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OCEAN VIEW CANCUN ARENAS

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Private beach, white sand, beach umbrellas, beach towels
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Room, Sea View | Premium bedding, in-room safe, desk, iron/ironing board

Overview of OCEAN VIEW CANCUN ARENAS

OCEAN VIEW CANCUN ARENAS

3.0 star property
Cancun beachfront aparthotel with 3 outdoor pools and restaurant

6.6/10 Good

323 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
Blvd Kukulkan Km 2.5, Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • 209 smoke-free apartments
  • Daily housekeeping
  • On a private beach
  • Marina
  • Restaurant and 3 bars/lounges
  • 3 outdoor pools
  • Breakfast available
  • Beach umbrellas
  • Beach towels
  • Pool bar
  • Swim-up bar
  • Spa services
Feel at home
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

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About this area

What's nearby

  • In Zona Hotelera
  • Puerto Cancun Marina Town Center - 1 min drive
  • Plaza Las Americas - 6 min drive
  • Playa Tortugas - 6 min drive
  • Langosta Beach - 9 min drive
  • Tortuga Beach - 10 min drive
  • Ultramar Ferry Puerto Juárez - 11 min drive
  • Forum Beach - 14 min drive
  • Cancun Convention Center - 16 min drive
  • Cancun Mall - 19 min drive
  • La Isla Shopping Mall - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive

Restaurants

  • Cocos and Grill - 11 min walk
  • Carnitas Michoacan - 17 min walk
  • La Playita Restaurante Bar Cancun - 3 min drive
  • Luna Rossa - 3 min drive
  • Las de Guanatos - 3 min drive

About this property

OCEAN VIEW CANCUN ARENAS


Property Location
With a stay at Holiday Inn Cancun Arenas in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Market 28 and Dubai Palace Casino. This beach hotel is 0.7 mi (1.1 km) from Turtle Beach and 5.3 mi (8.6 km) from Tortuga Beach.

Rooms
Stay in one of 209 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.

Amenities
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Dining
Grab a bite at Ocean Grill Tequila, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Free self parking is available onsite.

All-inclusive

All-inclusive room rates at OCEAN VIEW CANCUN ARENAS are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
Gourmet or à la carte dining limited to 1 meal per stay

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome

Property amenities

Beach

  • Private beach
  • Beach umbrellas
  • Beach towels
  • Beach massages

Pool/Spa

  • 3 outdoor pools
  • Umbrellas
  • Sun loungers
  • Massages
  • Spa services
  • Body scrubs
  • Aromatherapy
  • Facials

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)

Restaurants on site

  • Arenas
  • Sport Bar
  • Snack Bar
  • Pool Bar

Food and drink

  • Coffee/tea maker

Dining

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11 AM: MXN 150-300 for adults and MXN 100-250 for children
  • 1 restaurant
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar

Bedrooms

  • Premium bedding

Bathrooms

  • Shower
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable service

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • Business center
  • Desk
  • Conference space (258 square feet)

Comfort

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • MXN 950 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Reception hall
  • Vending machine
  • Onsite shopping

Things to do

  • Marina on site
  • Kayaking on site
  • Golf nearby

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 209 rooms
  • 5 floors
  • 2 buildings
  • Connecting/adjoining rooms avaliable

Special features

All-inclusive

All-inclusive room rates at OCEAN VIEW CANCUN ARENAS are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
Gourmet or à la carte dining limited to 1 meal per stay

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

Arenas - This restaurant serves breakfast, lunch, and dinner.
Sport Bar - Onsite sports bar. Open daily.
Snack Bar - This bar serves light fare only. Open daily.
Pool Bar - Onsite bar. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Day (25 December) Gala Dinner per adult: MXN 1200
  • Christmas Day (25 December) Gala Dinner per child: MXN 650 (from 5 to 11 years old)
  • New Year's Day (1 January) Gala Dinner per adult: MXN 1500
  • New Year's Day (1 January) Gala Dinner per child: MXN 850 (from 5 to 11 years old)

Optional extras

  • Breakfast costs between MXN 150 and MXN 300 for adults, and MXN 100 and MXN 250 for children (approximately)
  • Early check-in can be arranged for an extra charge of MXN 750 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of MXN 1500

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 950 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Arenas Cancun
Cancun Arenas
Cancun Arenas Holiday Inn
Cancun Holiday Inn
Cancun Holiday Inn Arenas
Holiday Inn Arenas
Holiday Inn Arenas Hotel
Holiday Inn Arenas Hotel Cancun
Holiday Inn Cancun
Holiday Inn Cancun Arenas
Holiday Inn Cancun Arenas Hotel Cancun
Holiday Inn Cancun Arenas Hotel
Holiday Inn Arenas Cancun

Frequently asked questions

Does OCEAN VIEW CANCUN ARENAS offer free cancellation for a full refund?
Yes, OCEAN VIEW CANCUN ARENAS does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at OCEAN VIEW CANCUN ARENAS?
As of 7 Dec 2022, prices found for a 1-night stay for 2 adults at OCEAN VIEW CANCUN ARENAS on 11 Dec 2022 start from CA $199, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at OCEAN VIEW CANCUN ARENAS?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at OCEAN VIEW CANCUN ARENAS?
Yes, there are 3 outdoor pools.
Are pets allowed at OCEAN VIEW CANCUN ARENAS?
Yes, pets are welcome. There's a charge of MXN 950 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at OCEAN VIEW CANCUN ARENAS?
Yes, there's free self and valet parking.
What are the check-in and check-out times at OCEAN VIEW CANCUN ARENAS?
You can check in from 3 PM - midnight. There's a charge of MXN 750 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
What is there to do at OCEAN VIEW CANCUN ARENAS and nearby?
Have fun during the warmer months with activities such as kayaking. Enjoy a swim in one of the 3 outdoor swimming pools or use the aparthotel's other amenities, which include 3 bars and a private beach. OCEAN VIEW CANCUN ARENAS also has spa services and a garden.
Are there restaurants at or near OCEAN VIEW CANCUN ARENAS?
Yes, there's an onsite restaurant, Arenas. Nearby restaurants include Cocos and Grill (11-min walk), Luna Rossa (2 mi), and Las de Guanatos (2.1 mi).
Does OCEAN VIEW CANCUN ARENAS have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around OCEAN VIEW CANCUN ARENAS like?
OCEAN VIEW CANCUN ARENAS is a short 15-minute walk from Puerto Cancun Marina Town Center and 11 minutes' walk from Playa Tortugas. Travelers say this aparthotel is in a good location.

Overall score and ratings

6.6

Good

7.6/10

Cleanliness

7.1/10

Staff & service

5.6/10

Amenities

6.7/10

Property conditions & facilities

6.0/10

Eco-friendliness

2/10 Poor

Better communication between hotel and Expedia.
Maria de Lourdes, 7-night family trip
Verified Expedia guest review

4/10 Fair

The staff was very arrogant, the food small portions, no variety…. Beside I paid extra for a ocean view room and I got a room that I can’t even see the ocean.💔😔 I believe if people want to have a very nice vacation pay a little bit more dollars and get into better hotel, with more professional service…
Sandra, 5-night trip
Verified Expedia guest review

4/10 Fair

The property was very disappointing. It was outdated. The beach was terrible. The meals were very bad. The only good thing was the staff. The staff was really nice and helpful.
Serra, 4-night romance trip
Verified Expedia guest review

8/10 Very good

It has beautiful beach and pools. Needs more staff to keep the Playa 1 area clean
7-night trip
Verified Travelocity guest review

8/10 Very good

Few points, the wifi was terrifible, mostly native (local) or originated clients, only few people would speaks or understand fluently english, but other then that everything was fine. No Premium alcohols.
10-night business trip
Verified Expedia guest review

4/10 Fair

7-night trip
Verified Orbitz guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Orbitz guest review

4/10 Fair

Need to improve room conditions and elevators, stares are not clearly marked second elevator broken.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

After reading so many negative reviews, I was pleasantly surprised at the overall quality of my experience. I recommend this Holiday Inn.
4-night trip with friends
Verified Expedia guest review