Eurostars Universal Lisboa

Photo gallery for Eurostars Universal Lisboa

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Hypo-allergenic bedding, minibar, desk, laptop workspace
Hypo-allergenic bedding, minibar, desk, laptop workspace
Hypo-allergenic bedding, minibar, desk, laptop workspace
Hypo-allergenic bedding, minibar, desk, laptop workspace

Overview of Eurostars Universal Lisboa

VIP Access
UNESCO Sustainable Travel Pledge

Eurostars Universal Lisboa

5.0 star property
Luxury hotel with 1 outdoor pools, connected to a rail/subway station, near Lisbon Casino

8.8/10 Fabulous

207 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
The price is CA $172
Price available on 08/25/2022
Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Spa services
  • Airport pick-up service
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Minibar
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Parque das Nacoes
  • Lisbon Oceanarium - 10 min walk
  • Castle of São Jorge - 22 min drive
  • Commerce Square - 20 min drive
  • Lisbon Cathedral - 22 min drive
  • Rossio Square - 24 min drive
  • Santa Justa Elevator - 26 min drive
  • Marquis of Pombal Square - 23 min drive
  • Jerónimos Monastery - 26 min drive
  • Belém Tower - 27 min drive
  • Costa da Caparica Beach - 34 min drive

Getting around

  • Humberto Delgado Airport (LIS) - 10 min drive
  • Cascais (CAT) - 36 min drive
  • Oriente Station - 4 min walk
  • Moscavide Station - 22 min walk
  • Braco de Prata Station - 29 min walk
  • Cabo Ruivo Station - 7 min walk
  • Olivais Station - 17 min walk
  • Moscavide Station (Red) - 20 min walk
  • Airport pick-up service

About this property

Eurostars Universal Lisboa

Eurostars Universal Lisboa is just 2.8 mi (4.4 km) from the airport and offers pick-up service (available 24 hours). Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a seasonal outdoor pool. The property is just a short walk to public transportation: Cabo Ruivo Station is 7 minutes away.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 189 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (EUR 20 per day)

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2021
  • An outdoor pool
  • Spa services

Accessibility

  • Elevator

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • Desk chair

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 for adults and EUR 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle. Maximum occupancy 2

Parking

  • Self parking costs EUR 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

2/10 Poor

Mildred, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

If youre in Lisbon, stay here
Absolute lovely hotel, staff are very nice and helpful..the hotel decor is top. I plan to visit Lisbon again and this is definitely where I will be staying. Location is great They’ve got a really nice rooftop with pool too My only issue is that they don’t have any vegitarian or non pork sausages for breakfast
Aubrey, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Eyal, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay!
Beautiful lobby, free glass of champagne upon check in. Room was very nice and the bed was extremely comfortable. Nice size bathroom and great shower.
Donna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oonagh, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jiri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lars, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ahmad, 2-night trip
Verified Hotels.com guest review

6/10 Good

Tolga, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vivian, 1-night trip
Verified Hotels.com guest review