Save

Residence Inn by Marriott Playa del Carmen

3.5 star property
Suburban hotel with outdoor pool, near Centro Maya Shopping Center

Choose dates to view prices

Residence Inn by Marriott Playa del Carmen

Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Golf
In-room safe, laptop workspace, blackout drapes, soundproofing
Pool views
Reception

Overview of Residence Inn by Marriott Playa del Carmen

8.8

Fabulous

Property highlights

  • Restaurant
  • Bar
  • Free breakfast
  • Pool
  • Pet-friendly
  • Air conditioning
Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • 24-hour fitness center
  • Beach club nearby
  • Pool bar
  • 24-hour business center
  • Conference center
  • Meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area

Room options

View all photos for Studio, 1 King Bed, Non Smoking

View from room

Studio, 1 King Bed, Non Smoking

  • 41.06 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony, Golf View

Suite, 2 Bedrooms, Balcony, Golf View | Living area

Suite, 2 Bedrooms, Balcony, Golf View

  • 66.15 sq m
  • Golf view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Balcony, Garden View

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony, Garden View

  • 50.67 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Garden View

View from room

Studio, 1 King Bed with Sofa bed, Balcony, Garden View

  • 41.37 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Non Smoking

  • 50.37 sq m
  • Sleeps 4
  • 2 Queen Beds

About this area

What's nearby

  • In Playacar
  • Playa del Carmen Maritime Terminal - 37 min walk
  • Playa del Carmen Main Beach - 40 min walk
  • Xplor Theme Park - 42 min walk
  • Playacar Golf Club - 6 min drive
  • Central Square - 4 min drive
  • Mamitas Beach - 9 min drive
  • Quinta Avenida - 6 min drive
  • Xcaret Eco Theme Park - 10 min drive
  • Gran Coyote Golf - 8 min drive
  • Ferry to Cozumel - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive
  • Cozumel Intl. Airport (CZM) - 13 miles/20.9 km

Restaurants

  • Rosa Roja - 6 min drive
  • Starbucks - 9 min walk
  • Starbucks - 6 min drive
  • El Gaucho Steakhouse - 6 min drive
  • Steakhouse Riu Tequila - 6 min drive
Map

About this property

Residence Inn by Marriott Playa del Carmen

Residence Inn by Marriott Playa del Carmen features a rooftop terrace and puts you within a 10-minute drive of Quinta Avenida and Xplor Theme Park. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. There's an outdoor pool and a poolside bar, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the overall value.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 149 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Beach club nearby (surcharge)
  • Beach nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • An outdoor pool
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 49
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Grab bar in shower
  • Shower grab bar height (inches): 24
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Griddle
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Cleaning supplies

Special features

Dining

Rooftop - This poolside rooftop bar serves light fare only.

Fees & policies

Optional extras

  • Hosted evening meal costs USD 20

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 23 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Does Residence Inn by Marriott Playa del Carmen offer free cancellation for a full refund?
Yes, Residence Inn by Marriott Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Residence Inn by Marriott Playa del Carmen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Residence Inn by Marriott Playa del Carmen?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Residence Inn by Marriott Playa del Carmen?
Yes, cats and dogs are welcome. There's a charge of USD 23 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn by Marriott Playa del Carmen?
Yes, there's free self parking.
What are the check-in and check-out times at Residence Inn by Marriott Playa del Carmen?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Residence Inn by Marriott Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.
What is there to do at Residence Inn by Marriott Playa del Carmen and nearby?
Residence Inn by Marriott Playa del Carmen has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Residence Inn by Marriott Playa del Carmen?
Yes, Rooftop offers poolside dining.
Does Residence Inn by Marriott Playa del Carmen have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and a griddle.
What's the area around Residence Inn by Marriott Playa del Carmen like?
Residence Inn by Marriott Playa del Carmen is located on the Strip in Playacar, a short 19-minute walk from Playacar Golf Club and 10 minutes' walk from Centro Maya Shopping Center.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Love this place! Great location to drive anywhere as everything is close Very clean, big rooms and safe. Great place to stay!
Ginette Andrea, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

Eduardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic comfort and value!
The hotel staff, rooms and amenities are exceptional. All rooms are suites so there is a full kitchen and a nice living room area too. Bed was luxurious and the ac was just right. There's also a rooftop pool, which i didn't get to, but looked nice in the pics. This hotel is located on the main highway thru PDC just across the street from a shopping center with a City Club (similar to Costco), and a supermarket. Sam's Club is just a block away too. Parking is free via a small outdoor lot or in their underground garage. Breakfast was great with mole enchiladas, fresh fruit, eggs, toast, waffles, etc, and lots of juice and a coffee machine with cappuccino! Overall, an excellent value. It requires a short drive to get into the main part of town (5th Avenue), but the town is on a numbered grid and easy to navigate.
Cheryl, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Francisco j, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A good night stay
It was only 1 overnight It was super great. I will recommend it to all my family and friends
Marcial R., 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MARIA DEL PILAR, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ezequiel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ramiro, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 2-night trip
Verified Hotels.com guest review