c-hotels Diplomat

Photo gallery for c-hotels Diplomat

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Single Room | Minibar, in-room safe, desk, soundproofing
Smart City View | View from room
Minibar, in-room safe, desk, soundproofing
Single Room | Minibar, in-room safe, desk, soundproofing

Overview of c-hotels Diplomat

c-hotels Diplomat

4-star property
4-star hotel with bar/lounge, near Historic Center - Downtown

8.0/10 Very good

849 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Bar
Via Alamanni Luigi 9, Florence, FI, 50123
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Valet parking
  • Self parking
  • Bar/lounge
  • Room service
  • Conference center
  • 24-hour front desk
  • Car rentals on site
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Santa Maria Novella
  • Historic Center - Downtown - 1 min walk
  • Cathedral of Santa Maria del Fiore - 12 min walk
  • Ponte Vecchio - 16 min walk
  • Uffizi Gallery - 17 min walk
  • Piazza di Santa Maria Novella - 4 min drive
  • Piazza della Signoria - 5 min drive
  • Pitti Palace - 8 min drive
  • Piazza del Duomo - 7 min drive
  • Palazzo Vecchio - 8 min drive

Getting around

  • Florence Airport, Peretola (FLR) - 19 min drive
  • Florence Santa Maria Novella Station - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 3 min walk
  • Porta al Prato Station - 10 min walk
  • Cascine Station - 16 min walk

About this property

c-hotels Diplomat

4-star hotel in the heart of Santa Maria Novella, rejuvenated in 2018
At c-hotels Diplomat, you can look forward to dry cleaning/laundry services, car rentals on site, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a front desk safe
  • Luggage storage, smoke-free premises, and a 24-hour front desk
  • Tour/ticket assistance, an elevator, and concierge services
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to public transit
Room features
All guestrooms at c-hotels Diplomat include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with deep soaking tubs and tubs or showers
  • LCD TVs with cable channels
  • Cribs/infant beds, daily housekeeping, and desks


English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms


  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 30 per night)
  • Onsite valet parking (EUR 30 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting room
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Safe-deposit box at front desk


  • Elevator


  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 15 for children (approximately)

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport


  • Self parking costs EUR 30 per night
  • Valet parking costs EUR 30 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Diplomat Florence
C Hotels Diplomat
Hotel Diplomat Florence
C-Hotels Diplomat Hotel Florence
C-Hotels Diplomat Hotel
C-Hotels Diplomat Florence
C-Hotels Diplomat
c-hotels Diplomat Hotel
c-hotels Diplomat Florence
c-hotels Diplomat Hotel Florence

Frequently asked questions

Does c-hotels Diplomat offer free cancellation for a full refund?
Yes, c-hotels Diplomat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at c-hotels Diplomat?
As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at c-hotels Diplomat on 3 Nov 2022 start from CA $157, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at c-hotels Diplomat?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at c-hotels Diplomat?
Sorry, pets aren't allowed.
Is parking offered on site at c-hotels Diplomat?
Yes. Self parking costs EUR 30 per night. Valet parking costs EUR 30 per night.
What are the check-in and check-out times at c-hotels Diplomat?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Are there restaurants at or near c-hotels Diplomat?
Yes. Nearby restaurants include Ristorante Belcore (3-min walk), La Grotta di Leo (4-min walk), and Ristorante Pizzeria Trattoria La Carabaccia (4-min walk).
Does c-hotels Diplomat have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around c-hotels Diplomat like?
C-hotels Diplomat is in Santa Maria Novella, a short 2-minute walk from Florence Santa Maria Novella Station and 7 minutes' walk from Piazza di Santa Maria Novella. Travelers love the hotel's prime location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Room was very comfortable, very clean and the location was very convenient, across the street from the train station, they held my luggage all day while I went on a tour .. highly recommended
Anna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

My stay was great. Service was excellent and the staff was quite attentive.
Louis, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and services.
This is my third time staying at C-Hotels Diplomat. The location is great , the rooms comfortable and the staff helpful.
4-night trip
Verified Hotels.com guest review

2/10 Poor

I would not suggest anyonev to stay at c-Diplomat Hotel in Florence. Our room was burgled while there. Thieves took the entire safe with all our valuables. People at the front desk were indifferent to our situation.
Ellen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tracy Schneider, 4-night trip
Verified Expedia guest review

2/10 Poor

Horrible hotel firstly there is no air conditioning so the room is stuffy and really hot tried opening the windows but there is a sewage stench so freaking horrible and the hotel is filled with huge mosquitos I have killed at least 10 of it during a 2 night stay…reception is unfriendly and the sound proofing in the hotel sucks you can hear everyone loud and clear…won’t ever recommend this hotel
Darren, 2-night romance trip
Verified Expedia guest review

8/10 Very good

We got a room with bad signal coverage however they switched us to another room and it worked perfectly. My son had homework so we appreciated the wifi. The room was really nice too. The breakfast was delicious! In walking distance to everything. Great place!
Denise, 2-night family trip
Verified Expedia guest review

2/10 Poor

Rude staff. Spotty Internet. Mosquitoes!!!
Hotel was critically short staffed and the employees at the front desk were always rude and unhelpful. We had to go down to the front desk several times over the course of our week long stay to get things that we had run out of such as toilet paper, coffee, etc. because the staff refused to bring those items to our room when requested. The internet was very spotty. Our room was full of mosquitoes because the window had not been closed properly. Overall, we had a miserable time at this hotel, and it ruined Florence for us.
Maitreyee, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Greg, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Should include water. Great access to transportation. Can walk everywhere.
Martha, 1-night romance trip
Verified Expedia guest review