Hilton Tulum Riviera Maya All-Inclusive Resort

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

Primary image
On the beach, white sand, beach cabanas, sun loungers
8 outdoor pools, cabanas (surcharge), pool umbrellas
8 outdoor pools, cabanas (surcharge), pool umbrellas
View from room

Overview of Hilton Tulum Riviera Maya All-Inclusive Resort

Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
Beachfront property in Tulum with spa and restaurant

9.0/10 Superb

94 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
The price is CA $438
Price available on 09/10/2022
Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and 3 beach bars
  • 3 poolside bars
  • Full-service spa
  • 8 outdoor pools
  • Free children's club
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels
  • Children's pool
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Akumal Beach - 45 min walk
  • Half Moon Bay - 14 min drive
  • Dos Ojos Cenote - 31 min drive
  • Soliman Bay - 16 min drive
  • Xpu-ha Beach - 21 min drive
  • Tulum National Park - 15 min drive
  • Tulum Mayan Ruins - 35 min drive
  • Gran Cenote - 27 min drive
  • Playa Paraiso - 34 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 84 min drive
  • Cozumel Intl. Airport (CZM) - 28.5 miles/45.8 km

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

At Hilton Tulum Riviera Maya All-Inclusive Resort, you can spend time at the beach enjoying cabanas, beach umbrellas, and sun loungers, plus you'll be within a 10-minute drive of Akumal Beach. 8 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body treatments. Offering ocean views, Noriku serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 3 beach bars, a free kid's club, and a bar/lounge.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

This information is provided by our partners.

At a glance

Hotel size

  • 735 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:30 AM
  • 3 beach bars
  • 3 poolside bars
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Shopping

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 12 buildings/towers
  • Built in 2022
  • Safe-deposit box at front desk
  • 8 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Children's robes

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Shared accommodations
  • Mobile key entry
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Hilton Spa has 13 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Noriku - Overlooking the ocean, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Paulina Moran Steak house - Overlooking the ocean, this steakhouse specializes in regional cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Maxal - Overlooking the ocean, this family restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Italian Restaurant - Overlooking the ocean, this family restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Chiringuito Ceviche Grill - This beachfront seafood restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Guests can access their rooms with a mobile device.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Frequently asked questions

Overall score and ratings

9.0

Superb

9.8/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

This property is absolutely beautiful there is nothing negative to say about this place. Its relaxing the staff is amazing and the food is great. Did i mention that the staff is amazing. I love this place and i would return every year if i could.
Erica Lachle, 4-night romance trip
Verified CheapTickets guest review

8/10 Very good

They’re still not ready to open. Lunch options are bad. The buffet for lunch is not open so you’re stuck with couple of bad options for lunch.
fadi, 2-night family trip
Verified Expedia guest review

4/10 Fair

Suranga, 5-night trip
Verified Expedia guest review

10/10 Exceptional

FYI This is a brand new property, so it is still under a bit of construction and shops and certain amenities are not open. I thought I’d give a summary for those considering going there as it is so new. It takes about 1.5hours from airport, and is an easy trip. The property is very secure and gorgeous. They incorporated a lot of the natural surroundings into the spaces and decor, and it was eco-friendly in many ways. All drinks and food are included and it is at a very high quality level. Anytime you need food or drinks you can get it. There are a few upgrade options for meals and wines but very reasonable in price. You wouldn’t necessarily need to upgrade and still have a great experience. The staff and people are so kind and attentive. The space is spotless. We had an oceanfront King room and is was very spacious and well designed. There is a lot of pools and a private swimming bay. There was seaweed but it was cleared in the bay and being actively cleared away. Be sure to ask for all details clearly on the package tours if you decide to go to one. The resort is only 20 minutes from ruins, the city and sentotes. Be sure to bring lots of cash for tipping, they do not have an atm. They offer rapid Covid tests for only $13 USD on facility. Everything you could want for a nice getaway is there. We were incredibly surprised and delighted by our experience. We can not express enough how wonderful the staff at this location was.
Shanna, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent services and extremely nice staff
Doreen, 3-night family trip
Verified CheapTickets guest review

10/10 Exceptional

Excelente atención de todo el personal
Excelente atención de todo el personal, muy buena la comida y los bufetes variados, las instalaciones nuevas y todo muy bien, seguro regreso
JUAN, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel novo, equipe maravilhosa, super atenciosos e educados, comida excelente,
LUIS FREDERICO, 5-night family trip
Verified Hotels.com guest review