Comfort Suites Concord Mills

Photo gallery for Comfort Suites Concord Mills

Primary image
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, blackout drapes

Overview of Comfort Suites Concord Mills

Comfort Suites Concord Mills

2.5 star property
Hotel with indoor pool, near Concord Mills

8.4/10 Very good

780 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $132
Price available on 07/10/2022
7800 Gateway Lane NW, Concord, NC, 28027
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Convenience store
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Meeting room
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Concord
  • Concord Mills - 19 min walk
  • SEA LIFE Charlotte-Concord Aquarium - 29 min walk
  • Charlotte Motor Speedway - 38 min walk
  • Hendrick Motorsports Complex - 4 min drive
  • University of North Carolina at Charlotte - 7 min drive
  • UNC Charlotte Botanical Gardens - 9 min drive
  • Frank Liske Park - 20 min drive
  • Northlake Mall - 13 min drive
  • NoDa Brewing Company - 18 min drive
  • North Carolina Music Factory - 17 min drive

Getting around

  • Concord, NC (USA-Concord Regional) - 8 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive
  • Kannapolis Station - 16 min drive
  • Charlotte Station - 21 min drive

About this property

Comfort Suites Concord Mills

Just 2.6 mi (4.1 km) from the airport, Comfort Suites Concord Mills puts you just a 5-minute drive from Charlotte Motor Speedway and Concord Mills. You can get a workout in at the fitness center or take a dip in the indoor pool. Also, University of North Carolina at Charlotte and Northlake Mall are within a short drive. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms
  • Arranged over 5 floors


  • Check-in time from 3 PM - 2:00 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Taking the kids

  • Children stay free
  • Grocery/convenience store

What to do

  • Winery tours nearby

Working away

  • 24-hour business center
  • Meeting room


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby


  • ATM/banking
  • Garden
  • Fitness center
  • An indoor pool


  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave


  • Daily housekeeping
  • In-room safe

Fees & policies

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

Overall pleased
All in all pretty pleased with everything. It could use a little more work to set them selves from the other hotels around. Easy access to the mall, Walmart, and food. Clean and friendly staff. Breakfast was okay. Parking was filled with construction company vehicles. The lighting in the hallways could have been better. The light above our door and the air conditioner had noise to them. You can always be better but I was pleased after reading the reviews and taking a chance.
Karlton, 2-night trip
Verified guest review

6/10 Good

Michael, 2-night trip
Verified guest review

10/10 Exceptional

Adin, 1-night family trip
Verified guest review

4/10 Fair

Car was stolen
My experience at this hotel service wasn’t the best the next morning and I found my car had been stolen. The front desk clerk asked me if I was sure and come out to make sure I didn’t park somewhere else before a report could be made. They had cameras but they didn’t know how to “work” the cameras.
Billy, 1-night family trip
Verified guest review

6/10 Good

The room was outdated and dirty with all kinds of stains on the couches. Also the gentleman that was working the evening we arrived parked his private white Mercedes Benz SUV right in front of the door for many hours. Fortunately we didn’t need access but I’m sure there was some disabled person that would have liked to use that spot for convenience with checking in/out. Just figured a guest could use it more than the person working there.
Annie, 1-night family trip
Verified Travelocity guest review

8/10 Very good

Good value stay.
Good value for the price. Staff were very pleasant and accommodating. Breakfast was pretty good. Room was very clean and comfortable. I was disappointed the pool wasnt available during my stay as that was the main reason i stayed at this particular hotel. Overall it was a very good stay
4-night family trip
Verified guest review

10/10 Exceptional

Jerrell, 1-night trip
Verified guest review

6/10 Good

Needs a little refresh.
For the amount of money we paid for the room, it seemed lackluster a bit. The couch was uncomfortable, but we stayed. The staff was super sweet.
Tina, 2-night trip
Verified guest review

8/10 Very good

I was very satisfied….
Jeffrey, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gary, 2-night trip
Verified Expedia guest review