraton Grand Krakow features a rooftop terrace and offers an airport shuttle (available 24 hours) for PLN 130 per vehicle. Guests can indulge in deep-tissue massages, facials, or body scrubs, and Anima serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and breakfast.

Languages

Dutch, English, French, German, Italian, Polish, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 232 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 37 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (PLN 120 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Pool table
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An indoor pool
  • Spa services
  • Sauna

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles
  • Stair-free path to entrance

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials.

Dining

Anima - This theme restaurant serves breakfast, lunch, and dinner.
SomePlace Else Sports Bar - Overlooking the garden, this sports bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Roof Top Terrace - This restaurant specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for PLN 45 per 24-hour period (rates may vary)
  • Full breakfast is offered for an extra charge of PLN 115 for adults and PLN 57.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Train station pick-up and train station drop-off service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for PLN 183.6 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100 per pet, per day

Parking

  • Self parking costs PLN 120 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Krakow Sheraton
Hotel Sheraton Krakow
Krakow Hotel Sheraton
Krakow Sheraton Hotel
Sheraton Hotel Krakow
Sheraton Grand Krakow Hotel
Sheraton Grand Krakow Kraków
Sheraton Grand Krakow Hotel Kraków

Frequently asked questions

Does Sheraton Grand Krakow offer free cancellation for a full refund?
Yes, Sheraton Grand Krakow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Grand Krakow?
As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at Sheraton Grand Krakow on 9 Feb 2023 start from CA $166, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Grand Krakow?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Grand Krakow?
Yes, there's an indoor pool.
Are pets allowed at Sheraton Grand Krakow?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 37 lbs per pet. There's a charge of PLN 100 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sheraton Grand Krakow?
Yes. Self parking costs PLN 120 per night. Electric vehicle charging is available.
Is airport shuttle service offered by Sheraton Grand Krakow?
Yes, an airport shuttle is available. The charge is PLN 130 per vehicle one-way.
What are the check-in and check-out times at Sheraton Grand Krakow?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Sheraton Grand Krakow and nearby?
Sheraton Grand Krakow has an indoor pool and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near Sheraton Grand Krakow?
Yes, Anima offers alfresco dining, international cuisine, and garden views. Nearby restaurants include Indalo Cafe (4-min walk), Massolit (4-min walk), and Yana Sushi (4-min walk).
What's the area around Sheraton Grand Krakow like?
Sheraton Grand Krakow is located by the river in Kraków City Centre, a short 5-minute walk from Royal Road and 6 minutes' walk from Dragon's Den. Travelers love the hotel's prime location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Very good

itai, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Tip for service 10 percentyla is shane musice was
Tip 10 percentyla for service is shame was swedish table music terrible only Food in 2023 ok and consierge Monika Jeleń the best i never sen beefore 10 percent too eache winę breakfest shame shame service for what every time i have self service drama
Zygmunt, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ran, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Terrence, 3-night trip
Verified Expedia guest review

6/10 Good

This time 4*
Another stay at this property however this time disappointing. Room given changed to a different one as the blinds did not work properly, second room disappointing. Ordered room service which was difficult as there was no menu in the room when called FD was told it’s on the way but hour later called restaurant to ask about food no Polish no English just Russian / Ukrainian. Food good and hot when arrived
wojciech, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Was a wonderful visit
Karen, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elzbieta, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Alan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location of this hotel is excellent right opposite the river and beside the castle.
Julie, 4-night trip with friends
Verified Hotels.com guest review