Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in New Orleans, Louisiana, United States of America
1 room, 2 adults

The Eliza Jane, the Unbound Collection by Hyatt, New Orleans

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Refrigerator
  • Dry cleaning/laundry service
315 Magazine St, New Orleans, LA, 70130, United States of America

4-star hotel with restaurant, near Canal Street
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Refrigerator
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Hotel is superb. One of the manager is a very rude woman. Also our car stunk of pot once…Mar. 3, 2020
  • Great decor and vibe. The food and service was not good. The food did not match the…Jan. 29, 2020

The Eliza Jane, the Unbound Collection by Hyatt, New Orleans

from $168 CAD
  • Suite, 1 Bedroom (Magazine Street View)
  • Suite, 1 Bedroom (Magazine Street View)
  • Suite, 1 Bedroom, View, Corner
  • Room, 2 Queen Beds, Accessible
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed
  • Suite, 1 King Bed with Sofa bed (Editors)
  • Suite (Editors, 2 Queen Beds with Sofa bed)
  • Room, 2 Queen Beds
  • Room, 1 King Bed (Magazine Street View)
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Suite, 1 King Bed with Sofa bed (Publishers)
  • Room, 1 Queen Bed

What’s around The Eliza Jane, the Unbound Collection by Hyatt, New Orleans

Landmarks

  • In Central Business District
  • Canal Street - 2 min walk
  • Harrah's New Orleans Casino - 3 min walk
  • Royal Street - 6 min walk
  • Bourbon Street - 7 min walk
  • Audubon Aquarium of the Americas - 7 min walk
  • National World War II Museum - 9 min walk
  • Julia Street Cruise Terminal - 11 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive
  • New Orleans Union Passenger Terminal - 19 min walk

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transportation

Parking

  • No onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 1729
  • Conference space size (meters) - 161
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2005
  • Elevator
  • ATM/banking
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • First-run movies
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Couvant - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner.

The Press Room - Onsite cocktail bar.

The Eliza Jane, the Unbound Collection by Hyatt, New Orleans’s small print

Also known as

  • Eliza Jane Unbound Collection Hyatt Hotel New Orleans
  • Eliza Jane Unbound Collection Hyatt Hotel New Orleans
  • Eliza Jane Unbound Collection Hyatt New Orleans
  • iza Jane Unbound Collection H
  • The Eliza Jane, the Unbound Collection by Hyatt Hotel
  • The Eliza Jane, the Unbound Collection by Hyatt New Orleans
  • Eliza Jane Unbound Collection Hyatt New Orleans
  • iza Jane Unbound Collection H
  • Inn Carlson French Quarter
  • Country Inn Carlson French Quarter
  • Country Carlson French Quarter
  • Eliza Jane Hotel New Orleans
  • Eliza Jane Hotel
  • Eliza Jane New Orleans

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Eliza Jane, the Unbound Collection by Hyatt, New Orleans

  • Does The Eliza Jane, the Unbound Collection by Hyatt offer free cancellation for a full refund?
    Yes, The Eliza Jane, the Unbound Collection by Hyatt does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Eliza Jane, the Unbound Collection by Hyatt?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Eliza Jane, the Unbound Collection by Hyatt?
    Sorry, there's no onsite parking at The Eliza Jane, the Unbound Collection by Hyatt.
  • Are pets allowed at The Eliza Jane, the Unbound Collection by Hyatt?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Eliza Jane, the Unbound Collection by Hyatt?
    You can check in from 4 PM to midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near The Eliza Jane, the Unbound Collection by Hyatt?
    Yes, Couvant offers French cuisine. Nearby restaurants include Creole House Restaurant & Oyster Bar (3-min walk), Cafe Giovanni (3-min walk), and Red Gravy (3-min walk).
  • Is there an onsite casino at The Eliza Jane, the Unbound Collection by Hyatt?
    No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (3-min walk) and Boomtown Casino (14-min drive) are both nearby.

Recent reviews

Superb 9.2 From 638 reviews

Very Good 8.0
Amazing location - all new!
Amazing location. Close walk to all the action, but not too close. Quieter area, which was good! Everything is renovated and brand new. Very comfortable. Great stay!
Koreen, ca3 night business trip
Fair 4.0
No housekeeping.
The hotel is undergoing some work so there is no restaurant. Not a big problem the location is in downtown New Orleans and close to the riverfront and French Quarter. The door staff and front desk were courteous and friendly. There was no toilet paper in my room which was a minor thing, but more annoying when the room was not made up the next day. I picked up a roll from a member of housekeeping and reminded them my room was unmade. I also mentioned it to the front desk so they would remind people. Next day however room still unmade, again I called the front desk who were apologetic. In the big scheme of things not have housekeeping did not ruin my trip, but at over $300 a night I expected a lot better attention to guest care.
Carolyn, caBusiness trip
Exceptional 10.0
Love the courtyard
Thomas, us2 night trip with friends
Good 6.0
Eliza Jane NOLA
Great location and nice hotel. Bartender downstairs was excellent. We specifically stayed in a suite for the third bed, but no sheets were provided.
Kyle, us1 night family trip
Exceptional 10.0
great hotel
We came to the Eliza Jane for a quick stay while my son visited Tulane. The location was great. Not close to Tulane but walking distance to the French Quarter and the WWII Museum. The restaurants were closed due to covid. Very cozy and charming. Extremely clean and quiet. Would definitely come back!
Heather, us3 night family trip
Exceptional 10.0
Great hotel experience
Very nice hotel. Limited accommodations due to Covid but will stay there again when everything reopens. Very nice courtyard to relax in. Friendly customer service.
Brian, us2 night family trip
Exceptional 10.0
Amazing Staff!!!
From our original booking to checking out the staff at the Eliza Jane were amazing!!! We will definitely be back next time we are in town! Rooms were clean, staff was fast and efficient. Thank y’all!
Joshua stiel, us1 night family trip
Exceptional 10.0
Love it!
Staff was friendly and efficient. Rooms were incredibly comfortable and well decorated. The whole property has a cool, eclectic vibe.
Tracy, us2 night trip with friends
Exceptional 10.0
The front desk staff was AMAZING. They were taking many precautions due to Covid and it was very evident. They also were very prompt when we asked for more towels. Great location with quaint vibe.
Casey, us2 night trip
Exceptional 10.0
Loved Eliza Jane
Fabulous hotel. I really loved the hotel and the location - walking distance from the French Quarter, but not right in the heart of it. There is a Ruby Slipper across the street and a trolley line to head out into Garden District that is not too far away.
Beverly, us2 night family trip

The Eliza Jane, the Unbound Collection by Hyatt, New Orleans

Is the description of this hotel not correct? Tell us