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The Westin London City

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Tower of London

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Photo gallery for The Westin London City

Dinner served, local cuisine
55-inch Smart TV with digital channels, TV, tablet
Reception
Indoor pool
Dinner served, local cuisine

Reviews

9.2 out of 10
Wonderful
Located near Tower Bridge and London Eye, The Westin London City offers a luxurious retreat. Unwind at the indoor pool or spa with hot stone massage, aromatherapy, and body treatments. Guests appreciate the helpful staff as they connect to in-room WiFi or enjoy dinner at Hithe + Seek restaurant.

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • 7 meeting rooms
  • Meeting rooms

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CA $480
CA $576 total
includes taxes & fees
May 9 - May 10

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds

Signature Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Privilege)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Privilege)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Bedrooms (The Grosvenor Residence, View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 3 Bedrooms (The Grosvenor Residence, View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • River view
  • 164 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 3 Bedrooms (The Cadogan Residence, View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 3 Bedrooms (The Cadogan Residence, View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • River view
  • 164 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • City view
  • 95 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed

Signature Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (View)

Suite, 1 Bedroom, Non Smoking (View)

Suite, 1 Bedroom, Non Smoking (View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, Non Smoking

Luxury Room, 2 Double Beds, Non Smoking

Luxury Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
Indoor pool, sun loungers

Pan Pacific London

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
9.8 out of 10, Exceptional, 1,002 reviews
The price is CA $609
CA $730 total
includes taxes & fees
May 2 - May 3
Pan Pacific London
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About the area

Map
60 Upper Thames Street, London, England

What's nearby

  • Tower of London - 16 min walk - 1.4 km
  • London Eye - 5 min drive - 2.5 km
  • Trafalgar Square - 5 min drive - 2.7 km
  • Big Ben - 6 min drive - 2.9 km
  • Tower Bridge - 6 min drive - 3.1 km

Getting around

  • London City Airport (LCY) - 33 min drive
  • Heathrow Airport (LHR) - 51 min drive
  • Stansted Airport (STN) - 61 min drive
  • London (SEN-Southend) - 70 min drive
  • Luton Airport (LTN) - 73 min drive
  • Gatwick Airport (LGW) - 85 min drive
  • London Cannon Street Station - 5 min walk
  • London Blackfriars Station - 9 min walk
  • City Thameslink Station - 13 min walk
  • Mansion House Underground Station - 4 min walk
  • Cannon Street Underground Station - 5 min walk
  • St. Paul's Underground Station - 8 min walk

Restaurants

  • ‪Rosslyn Coffee - ‬5 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪Pret a Manger - ‬4 min walk
  • ‪The Sugar Loaf - ‬4 min walk
  • ‪Pret a Manger - ‬4 min walk

About this property

The Westin London City

The Westin London City offers a great location, putting you within just a 10-minute walk of St. Paul's Cathedral and Tate Modern. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or body scrubs. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers love the helpful staff. Public transportation is just a short walk: Mansion House Underground Station is 4 minutes and Cannon Street Underground Station is 5 minutes.

Languages

English, French, Georgian, German, Italian, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 226 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Offsite parking within 984 ft (GBP 32 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

Working away

  • 7 meeting rooms
  • Computer station
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 2021
  • Rooftop garden
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Biodegradable coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 41
  • Wheelchairs available on site
  • Hand-held showerheads
  • Magnifying mirror
  • Grab bar near toilet
  • Doorbell and phone notification
  • Vibrating pillow alarm
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • Tablet computer
  • 55-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Children Swimming Times Apply has 5 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Hithe + Seek - This cocktail bar specializes in local cuisine and serves dinner and light fare. Happy hour is offered.
Mosaic - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 30 per person

Children & extra beds

  • Rollaway beds are available for GBP 50 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 50 per pet, per night

Parking

  • Parking is available nearby and costs GBP 32 per day (984 ft away)
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

The Westin London City Hotel
The Westin London City London
The Westin London City Hotel London

Frequently asked questions

Does The Westin London City offer free cancellation for a full refund?

Yes, The Westin London City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Westin London City?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at The Westin London City?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of GBP 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at The Westin London City?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at The Westin London City and nearby?

The Westin London City has a spa and an indoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near The Westin London City?

Yes, Hithe + Seek offers local cuisine.

What's the area around The Westin London City like?

The Westin London City is in London City Centre, a short 4-minute walk from Mansion House Underground Station and 8 minutes' walk from St. Paul's Cathedral.

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Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Restaurant
Location
Spa
Children
Food
Amenities
Family friendly
Breakfast

What guests liked

  • The spa facilities were impressive, beautiful, and provided a wonderful experience for guests. (12 reviews)
  • Breakfast was a highlight with excellent spreads, great food, and stunning views. (8 reviews)
  • The gym is well-equipped and excellent, providing a great workout experience. (5 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Simon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Megha, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lachaunte, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

5* weekend stay

Had the most incredible stay here. The hotel looks brand new, smells amazing and all of the staff and the service they provide is top class. The spa and gym are excellent, gym is very well equipped with everything needed to have a great workout. The pool, jacuzzi and steam room area are great to spend a morning unwinding in. The rooms are large and spacious with all the amenities needed and beds are large and comfy. Finally the breakfast was amazing. Really enjoyed our stay and will definitely recommend this amazing hotel to others.
Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Excellent Hotel, except the bar.

Great location, close to the financial district and very walkable. Rooms were great, check in was amazing and friendly. My only negative was the bar. The service at the bar was poor, and there were multiple nights when they shut the bar early even when there were loads of people there.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Service... Muhammad and the team, excellent
Diego, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great service, hotel was very comfy. Pool temperature was a bit cold for London and Jacuzzi was barely 70 degrees but it was still nice to decompress after a long days walk. Great walking distance to many attractions and restaurants.
Kimberly, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing excellent beautiful!

Amazing staff, excellent service and beautiful hotel in a perfect location. The food was top-tier too!
Ricky, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elegant and comfortable. Great breakfast.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

2/10 Poor

Did not meet the standards

The worst Westin I have stayed. The TV did not have Netflix and the hotel staff could not connect. The front staff at the reception was helpful. The lounge did not have any decent food.
Manish, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean. Big size rooms for London.
Asrar, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Lia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Madiha, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Shashana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great property and very attentive staff.
Perry, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

TEJPAL, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing

Amazing. Staff so friendly and welcoming. Superb with the kids.
IBI, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andra, 7-night trip
Verified Hotels.com guest review

8/10 Very good

The Westin London City is conveniently located for easy walking access to Borough Hall, Tower Bridge, Tate Modern and other points of interest around the Southwark area. The rooms are clean and the beds are very comfortable. The staff are friendly and helpful.
Ellen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Loui, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A wonderful family stay with our 9 year old. Staff couldn’t have been friendlier or more helpful - a particular shout out for Emily who checked us in and checked on us every time she saw us pass. Lovely club lounge food and setting. Room brilliant and clean. Conveniently located for heading into the city centre, as well as having lots around to do including lovely walk over the river to Tate Modern. Spa nice and quiet though pool was a bit cold this time round compared to our last stay here
Andrew, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

When you stay at a 5-star it should be a special experience and it was, great room, great hotel, great service and terrific breakfast too. Totally recommended.
stephen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, best beds and shower. Pool and gym were really great. Excellent place to stay.
James, 2-night trip
Verified Expedia guest review