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Carlton Tower Hotel, Dubai

4-star hotel with 2 restaurants, near Naif Souq

  • Free WiFi
From
$62 CAD

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Junior Suite - Living Room
  • Junior Suite - Living Room
  • Outdoor Pool
Outdoor Pool. Image 1 of 29
1 / 29Outdoor Pool
Baniyas Street, Dubai, 1955, United Arab Emirates
7.8.Good.
  • We arrived at 11:00 p.m. after flying from Calgary to Toronto to Dubai so were quite…

    Nov. 23, 2019

  • This hôtel is outdated and needs some refreshments in the Rooms. We had several problems…

    Apr. 14, 2019

See all 146 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Safe
Transportation options
Convenient
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 158 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Breakfast available

For families

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Deira
  • Gold Souk - 14 min walk
  • BurJuman Mall - 39 min walk
  • Naif Souq - 12 min walk
  • Spice Souk - 12 min walk
  • Al Ghurair Centre - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room (Creek View)
  • Deluxe Double Room
  • Junior Suite
  • Room (Budget)
  • Junior Suite Creek View

Location

Baniyas Street, Dubai, 1955, United Arab Emirates
  • In Deira
  • Gold Souk - 14 min walk
  • BurJuman Mall - 39 min walk

What’s around

Landmarks

  • In Deira
  • Gold Souk - 14 min walk
  • BurJuman Mall - 39 min walk
  • Naif Souq - 12 min walk
  • Spice Souk - 12 min walk
  • Al Ghurair Centre - 15 min walk
  • Grand Mosque - 25 min walk
  • Dubai Museum - 26 min walk
  • Meena Bazaar - 29 min walk
  • Deira Twin Towers Shopping Centre - 2 min walk
  • Fish Roundabout - 18 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 12 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 30 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 52 min drive
  • Baniyas Square Station - 6 min walk
  • Union Station - 11 min walk
  • Al Ras Station - 21 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 158 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite parking available only on request
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Ski lessons available nearby
  • Nightclub
  • Free use of nearby fitness center
  • Sauna

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk

Languages Spoken

  • Arabic
  • English
  • Filipino
  • French
  • Hindi

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 24-inch TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include Swedish massages and Thai massages.

Dining

La Marguerite - This restaurant serves breakfast, lunch, and dinner.

Arbat - Onsite theme restaurant.

Cafe De Creek - Onsite café.

Small print

Also known as

  • Carlton Tower Hotel Dubai
  • Carlton Tower Hotel Hotel Dubai
  • Carlton Tower Dubai
  • Carlton Tower
  • Carlton Tower Hotel Dubai
  • Carlton Tower Hotel Dubai
  • Hotel Carlton Tower
  • Carlton Tower Hotel Dubai
  • Carlton Tower Hotel Hotel
  • Carlton Tower Hotel Dubai

Optional extras

Buffet breakfast is offered for an extra charge of AED 68 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 105 per room (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests must contact this property in advance to reserve onsite parking.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: AED 15 per accommodation, per night

Deposit: AED 1000 per stay

  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Carlton Tower Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is 12:30 PM.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include The China Club (4-min walk), Shabestan (4-min walk), and Yum! (4-min walk).
  • Yes, an airport shuttle is available. The charge is AED 105 per room one-way.
  • Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a nightclub and a sauna. Carlton Tower Hotel also has a fitness center.
7.8.Good.
  • 8.0.Very Good

    Immazing view,helpful staff and good location. It was really good experience .

    Kjrad, 4 night trip, Oct. 23, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Kudos to Ms Mary from reception. Will stay again!!

    The hotel fixtures and aesthetics are dated, not surprising as it is one of the oldest hotel in Naif area. Need an urgent overhaul to keep up, in my . The property was very clean though, particularly the room. It was spotlessly clean including the bathroom. I want to commend the service of the staff, special mention to the Filipino lady named Mary in the reception. She was very friendly, warm and accommodating. She is always willing to assist. I was prompted to book and extend another day because of her! She gave recommendations and advices about the points of interest around the area. Kindly give my special thanks to her as she was very professional yet friendly. Very commendable service! Keep it up!

    Joffre, 1 night trip with friends, May 12, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Hotel it's old towel to old room is not clean and pillow sheet one was clean second one was smelly never change for previous guest

    3 night trip, Feb. 13, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Disgusting hotel !!!

    The furniture is old, stinks of an old carpet, dirty! The windows are dark with dirt! The bathtub is old! Bed linen torn! The pool didn’t open on time. The hotel is not correspond to 4 Stars. Left earlier

    Zhanna, 16 night business trip, Jan. 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I personally enjoyed the view overlooking the creek and not also forgetting the breakfast and the cleanliness of the place

    2 night business trip, Jan. 23, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Good Hotel

    Hotel staff were very polite and accomodating.

    Imran, 1 night trip, Feb. 27, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good hotel neat and clean, staff was very friendly ..just towel in wash was only one ..that shold be more ..

    Qaisar, 3 night trip, Feb. 26, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Rooms are not up to the mark

    Room are pretty old ; seriously the rooms are in dire need of renovation. Definately overpriced. Though one side of the hotel looks over the creek, it is not that great.

    Praful, 2 night trip, Feb. 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent amazing staff always willing to help and very friendly.

    2 night romance trip, Feb. 23, 2020

    Verified Ebookers guest review

  • 2.0.Poor

    Bad Experience

    Surprisingly guest is not allowed to the room

    1 night business trip, Jan. 10, 2020

    Verified Hotels.com guest review

See all 146 reviews