River Garden Hotel & Suites

Photo gallery for River Garden Hotel & Suites

Primary image
Outdoor pool, open 11:00 AM to 8:00 PM, sun loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of River Garden Hotel & Suites

River Garden Hotel & Suites

3.5 star property
Art Deco hotel with outdoor pool, near Malecon 2000

9.0/10 Superb

24 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
Map
Imbabura, Guayaquil, Guayas, 090313
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Concierge services
  • Luggage storage
For families
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Guayaquil
  • Malecon 2000 - 6 min walk
  • Policentro - 44 min walk
  • Santa Ana Hill - 2 min drive
  • Guayaquil Metropolitan Cathedral - 7 min drive
  • San Marino Mall - 12 min drive
  • BLS Spain Visa Application Centre Guayaquil Ecuador - 13 min drive
  • Guayaquil Convention Center - 15 min drive
  • Mall del Sur - 19 min drive
  • Banco Pichincha Monumental Stadium - 19 min drive
  • Mall del Sol Commercial Center - 16 min drive

Getting around

  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 18 min drive
  • Duran Train Station - 13 min drive
  • Free airport shuttle

About this property

River Garden Hotel & Suites

River Garden Hotel & Suites is just 4.3 mi (6.9 km) from the airport and offers a free shuttle (available 24 hours). Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. This Art Deco hotel is also 0.3 mi (0.5 km) from Malecon 2000 and 2.3 mi (3.7 km) from Policentro.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Ecolab (3rd party expert - Global), and CovidClean (Safehotels - global expert)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 20 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 20 days prior to check-in
  • This property's swimming pool will be closed all day every Monday until further notice.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets stay free (dogs only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free covered onsite self parking

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Coffee shop
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Lowered locks/deadbolt
  • Grab bar in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 65-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Guayacan Bistró - Onsite bistro.
800 Varas - Onsite rooftop bar. Open daily.
MiniMarket Listo! - Onsite coffee shop. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.
  • Service fee: 10 percent

Optional extras

  • Full breakfast is offered for an extra charge of USD 12 per person (approximately)

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Restaurant

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 30.0 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 11:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 20 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • Ecolab (3rd party expert - Global)
  • CovidClean (Safehotels - global expert)

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

River & Suites Guayaquil
River Garden Hotel & Suites Hotel
River Garden Hotel & Suites Guayaquil
River Garden Hotel & Suites Hotel Guayaquil

Frequently asked questions

Overall score and ratings

9.0

Superb

9.7/10

Cleanliness

8.9/10

Staff & service

9.3/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

Mini vacay
Easy and pleasant check in, room was clean and comfortable, beds we awesome, breakfast was very good check out was easy and of course since part of the amenities was free shuttle to airport I requested the service. unfortunately when it came time to go to airport, hotel provided free airport shuttle arrangements - Front desk knew I had a party of 3 adults with 3 carry-ons and 3 large suitcases (I thought it would be hotels passenger van)to my surprise, it turns out they hire an outside taxi in our case they sent a sedan to take us. But impossible to accommodate us in this 1 taxi hotel did offer to correct the trouble but it would have taken an additional 30min wait and we could not afford to be late. Thank goodness my cousin had came by to say goodbye and offered to help out and take our luggage. My take on this is that for the top $$$ this hotel charges ( amenities and convenience ) Hotel should have its own Company/Hotel passenger van which is what is usually expected by the client/guest.
Judith A, 1-night family trip
Verified Hotels.com guest review

6/10 Good

An interesting place…
This hotel seems like it would rather just be a rooftop pool bar and restaurant than a hotel. Check in/out is on the 18th floor. When we checked in, the man asked if we booked on Expedia. We said we booked with hotels.com and he was visibly disappointed. So it wasn’t surprising that when we got to our room, it fell below our expectations. To start, the windows were completely frosted, so we couldn’t see outside. We could however hear everything happening at the bar and all of our neighbors’ rooms. What was really confounding was the lack of typical amenities for this type of hotel. Want tissues? None in the room. Need a washcloth or extra hand towel? None in the room either. Want to have some sent up or order a coffee via room service? Also, no. The location was the best part of this hotel. It was manageable for one night but I’m glad we weren’t there longer.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall is a good place to stay
Juan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muy bonito y buena localización
Excelente!! Great hotel with excellent amenities. Great location. The breakfast was perfect.
Vanessa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

first class at a good price. perfect location to walk the malecon.
Geoffrey, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This is a gorgeous property and the staff is fabulous. I enjoyed my time here
Gloria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

River Garden was a good experience. The hotel is in a privileged location right across the malecón. Walkability is amazing. The views of the city and the river incredible. Guayacán, the restaurant, has great food. Ivan, the waiter, was very helpful and very nice; and so were the front desk ladies. All around a good stay.
Fabricio, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff were so friendly and thought of everything. They even prepared us a light lunch to have at 1 am for our airport pickup and arranged our shuttle to the airport, all complimentary!
Tracy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location on the water, fantastic views, excellent restaurant, great service.
Jim, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Lo mas decepcionante fue q tienen muchas reglas absurdas como nadie te puede vistar al cuarto no puedes llevar pareja o amigos a tu room la piscina cierra a las 6 pm el comedor a las 8 p.m no hay area comun donde conversar muy poco personal de trabajo yo fui a las 12 am a la recepción y no habia nadie 3l lobby del piso 18 estaba totalmente apagado y sin personal no hay nada q comer en la noche ni siquiera una maquina de ventas si un turista como en mi caso va a un hotel es para divertirse no para q le pongan tantas trabas y reglas absurdas la verdad el hotel muy lindo pero no voy masssssssss nunca decepcionado por completó
jose a galban, 3-night trip with friends
Verified Expedia guest review