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citizenM San Francisco Union Square

Property class: 4
Central hotel with restaurant, connected to a rail/subway station, near Oracle Park

Choose dates to view prices

When you stay at citizenM San Francisco Union Square, you'll be in a great location, within just a 10-minute walk of Union Square and San Francisco Museum of Modern Art. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness center for a workout. Also, Moscone Convention Center and SF Masonic Auditorium are within a 15-minute walk. Fellow travelers say great things about the comfortable beds and helpful staff. Public transportation is only a short walk: Market St & 4th St Stop and Market St & Stockton St Stop are just steps away.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front-desk safe
  • Water dispenser

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Elevator
  • In-room climate control (air conditioning)
  • Premium bedding
The current price is CA $205
CA $242 total
includes taxes & fees
Aug 22 - Aug 23

Why we love this property

Dining day and night
This hotel boasts a 24-hour restaurant for any-time cravings. A cafe and buffet breakfast round out the delicious dining options.
Dreamy sleep sanctuary
Plush bedding and pillowtop mattresses create a cocoon of comfort. Hydromassage showerheads offer spa-like refreshment after adventures.

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a red chair, a desk with a lamp, a TV, and a small bathroom.

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

A hotel room with a large window offering a city view, a bed with white linens, and a modern pendant light.

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(13 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern hotel room with a wooden floor, a bed with white linens, a desk with a chair, and a headboard with a red accent.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is CA $216
CA $318 total
includes taxes & fees
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About the area

Map
72 Ellis Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km
  • SHN Curran Theatre - 5 min walk - 0.4 km
  • Warfield Theatre - 7 min walk - 0.6 km
  • Moscone Convention Center - 10 min walk - 0.9 km

Getting around

  • San Francisco Intl. Airport (SFO) - 28 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Oakland Intl. Airport (OAK) - 38 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 13 min drive
  • San Francisco Station - 19 min walk
  • Market St & 4th St Stop - 2 min walk
  • Market St & Stockton St Stop - 2 min walk
  • Powell St & O'Farrell St Stop - 2 min walk

Restaurants

  • ‪The Cheesecake Factory - ‬3 min walk
  • ‪Carl's Jr. - ‬3 min walk
  • ‪Cable55 - ‬3 min walk
  • ‪Bodega SF - ‬3 min walk
  • ‪Kin Khao - ‬2 min walk

About this property

citizenM San Francisco Union Square

  • When you stay at citizenM San Francisco Union Square, you'll be in a great location, within just a 10-minute walk of Union Square and San Francisco Museum of Modern Art. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness center for a workout. Also, Moscone Convention Center and SF Masonic Auditorium are within a 15-minute walk. Fellow travelers say great things about the comfortable beds and helpful staff. Public transportation is only a short walk: Market St & 4th St Stop and Market St & Stockton St Stop are just steps away.

At a glance

DONE

Hotel size

    • 195 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Working away

  • 24-hour business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only

Accessibility

  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Grab bar in shower
  • Shower grab bar height (inches): 33
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • iPad
  • LED television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping on request
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 22.50 per person
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Pets

  • Service animals exempt from fees

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does citizenM San Francisco Union Square offer free cancellation for a full refund?

Yes, citizenM San Francisco Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM San Francisco Union Square?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM San Francisco Union Square?

Sorry, there's no onsite parking at citizenM San Francisco Union Square.

What are the check-in and check-out times at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at citizenM San Francisco Union Square?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.

What is there to do at citizenM San Francisco Union Square and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM San Francisco Union Square?

Yes, there's an onsite restaurant, canteenM.

What's the area around citizenM San Francisco Union Square like?

CitizenM San Francisco Union Square is in Union Square, a short 2-minute walk from Market St & 4th St Stop and 9 minutes' walk from Moscone Convention Center. Travelers say the area is walkable and good for shopping.

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Reviews

citizenM San Francisco Union Square Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Bed
Bar
Breakfast
Restaurant
Ambience
View
Cities

Reviews

Verified review

10/10 Exceptional

Great location! Able to walk everywhere. Staff was so sweet and accommodating. Perfect weekend getaway
Deanna, 2-night trip
Verified review

10/10 Exceptional

Fantastic stay at CitizenM, as always. Nice atmosphere and also perfect for business trip as for a family one.
Damien, 2-night trip
Verified review

10/10 Exceptional

Clean room and friendly staff. Love the lobby area and bar vibe
Ericson, 2-night trip
Verified review

10/10 Exceptional

Great location
Daniel, 2-night trip
Verified review

10/10 Exceptional

Staff were very nice and accommodating, breakfast was ok not a lot of options for my liking. Hotel overall is great.
Leyla, 3-night trip
Verified review

10/10 Exceptional

Great staff, great location, good food, fun smart controls in rooms
DR Nathaniel, 3-night trip
Verified review

10/10 Exceptional

Great staff, variety in breakfast choices. Rooms are tiny but cute!
Himani, 4-night trip
Verified review

10/10 Exceptional

Great location!
Hunter, 4-night trip
Verified review

10/10 Exceptional

Friendly staff, clean room, great lobby area!
Nora, 6-night trip
Verified review

10/10 Exceptional

Clean room, kind helpful staff, convenient location.
Nicole, 1-night trip
Verified review

10/10 Exceptional

Enjoyed our stay staff was friendly and helpful! Location was perfect!
Ana, 2-night trip
Verified review

10/10 Exceptional

Great location.
Todd, 4-night trip
Verified review

10/10 Exceptional

Friendly staff, great location
Keaton, 4-night trip
Verified review

8/10 Very good

Rooms were good, fast elevator, friendly staff.
Grace, 5-night trip
Verified review

8/10 Very good

Clean, comfortable and in a great location. Would stay here again anytime.
Ulgonda, 3-night trip
Verified review

10/10 Exceptional

Great service, great room!!
Arlindo, 4-night trip
Verified review

10/10 Exceptional

Room and service was great
Sobhan, 2-night trip
Verified review

10/10 Exceptional

Another great stay at CitizenM. I love everything about this hotel. The rooms, staff, location and food.
Omar, 5-night trip
Verified review

10/10 Exceptional

Love this hotel — around the clock cafe, clean, convenient, and very friendly staff!
JEANNE, 2-night trip
Verified review

10/10 Exceptional

Just a perfect stay. Clean room, comfortable bed, amazing shower!!
Estela, 1-night trip
Verified review

10/10 Exceptional

perfect size for solo traveler, great and welcoming staff, good selections for snacks and drinks at the bar, comfy living room area, all in a good location for getting to transit and shopping.
Jill, 1-night trip
Verified review

10/10 Exceptional

Comfortable room, friendly and helpful staff
Kristen, 3-night trip
Verified review

10/10 Exceptional

central location close to transit and shopping, friendly staff, clean room.
Sean, 4-night trip
Verified review

10/10 Exceptional

Close to Union Square, Moscone Center, and BART. Tiny room but super efficient design. The staff were all fantastic.
Stefan, 1-night trip
Verified review

10/10 Exceptional

A very modern and energetic hotel with great staff and atmosphere. The lobby lounge is fun.
Paul, 1-night trip