With 3 outdoor pools and a white sand beach, Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an upscale retreat near Cancun Convention Center. Guests rave about the dining options, breakfast, and beach locale while enjoying golfing, kayaking or snorkeling.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Free parking
Main amenities (12)
Daily housekeeping
On the beach
7 restaurants and 5 bars/lounges
Full-service spa
3 outdoor pools
Health club
Sauna
Beach sun loungers
Beach towels
Pool bar
Swim-up bar
24-hour room service
Feel at home (6)
Separate sitting area
Television
Garden
Daily housekeeping
Coffee/tea maker
Blackout drapes/curtains
Why we love this property
Beach paradise moments
Step onto white sand at this all-inclusive beachfront hotel. Activities include snorkeling, sailing, and beach volleyball, with scuba diving nearby.
Work hard, play harder
Located in a beachside entertainment area, this property features meeting spaces and spa amenities. Five bars and an 18-hole golf course await after work.
Dining paradise
Savor Japanese cuisine at the restaurant, unwind at 5 bars, or grab pastries at the cafe. Free buffet breakfast includes vegan and vegetarian options.
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Plaza Caracol Mall - 2 min walk - 0.2 km
Nichupté Lagoon - 3 min walk - 0.3 km
Cancun Convention Center - 8 min walk - 0.7 km
Caracol Beach - 9 min walk - 0.8 km
Forum Beach - 11 min walk - 1.0 km
Getting around
Cancun Intl. Airport (CUN) - 25 min drive
Tulum Intl. Airport (TQO) - 155 min drive
Restaurants
RIU (Lounge Bar) - 3 min walk
El Faro - 3 min walk
Kawachi Specialty Restaurant - 3 min walk
Miramar - 3 min walk
Turquesa Restaurant - 3 min walk
About this property
Hotel Riu Palace Las Americas - Adults Only- All Inclusive
At Hotel Riu Palace Las Americas - Adults Only- All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll be within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and mani/pedis. Don Roberto, one of 7 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a poolside bar, and a health club. The pool and helpful staff get great marks from fellow travelers.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Water fitness
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
At a glance
DONE
Hotel size
372 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
7 restaurants
5 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
What to do
On the beach
Fitness classes
Beach volleyball
Kayaking
Sailing
Personal watercraft (motorized)
Snorkeling
Shopping
Bicycle rentals nearby
Golf lessons nearby
Scuba diving nearby
Working away
Meeting room
Computer station
Conference space (2099 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Garden
Television in common areas
Piano
Health club
Adjacent to a golf course
3 outdoor pools
Full-service spa
Sauna
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
100% renewable energy
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Art Deco architecture
Accessibility
Closed captioned TV
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Freshen up
Partially open bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Don Roberto - This buffet restaurant serves breakfast, lunch, and dinner.
Sakura - This diner specializes in Japanese cuisine and serves lunch only. Open daily.
Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Black & White - This steakhouse serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 85.40 per accommodation, per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Also known as
Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul
Frequently asked questions
Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Las Americas - Adults Only- All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (10-min drive) and Dubai Palace Casino (11-min drive) are both nearby.
What is there to do at Hotel Riu Palace Las Americas - Adults Only- All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and snorkeling. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Palace Las Americas - Adults Only- All Inclusive also has 5 bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there are 7 onsite restaurants, featuring Japanese cuisine.
Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Las Americas - Adults Only- All Inclusive like?
Hotel Riu Palace Las Americas - Adults Only- All Inclusive is a short 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes' walk from Cancun Convention Center. The local area is walkable and popular for its beaches.
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Reviews
Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.6
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The beach at this property is clean, calm, and crystal clear with great views and limited seaweed issues. (482 reviews)
The pools were clean, fun, and offered a variety of activities and amenities for a great experience. (290 reviews)
The all-inclusive experience was exceptional with delicious food, attentive staff, and a wide range of activities and amenities. (84 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Room
Beach
Restaurant
Entertainment
Drinks
Buffets
Location
View
Reviews
Verified
10/10 Exceptional
May 4, 2026
Amazing as always, had a little issue with our room not being available, but was kindly managed by the front desk supervisor.
Fernanda
Fernanda, 6-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Great stay, great rooms and great staff.
Oscar
Oscar, 6-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Great hotel
Hannah
Hannah, 4-night trip
Verified
10/10 Exceptional
Apr 9, 2026
Excelente
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Nice stay with a relaxing beach
Saed
Saed, 5-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Nice place to spent vacations
Maryana
Maryana, 6-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Clean room and resort, friendliest staff, amazing food!
Danielle
Danielle, 8-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Wonderful food and restful facilities
Olga
Olga, 7-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Great vacation place
Ze'ev
Ze'ev, 7-night trip
Verified
10/10 Exceptional
Feb 19, 2026
Great staff, beautiful resort, good restaurants, lovely pools. Gorgeous view.
Jennifer
Jennifer, 4-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Spotless resort excellent food great service
Earl
Earl, 3-night trip
Verified
10/10 Exceptional
Dec 24, 2025
Nice place to stay!
nancy ivett
nancy ivett, 7-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Best food of any all inclusive! Very clean & staff is very helpful.
Marietta Ann
Marietta Ann, 7-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Great food, food service fast, very clean.
Lisa
Lisa, 6-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Exemplary staff, outstanding cleanliness, wonderful dining, and incredible beach and pools.
Steven Spaulding
Steven Spaulding, 6-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Great staff, beautiful hotel
Jeremy
Jeremy, 5-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Food was tremendous, lots of choices. Pools were very clean and staff was friendly.
Tom
Tom, 10-night trip
Verified
10/10 Exceptional
Jan 22, 2026
excellent food and service
Francie
Francie, 7-night trip
Verified
8/10 Very good
Feb 2, 2026
The staff was awesome - hardworking and so nice!
Susan
Susan, 4-night trip
Verified
10/10 Exceptional
Jan 26, 2026
The staff was wonderful!
David
David, 7-night trip
Verified
10/10 Exceptional
Jan 10, 2026
The staff was so friendly, the food was great, the facilities were gorgeous!
Carolyn
Carolyn, 6-night trip
Verified
8/10 Very good
Feb 4, 2026
Very clean property, nice staff, great amenities. The resort is just kind of dated, but we really enjoyed it.
Zachary
Zachary, 4-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Menu was fresh great variety and excellent staff
Maria
Maria, 7-night trip
Verified
10/10 Exceptional
May 10, 2026
Wonderful resort (all-inclusive). Rooms erected very nice and spacious. On problem was they set the room AC at 78 degrees US. Room was hot all the time. Had hot set 2 degrees lower but still hot. Work staff very friendly. Party pool area loud so stayed at the large pool as you walk in. Food generally good but not outstanding. Price for 4 day at $1700 + was expensive for what you get. If it were lower it would have been great. Still nice place overall. 👍
scott
scott, 4-night trip
Verified
10/10 Exceptional
Feb 10, 2026
Room was clean, and had a great view! All staff were very courteous.