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Riu Palace Las Americas All Inclusive - Adults Only

Photo gallery for Riu Palace Las Americas All Inclusive - Adults Only

Aerial view
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of Riu Palace Las Americas All Inclusive - Adults Only

Riu Palace Las Americas All Inclusive - Adults Only

4.0 star property
Zona Hotelera beachfront property with 7 restaurants and spa

8.8/10 Fabulous

3,451 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Health club
  • Sauna
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Swim-up bar
  • 24-hour room service
Feel at home
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Forum Beach - 3 min drive
  • Cancun Convention Center - 6 min drive
  • Tortuga Beach - 3 min drive
  • Langosta Beach - 4 min drive
  • La Isla Shopping Mall - 8 min drive
  • Playa Tortugas - 9 min drive
  • Puerto Cancun Marina Town Center - 12 min drive
  • Plaza Las Americas - 15 min drive
  • Delfines Beach - 12 min drive
  • Ultramar Ferry Puerto Juárez - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • Dag Dag - 4 min walk
  • Ty-coz Express - 7 min walk
  • El Caribeño - 7 min walk
  • Marinero's - 8 min walk
  • Isla Contoy - 10 min walk

About this property

Riu Palace Las Americas All Inclusive - Adults Only


Property Location
With a stay at Riu Palace Las Americas All Inclusive - Adults Only in Cancun (Zona Hotelera), you'll be steps from Caracol Beach and 8 minutes by foot from Cancun Convention Center. This 4-star property is 0.5 mi (0.8 km) from Forum Beach and 0.6 mi (1 km) from Delphinus Dreams.

Rooms
Make yourself at home in one of the 372 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. Additional amenities at this Art Deco property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at Los Arcos, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.


Business, Other Amenities
Featured amenities include limo/town car service, a computer station, and express check-in. Event facilities at this property consist of conference space and a meeting room. Free self parking is available onsite.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 372 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11 PM
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 7 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Snorkeling
  • Shopping
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Television in common areas
  • Piano
  • Health club
  • 18 holes of golf
  • 3 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Spa

Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Don Roberto - This buffet restaurant serves breakfast, lunch, and dinner.
Sakura - This diner specializes in Japanese cuisine and serves lunch only. Open daily.
Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Krystal - This restaurant specializes in fusion cuisine and serves dinner only. Open daily.
Black & White - This steakhouse serves dinner only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Frequently asked questions

Does Riu Palace Las Americas All Inclusive - Adults Only offer free cancellation for a full refund?
Yes, Riu Palace Las Americas All Inclusive - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Riu Palace Las Americas All Inclusive - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Riu Palace Las Americas All Inclusive - Adults Only?
Yes, there are 3 outdoor pools.
Are pets allowed at Riu Palace Las Americas All Inclusive - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at Riu Palace Las Americas All Inclusive - Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at Riu Palace Las Americas All Inclusive - Adults Only?
You can check in from 3:00 PM - 11 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an onsite casino at Riu Palace Las Americas All Inclusive - Adults Only?
No, this property doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
What is there to do at Riu Palace Las Americas All Inclusive - Adults Only and nearby?
Have fun with onsite activities like kayaking, sailing, and snorkeling. Additional recreation onsite includes aerobics. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Riu Palace Las Americas All Inclusive - Adults Only also has 5 bars and a sauna, as well as a health club.
Are there restaurants at or near Riu Palace Las Americas All Inclusive - Adults Only?
Yes, there are 7 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include Dag Dag (4-min walk), Ty-coz Express (7-min walk), and El Caribeño (7-min walk).
Does Riu Palace Las Americas All Inclusive - Adults Only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Riu Palace Las Americas All Inclusive - Adults Only like?
Riu Palace Las Americas All Inclusive - Adults Only is a short 10-minute walk from Cancun Convention Center and 2 minutes' walk from Plaza Caracol Mall. Travelers love the property's prime location.

Overall score and ratings

8.8

Fabulous

9.5/10

Cleanliness

9.3/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Susan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, very friendly staff, nice clean beach and good food.
Tatiana, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ytee
Only recommendation was better pillows and lighting indoors
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Freddy H, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sanjay, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Shirley, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

conrad, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very amazing! Clean, amazing food, staff all around hotel, super courteous, everyone ready and happy to help with anything, just loved it, going back soon 😊
Ruben, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice experience!
Jiushan, 5-night romance trip
Verified Expedia guest review

6/10 Good

Hong mai, 3-night trip
Verified Expedia guest review