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Best Western Plus Waterloo

Photo gallery for Best Western Plus Waterloo

Indoor pool
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Best Western Plus Waterloo

Best Western Plus Waterloo

2.5 star property
Waterloo hotel with indoor pool and restaurant

8.2/10 Very good

1,001 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
547 King St N, Waterloo, ON, N2L5Z7
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Spa tub
  • Room service
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • University of Waterloo - 7 min drive

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 68 min drive
  • Kitchener Station - 11 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 28 min drive
  • Guelph Central Station - 28 min drive


  • Ye's Sushi - 8 min walk
  • Keg Steakhouse - 9 min walk
  • Pho Ben Thanh - 9 min walk
  • Davenport Pizza - 9 min walk
  • Sushi 99 - 10 min walk

About this property

Best Western Plus Waterloo

When visiting Waterloo, Best Western Plus Waterloo is a great choice to consider. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Off the Elevator, which serves American cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a fitness center, and a spa tub. Fellow travelers say good things about the comfortable beds and location.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 6 floors


  • Check-in time from 4:00 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 19
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby
  • Ice skating nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (398 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 1986
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Spa tub


  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking


  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling

Special features


Off the Elevator - This restaurant specializes in American cuisine and serves breakfast and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of CAD 9.99 for adults and CAD 7.99 for children (approximately)

Children & extra beds

  • Cribs/infant beds are available for CAD 20.0 per night
  • Rollaway beds are available for CAD 30.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Best Western Plus Waterloo Hotel
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Destination Inn Waterloo
Destination Hotel Waterloo
Best Western Plus Waterloo Hotel
Best Western Plus Waterloo Ontario
Best Western Plus Waterloo Waterloo
Best Western Plus Waterloo Hotel Waterloo

Frequently asked questions

Does Best Western Plus Waterloo offer free cancellation for a full refund?
Yes, Best Western Plus Waterloo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Plus Waterloo?
As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Waterloo on 11 Dec 2022 start from CA $143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Plus Waterloo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Plus Waterloo?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus Waterloo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Waterloo?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Waterloo?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Express check-out is available.
What is there to do at Best Western Plus Waterloo and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Best Western Plus Waterloo also has a fitness center.
Are there restaurants at or near Best Western Plus Waterloo?
Yes, Off the Elevator offers American cuisine. Nearby restaurants include Ye's Sushi (8-min walk), Keg Steakhouse (9-min walk), and Pho Ben Thanh (9-min walk).
What's the area around Best Western Plus Waterloo like?
Best Western Plus Waterloo is a short 6-minute walk from Conestoga Mall and 6 minutes' walk from City of Waterloo Museum. Travelers say this hotel is in a good location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

Dragan, 1-night trip
Verified guest review

8/10 Very good

Adriana, 1-night trip
Verified guest review

2/10 Poor

Not very considerate or accommodating
We got there at 3:15, I am a gold member so thought I'd get early check in. The gentleman at the counter said they didn't have any rooms ready and asked us to come back a little later, check in is at 4:00 so that wouldn't really make it an early check in. We asked about the pool and the hot tub, apparently the hot tub is being repaired which was very disappointing and the pool was very cool. This was one of the deciding factors for choosing this hotel so again very disappointing. If we had know this earlier, we would have chosen another hotel. This stuff should be disclosed earlier. We got back and they gave us a room so we went to check it out. I'm sure they gave us a disability room, and we didn't really require one. We noticed that there was no tub in the bathroom so before we brought our stuff down I went to the front desk to ask if they could switch our room to one with a tub. I explained to them that my husband is a vet and his way of dealing with stress is to "have a soak in a tub". They told us that they were sold out and were waiting for people to check in. I asked if we could switch it for my husband as it is a "health" issue with him and they were not willing to do it. I was very angry that they wouldn't consider a vet's needs but that's the type of establishment it seems to be. On leaving we also noticed that the "Best Western" flag was flying higher than the Canadian flag and mentioned that. Let's see if they rectify that. Same on them!!!
Nancy, 1-night trip
Verified guest review

6/10 Good

Natalie, 1-night trip
Verified guest review

10/10 Exceptional

Lanika, 1-night trip
Verified guest review

10/10 Exceptional

Great location and the room was nice and comfortable. I enjoyed my stay.
Jeremy, 1-night trip
Verified Expedia guest review

6/10 Good

Dirty shower area
Shan, 5-night family trip
Verified Expedia guest review

6/10 Good

Eileen, 1-night family trip
Verified guest review

10/10 Exceptional

Great place, great breakfast
Darren, 1-night family trip
Verified Expedia guest review

6/10 Good

Anna, 1-night trip
Verified Expedia guest review