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Sivana Tulum

Photo gallery for Sivana Tulum

On the beach, white sand, sun loungers
On the beach, white sand, sun loungers
On the beach, white sand, sun loungers
On the beach, white sand, sun loungers
Design Room, Sea View | Terrace/patio

Overview of Sivana Tulum

Sivana Tulum

3.0 star property
Beachfront hotel within easy reach of Tulum Beach

7.4/10 Good

59 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
km 9.5 Carr Tulum-Cancún, Tulum, Q.R., 77780
Main amenities
  • Daily housekeeping
  • On the beach
  • Free beach club on site
  • Beach sun loungers
  • 24-hour front desk
  • Air conditioning
  • Luggage storage
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Premium bedding
  • Free self parking
  • Free toiletries

Room options

About this area

What's nearby

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 1 min drive
  • Tulum National Park - 22 min drive
  • Playa Paraiso - 28 min drive
  • Tulum Mayan Ruins - 32 min drive
  • Gran Cenote - 36 min drive

Restaurants

  • Hechizo - 8 min walk
  • The real coconut - 15 min walk
  • Casa Banana - 17 min walk
  • Fresco's Tulum - 3 min drive
  • Juanita Diavola - 4 min drive

About this property

Sivana Tulum

When you stay at Sivana Tulum, you'll be 0.1 mi (0.1 km) from Tulum Beach and 5.1 mi (8.2 km) from Playa Paraiso. Free perks include WiFi, self parking, and buffet breakfast daily between 8:30 AM and 11:00 AM. Also, this hotel is 5.7 mi (9.2 km) from Tulum Mayan Ruins.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 13 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:30 AM–11:00 AM

What to do

  • On the beach
  • Free beach club

Services

  • 24-hour front desk
  • Luggage storage
  • Beach sun loungers

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Ceiling fan
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

This property uses solar energy.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Sivana Tulum Hotel
Sivana Tulum Tulum
Hotel Sivana Tulum
Sivana Tulum Hotel Tulum

Frequently asked questions

Does Sivana Tulum offer free cancellation for a full refund?
Yes, Sivana Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sivana Tulum?
As of 7 Dec 2022, prices found for a 1-night stay for 2 adults at Sivana Tulum on 10 Dec 2022 start from CA $323, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sivana Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sivana Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sivana Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at Sivana Tulum?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Sivana Tulum?
Yes. Nearby restaurants include Hechizo (8-min walk), Juanita Diavola (2.1 mi), and posada margherita (2.2 mi).
What's the area around Sivana Tulum like?
Sivana Tulum is a short 1-minute walk from Tulum Beach and 11 minutes' walk from Sian Ka'an Biosphere Reserve.

Overall score and ratings

7.4

Good

8.0/10

Cleanliness

8.4/10

Staff & service

6.9/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Dariya, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Sivana was a little gem in Tulum. Our room felt like our own sanctuary in our tree house and the staff was always attentive and helpful. Sivana gave us exactly what we needed and is an a great location. The breakfast was simple but got the job done and we loved having our waterfront coffee. Would return!
Jessika, 6-night romance trip
Verified Expedia guest review

8/10 Very good

alejandra G, 2-night trip
Verified Hotels.com guest review

6/10 Good

Great location, quiet, not crowded.
Ralph, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The h hi item and staff are amazing. Knowing that AC is o Lu available at night would be nice
Alma, 2-night family trip
Verified Travelocity guest review

2/10 Poor

not well kept and the staff stole jewelry
Ola, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Ron, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Niko and co were great hosts and extremely helpful! Perfect location and lovely place. Thank you!🌼
COLETTE, 4-night trip
Verified Expedia guest review

6/10 Good

Cut my knee surfing and accidentally bled on my sheets a little bit. WQas charged $60USD for replacement. Service at the beach cabanas is like pulling teeth.
Aaron, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Super helpful staff. Great spot and location!
Matthew, 3-night trip with friends
Verified Expedia guest review