Hotel Palma Real

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Standard Room, 1 or 2 Beds | Down comforters, in-room safe, desk, laptop workspace
Junior Suite | Down comforters, in-room safe, desk, laptop workspace
Master Suite | Down comforters, in-room safe, desk, laptop workspace
Standard Room, 1 or 2 Beds | Down comforters, in-room safe, desk, laptop workspace

Overview of Hotel Palma Real

VIP Access

Hotel Palma Real

3.5 star property
3.5-star hotel with casino, near National Stadium of Costa Rica

8.0/10 Very good

958 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is CA $114
Price available on 10/15/2022
Map
200 Mts. Norte del ICE, Sabana Norte, San José, San Jose, 694-1005
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Rooftop terrace
  • 24-hour fitness center
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • Heart of San José
  • National Stadium of Costa Rica - 11 min walk
  • Sabana Park - 1 min drive
  • Multiplaza Mall Escazu - 12 min drive

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 14 min drive
  • Juan Santamaria Intl. Airport (SJO) - 25 min drive
  • San Jose Sabana Station - 20 min walk
  • San Jose Contraloria Station - 20 min walk
  • San Jose Cemetery Station - 29 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Palma Real

3.5-star hotel in a shopping district
Take advantage of free full breakfast, a casino, and a roundtrip airport shuttle at Hotel Palma Real. Hit the jackpot at this hotel with amenities such as 90 slot machines, bingo, and 7 casino gaming tables. The onsite restaurant, 1, features international cuisine and brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and a shopping mall on site.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk, an elevator, and a porter/bellhop
  • Luggage storage, a front desk safe, and wedding services
  • Guest reviews say great things about the breakfast
Room features
All guestrooms at Hotel Palma Real boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 68 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle from 4:00 AM to 6:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free

What to do

  • Bingo

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness center
  • Shopping mall on site
  • Casino
  • 7 casino gaming tables
  • 90 casino slot machines

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

1 - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per person

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Airport shuttle service for children costs USD 15

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Palma Real San Jose
Palma Real Hotel
Palma Real San Jose
Hotel Palma Real

Frequently asked questions

Does Hotel Palma Real offer free cancellation for a full refund?
Yes, Hotel Palma Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Palma Real?
As of 1 Oct 2022, prices found for a 1-night stay for 2 adults at Hotel Palma Real on 15 Oct 2022 start from CA $114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Palma Real?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Palma Real?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Palma Real?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Palma Real?
Yes, an airport shuttle is available from 4:00 AM to 6:00 PM on request. The charge is USD 15 per person.
What are the check-in and check-out times at Hotel Palma Real?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Palma Real?
Yes, the 538 square-foot casino features 90 slot machines and 7 gaming tables. Bingo is offered.
What is there to do at Hotel Palma Real and nearby?
Hotel Palma Real has a casino and a 24-hour fitness center.
Are there restaurants at or near Hotel Palma Real?
Yes, 1 offers international cuisine. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Park Cafe (6-min walk), El Marisco Vivo (12-min walk), and Las Mañanitas (12-min walk).
What's the area around Hotel Palma Real like?
Hotel Palma Real is in the heart of San José, a short 7-minute walk from Sabana Park and 11 minutes' walk from National Stadium of Costa Rica. Travelers say this hotel is in a good location.

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

7.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Galina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

william, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Personnel is always very attentive, excellent service
Carl, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our room was neat and clean. The staff was courteous and helpful. Complimentary breakfast included made to order omelets, pancakes and made to order egg dishes. We were very satisfied with the hotel, the location and the staff.
Janice, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I like everything about Palma Real, it is friendly and quiet. Rooms are clean and fresh.
Jack, 1-night family trip
Verified Expedia guest review

6/10 Good

Le faltaba heladera frigo bar a la habitación
Valentino, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Max, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I have stayed at Palma Real for many years now. I have gotten to know alot of the people there and enjoy seeing them when I come down, is an excellent place to stay for me.
Jack, 1-night family trip
Verified Expedia guest review