Two major issues: heating and the shower
The shower pressure was okay, but the temperature would fluctuate between lava hot and ice cold, every 5 seconds. I had to invent my own “shower dance”, essentially dancing in and out of the water, enjoying warm water for 5 seconds at a time, while dodging the extreme temperatures.
The heat did not work. The concierge was able to provide a space heater, which did the job, but it was still a strange problem to have.
Really, it was a lovely room, great view. The staff was friendly. It was almost a great experience. But the lack of basic creature comforts was shocking and disappointing.