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citizenM San Francisco Union Square

Photo gallery for citizenM San Francisco Union Square

Interior detail
Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Overview of citizenM San Francisco Union Square

citizenM San Francisco Union Square

4.0 star property
4-star hotel with restaurant, near Oracle Park

9.4/10 Exceptional

263 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
Map
72 Ellis Street, San Francisco, CA, 94102

Room options

About this area

What's nearby

  • In Union Square
  • Oracle Park - 24 min walk
  • Pier 39 - 34 min walk
  • Union Square - 5 min drive
  • San Francisco Museum of Modern Art - 8 min drive
  • Moscone Convention Center - 8 min drive
  • Lombard Street - 12 min drive
  • San Francisco Bay - 14 min drive
  • Ghirardelli Square - 14 min drive
  • Alcatraz Island - 16 min drive
  • Kaiser Permanente Medical Center - 15 min drive

Getting around

  • San Francisco Intl. Airport (SFO) - 24 min drive
  • Oakland Intl. Airport (OAK) - 35 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 12 min drive
  • San Francisco Station - 19 min walk
  • Market St & 4th St Stop - 2 min walk
  • Powell St & O'Farrell St Stop - 2 min walk
  • Market St & Stockton St Stop - 2 min walk

Restaurants

  • Daniel's Cafe - 2 min walk
  • King of Thai Noodle - 2 min walk
  • Dojima Ann - 2 min walk
  • Kuleto's - 2 min walk
  • Cafe Bellini - 3 min walk

About this property

citizenM San Francisco Union Square

CitizenM San Francisco Union Square puts you 1.2 mi (2 km) from Oracle Park and 1.8 mi (2.9 km) from Pier 39. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness center for a workout. This upscale hotel is also 2.9 mi (4.7 km) from Golden Gate Park and 5.9 mi (9.6 km) from Golden Gate Bridge. Public transportation is only a short walk: Market St & 4th St Stop and Powell St & O'Farrell St Stop are just steps away.

Languages

English

Cleaning and safety practices

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2021
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • LED television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guestrooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 19.95 per person (approximately)
  • Late check-out can be arranged for an extra charge of USD 39 (subject to availability)

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Policies

Noise-free guestrooms cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses wind energy, plus eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does citizenM San Francisco Union Square offer free cancellation for a full refund?
Yes, citizenM San Francisco Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at citizenM San Francisco Union Square?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at citizenM San Francisco Union Square on 12 Feb 2023 start from CA $185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at citizenM San Francisco Union Square?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM San Francisco Union Square?
Sorry, there's no onsite parking at citizenM San Francisco Union Square.
What are the check-in and check-out times at citizenM San Francisco Union Square?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 39 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at citizenM San Francisco Union Square?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
What is there to do at citizenM San Francisco Union Square and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near citizenM San Francisco Union Square?
Yes, there's an onsite restaurant, canteenM. Nearby restaurants include Union Square Sports Bar (3-min walk), Keystone (4-min walk), and Little Delhi (4-min walk).
What's the area around citizenM San Francisco Union Square like?
CitizenM San Francisco Union Square is in Union Square, a short 2-minute walk from Market St & 4th St Stop and 9 minutes' walk from Moscone Convention Center.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.5/10

Staff & service

8.9/10

Amenities

9.6/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Exceptional

William, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The room was tiny and cramped. It was not comfortable.
Lee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Great location near many popular sites/convention centers. Very friendly and helpful staff. Smooth check in/check out process. Mattress was a little firm but still very comfortable. Rooms were small, but space was used well. Iron/ironing board in designated common areas on 6th and 12th floors rather than in each room. Would stay again.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Superior Experience @ Very Fair Cost
A great experience. Check-in, common areas, room, aesthetic, breakfast service and, importantly, the price were all excellent. Will not hesitate to return.
jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic Tiny Hotel Room
Loved the room. Small but had a lot of personality and the ease of use when controlling the entire room from the iPad Mini was a joy. Great spot.
Darrius, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Modern compact comfort
Compact comfort. Modern but affordable in downtown/Union square San Fran. Super close to public transit and plenty of shops/eateries. Perfect for a solo traveler. Could work for a couple
Corey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really great place, super kind staff. Loved the decor, actually had personality and not just plain white walls. Will be back.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Couple Getaway
My boyfriend and I went for a 49ers game and ice skating in union square. The hotel had a quick check in/out. The ambassadors were helpful with any questions we had. The only issue I would have is the parking situation. You may not be lucky and have to walk a bit for parking. The rooms were small but still comfortable. The tech is what made the room as well as the blinds/curtains.
View from bed of tv
View from bed of shower and sink
Alyssa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel was great but it was hard to get coffee and the door people were strange. The people checking in and out were incredible and the evening service was fantastic. I was up at 6 am and had to walk to Starbucks to get a simple cup of drip coffee. Not a great time to be out alone on Market St as a woman..,
Judith, 2-night business trip
Verified Hotels.com guest review