NH Puebla Centro Histórico

Photo gallery for NH Puebla Centro Histórico

Primary image
Outdoor pool
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Overview of NH Puebla Centro Histórico

VIP Access

NH Puebla Centro Histórico

4.0 star property
4-star hotel in Puebla Historic Center with outdoor pool and restaurant

8.4/10 Very good

1,007 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Calle 5 Sur #105, Col. Centro, Puebla, PUE, 72000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Business center
  • 11 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Puebla Historic Center
  • Puebla Cathedral - 2 min drive
  • Zocalo Square - 2 min drive
  • Angelopolis Commercial Center - 15 min drive
  • Great Pyramid of Cholula - 26 min drive
  • Africam Safari - 42 min drive
  • Val´Quirico - 38 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 44 min drive
  • Puebla–Cholula Tourist Train Terminal - 19 min walk
  • Airport shuttle (surcharge)

About this property

NH Puebla Centro Histórico

NH Puebla Centro Histórico offers an airport shuttle (available 24 hours) for MXN 800 per vehicle roundtrip. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include an outdoor pool and a terrace. Fellow travelers say great things about the comfortable beds and central location.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 180 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 55 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 60 per day)
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Business center
  • 11 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Breakfast costs between MXN 297 and MXN 396 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 547.20 per pet, per day

Parking

  • Self parking costs MXN 60 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

Hotel NH Puebla
Nh Hotel Puebla
Nh Puebla Hotel Puebla
NH Puebla Centro Histórico Hotel
Nh Puebla Centro Historico
NH Puebla
NH Puebla Centro Histórico Hotel
NH Puebla Centro Histórico Puebla
NH Puebla Centro Histórico Hotel Puebla

Frequently asked questions

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Eleazar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

rodrigo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

4 Star Hotel??
Hotel is nice but I would say 3 star not 4. Not sure how these are determined. Gave us wrong type of room without fridge & safe so had to change. Supposed to have Superior (new style) but was not given this. Staff is very kind & helpful. Breakfast buffet is good. Nice selection of items except no maple syrup for the pancakes! Had to use maple honey but too thick so they were dry. Overall nice place. We did extend our stay twice!
Deborah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love the trip the stay the hotel staff
Rosalba, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was excellent the ubicación
Ricardo, 2-night family trip
Verified Expedia guest review

6/10 Good

Location, Yes. Everything else, No.
The location of the hotel is fantastic. I stayed there for 2 nights with my friend. We walked everywhere. The pictures look better than the place in person. The pool is tiny, room is dim, and the service at the front desk was not up to par.
Chantelle, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great location and nice staff. I wouldn’t rate this as a 4 star hotel though. More like a better 3 star one. The room has no coffee/tea machine. Only one glass and one bottle of water provided when there are 2 guests is not very thoughtful.
Shailendra, 1-night romance trip
Verified Expedia guest review

2/10 Poor

The ONLY Hotel in the world that THE PAYING GUESTS ARE TO PAY EXTRA for their Bottled Water (other places has at least one per person per day, Parking and the WORST DESPICABLE was that WE WERE TOLD that they WILL NOT MOVE the Guests to a NEW ROOM and EXPECTED the Paying Guests TO STAY IN A ROOM WITH NO WORKING TOILET!!! That’s BECAUSE, through no fault of the Paying Guests, THE WATER CISTERN JUST BROKE (not the toilet bowl). THEY EVEN HAVE THE NERVE TO ASK US TO PAY FOR IT!!! TOTALLY THE WORST PLACE I HAVE EVER BEEN AND WILL NOT EVER STAY AT AN NH HOTEL AGAIN!!! And REST ASSURED, ALL OUR FRIENDS AND FAMILY WILL KNOW ABOUT THE AWFULNESS OF THIS CHAIN OF HOTELS!!!!!
Desiree, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jaime, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Location is great and the staff was friendly and helpful. My only observation would be on the pool that lacked cleaning
Alba, 1-night romance trip
Verified Expedia guest review