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Mantra PortSea

Photo gallery for Mantra PortSea

3 outdoor pools
3 outdoor pools
3 outdoor pools
3 outdoor pools
1 Bedroom Superior Studio | Balcony

Overview of Mantra PortSea

UNESCO Sustainable Travel Pledge

Mantra PortSea

4.0 star property
4-star hotel with 3 outdoor pools, near Four Mile Beach

7.8/10 Good

710 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
76 Davidson Street, Port Douglas, QLD, 4877
Main amenities
  • Weekly housekeeping
  • Near the beach
  • 3 outdoor pools
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Children's pool
  • Spa tub
  • Pool bar
  • Swim-up bar
  • Bar/lounge
  • Airport shuttle
For families
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • Great Barrier Reef - 1 min drive

Getting around

  • Cairns Intl. Airport (CNS) - 58 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Zinc Port Douglas - 11 min walk
  • Betty's Bohemian Beach Cafe - 11 min walk
  • Hi Tide - 12 min walk
  • Finz Seafood Restaurant - 12 min walk
  • Cafe Ecco - 13 min walk

About this property

Mantra PortSea

Mantra PortSea offers an airport shuttle (available 24 hours) for AUD 44 per person one-way. You can relax at the spa tub, work out at the fitness center, or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include 3 outdoor pools, a poolside bar, and an outdoor tennis court. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Barbecue grills

Traveling with children

  • Children's pool

What to do

  • Tennis
  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Fitness center
  • 3 outdoor pools
  • Spa tub
  • Outdoor tennis court

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 0-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • WiFi (surcharge)

Food and drink

  • Refrigerator

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • WiFi is available in guestrooms for AUD 18.00 per day (rates may vary)
  • Continental breakfast is offered for an extra charge of AUD 15.00 for adults and AUD 15.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 44 per person (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs AUD 22 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Mantra Hotel PortSea
Mantra PortSea
PortSea Mantra
Mantra Portsea Port Douglas
Mantra Portsea Resort Port Douglas
Mantra PortSea Hotel
Mantra PortSea Hotel
Mantra PortSea Port Douglas
Mantra PortSea Hotel Port Douglas

Frequently asked questions

Does Mantra PortSea offer free cancellation for a full refund?
Yes, Mantra PortSea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mantra PortSea?
As of 2 Dec 2022, prices found for a 1-night stay for 2 adults at Mantra PortSea on 11 Dec 2022 start from CA $182, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mantra PortSea?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mantra PortSea?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Mantra PortSea?
Sorry, pets aren't allowed.
Is parking offered on site at Mantra PortSea?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Mantra PortSea?
Yes, an airport shuttle is available. The charge is AUD 44 per person one-way.
What are the check-in and check-out times at Mantra PortSea?
You can check in from 2:00 PM - anytime. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Mantra PortSea and nearby?
Practice your swing on the tennis courts. Relax in the spa tub or enjoy the use of other amenities, which include 3 outdoor pools and a fitness center.
Are there restaurants at or near Mantra PortSea?
Yes. Nearby restaurants include Zinc Port Douglas (11-min walk), Betty's Bohemian Beach Cafe (11-min walk), and Hi Tide (12-min walk).
What's the area around Mantra PortSea like?
Mantra PortSea is a short 1-minute walk from Great Barrier Reef and 5 minutes' walk from Four Mile Beach. The local area is walkable and popular for its beaches.

Overall score and ratings

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

Jeff, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good for families. Super basic rooms, literally not a shred of decor, blank walls, worn furnishings but perfect if you're traveling with kids. A flat no for couples or unaccompanied adults.
Margaret, 1-night family trip
Verified Expedia guest review

6/10 Good

I'm not sure if it's to do with the difficulty in getting staff during covid but service is severely lacking. We asked several times over multiple days for a tea towel for our apartment and never received one. Mid stay when we handed our towels in the morning it was late afternoon when we received them and we needed to follow up with reception to locate some. We paid alot of money to stay here for next to no service. The kids enjoyed the pool, but that was about it.
Laura, 5-night family trip
Verified Expedia guest review

8/10 Very good

We stayed for 5 nights and were told our room wouldn’t be serviced at all during this time and were expected to use only 1 bath towel each, 1 bath mat and had to go and ask at reception for more toilet paper when required as were only provided with 2 rolls initially! Only one small bin supplied in the room which was not adequate for 5 night stay. If we were only staying for a weekend it would have been fine but not a long length stay with no room servicing. Overall the room was clean, staff were nice, and I liked that it was only walking distance to the beach!
Darren, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great place to stay
Lisa, 8-night romance trip
Verified Expedia guest review

2/10 Poor

Probably one of the worst mantra hotels I’ve stayed in. Rude front desk people. Not a family friendly place almost in inconvenience to have a child with you it seemed. Also ridiculous that you have to pay to get the hotel towels cleaned and if you ask for clean towels you have to pay. It’s not like they’re already charging hundreds of dollars for a very small room and that’s literally it. You don’t get anything as far as service goes. Would not recommend
Sanjana, 3-night family trip
Verified Wotif guest review

8/10 Very good

Brooke, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, will definitely stay here again. Staff were a little bit slack at the pool bar almost ignoring you at times but nice when you got their attention
Tamila, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Room was quiet and comfortable, cleanliness was a bit average. Lack of housekeeping was the only negative. The reception staff were great, the pool was exactly what I was expecting, we even used the tennis court. Service at pool bar was a bit slow at times but could just float about whilst waiting. The parking was very convenient. Breakfast lacked hot food eg. eggs/bacon but was adequate. We had a toddler and the room/property was all very friendly for him.
Elle, 5-night family trip
Verified Expedia guest review

6/10 Good

We liked the grounds of the mantra. However our room was tiny and didn’t have a bathroom fan. We found our belongings stayed wet because we didn’t have anywhere to hang them and didn’t like that our room wasn’t cleaned at all during our stay. And the choices on the room service menu was terrible.
Emily, 3-night romance trip
Verified Expedia guest review