8/10 Very good
25 Apr 2023
Nice, clean and quiet.
Very nice hotel. We didn’t have much interaction with staff (which is why the neutral rating) but all seemed fine. Was conveniently close to Starbucks, convenience stores and main shopping in Ginza but off the beaten path for quieter nights. The little bar outside that is easily overlooked was a lot of fun (def check it out - cozy atmosphere, Belgian beers, nice staff) . Room and hallways were clean. Only complaint (which is a personal thing) was the bags were pretty darn hard. But I have heard first hand that that’s normal in Japan. So we bought a Matress topper at Don Quixote and it saved the day (and nights). Don’t let that deter you from this hotel. A friend was with us at a different hotel (also nice) and same situation. When I talked to another guest about the firmness of the bed they said they loved it! (Shocking to me lol).
Overall was happy with this hotel.
Pasquale
Pasquale, 5-night family trip
Verified Hotels.com guest review