10/10 Exceptional
19 Sept 2023
Lauren
Lauren, 1-night trip
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The Westin London City
Luxury hotel with full-service spa, connected to the convention center, near St. Paul's Cathedral
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The Westin London City
Photo gallery for The Westin London City
Overview of The Westin London City
9.2
Superb
Property highlights
- Pool
- Spa
- Pet-friendly
- Free WiFi
- Air conditioning
- Gym
60 Upper Thames Street, London, England
Main amenities
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Indoor pool
- Breakfast available
- 24-hour fitness center
- Sauna
- Steam room
- 24-hour room service
- 7 meeting rooms
- Meeting rooms
- 24-hour front desk
Feel at home
- Free cribs/infant beds
- Connecting/adjoining rooms available
- Separate sitting area
- Television
- Daily housekeeping
- Laundry facilities
Room options
View all photos for Signature Room, 2 Double Beds, Non Smoking
Signature Room, 2 Double Beds, Non Smoking
View all photos for Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
Room, 3 Bedrooms, Non Smoking, View
Room, 3 Bedrooms, Non Smoking, View
View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View
Executive Suite, 1 Bedroom, Non Smoking, City View
View all photos for Luxury Room, 1 King Bed, Non Smoking
Luxury Room, 1 King Bed, Non Smoking
View all photos for Classic Room, 1 King Bed, Non Smoking
Classic Room, 1 King Bed, Non Smoking
View all photos for Signature Room, 1 King Bed, Non Smoking
Signature Room, 1 King Bed, Non Smoking
View all photos for Suite, 1 Bedroom, Non Smoking, View
Suite, 1 Bedroom, Non Smoking, View
View all photos for Luxury Room, 2 Double Beds, Non Smoking
Luxury Room, 2 Double Beds, Non Smoking
About this area
What's nearby
- In London City Centre
- St. Paul's Cathedral - 8 min walk
- Tower of London - 16 min walk
- The Shard - 16 min walk
- Liverpool Street - 17 min walk
- London Bridge - 18 min walk
- Tower Bridge - 23 min walk
- Covent Garden Market - 26 min walk
- London Eye - 27 min walk
- Trafalgar Square - 32 min walk
- Leicester Square - 32 min walk
Getting around
Restaurants
- Pilpel - 8 min walk
- Barbican Centre - 17 min walk
- Goodman City - 8 min walk
- Padella - 13 min walk
- Casa do Frango - 12 min walk
About this property
The Westin London City
Languages
English, French, Georgian, German, Italian, Portuguese, Russian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Safety measures
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
At a glance
Hotel size
- 225 rooms
- Arranged over 8 floors
Arriving/Leaving
- Check-in time from 3:00 PM - anytime
- Minimum check-in age: 18
- Check-out time is 11:00 AM
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
- Service animals welcome
- Restrictions apply*
- Pets must be supervised
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 25+ Mbps)
Parking
- Offsite parking within 0.2 mi (GBP 32 per day)
Other information
- Smoke-free property
Property amenities
Food and drink
- English breakfast (surcharge) each morning 6:30 AM–10:30 AM
- Restaurant
- Bar/lounge
- 24-hour room service
Working away
- 7 meeting rooms
- Computer station
- Conference space (6458 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- 3 buildings/towers
- Built in 2021
- Fireplace in lobby
- Communal living room
- 24-hour fitness center
- An indoor pool
- Full-service spa
- Sauna
- Massage/treatment rooms
- Steam room
- Vegan dining options
- Vegetarian dining options
- Locally-owned & organized tours & activities
- Local artist showcase
- Double-glazed windows
- At least 80% lighting from LEDs
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
Accessibility
- Elevator
- Elevator door width (inches): 39
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 44
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairways
- Stairway handrail height (inches): 41
- Wheelchairs available on site
- Hand-held showerheads
- Magnifying mirror
- Doorbell and phone notification
- Vibrating pillow alarm
- Lever door handles
- Well-lit path to entrance
- Stair-free path to entrance
- Pool hoist on site
- Area rugs in room
- Hardwood flooring in room
Room amenities
Be entertained
- Tablet computer
- 55-inch Smart TV
- Digital TV channels
- Streaming services
Home comfort
- Air conditioning and heating
- Minibar
- Espresso maker
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Pillow menu
- Blackout drapes/curtains
- Soundproofed rooms
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
- Bed sheets provided
What to enjoy
- In-room massage
- Separate sitting area
Freshen up
- Shower only
- Eco-friendly toiletries
- Hair dryer
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Desk
- Free WiFi (speed of 25+ Mbps)
- Phone
- Desk chair
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- LED light bulbs
- Recycling
- Water-efficient showers only
- Water-efficient toilets only
- Mobile key entry
- Guidebooks/recommendations
- Local maps
- Restaurant dining guide
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Dining
Hithe + Seek - This wine bar specializes in local cuisine and serves lunch, dinner, and light fare.
Mosaic - This restaurant specializes in local and international cuisine. Open daily.
Fees & policies
Optional extras
- English breakfast is offered for an extra charge of approximately GBP 30 per person
Children & extra beds
- Rollaway beds are available for GBP 50.0 per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of GBP 50 per pet, per night
Parking
- Parking is available offsite and costs GBP 32 per day (0.2 mi away)
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
The Westin London City Hotel
The Westin London City London
The Westin London City Hotel London
Frequently asked questions
Reviews
9.2
Superb
9.6/10
Cleanliness
9.2/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Aug 2023