Destination
Guests
All properties in London, England, United Kingdom

Park Plaza London Riverbank, London

4-star hotel with indoor pool, near St. Thomas' Hospital

  • Free WiFi
From
$195 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Pool
  • Pool
  • Hotel Bar
Hotel Bar. Image 1 of 147
1 / 147Hotel Bar
8.4.Very Good.
  • I like the modern design of the rooms. The bar/lounge area is very comfortable and…

    Dec. 5, 2019

  • I personally found the muted lighting to be oppressive and depressing - felt like you…

    Oct. 5, 2019

See all 1,727 reviews

Official standards

This property advises that it adheres to Safety Protocol (Radisson) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Quiet
Transportation options
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 645 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In London City Centre
  • St. Thomas' Hospital - 11 min walk
  • Houses of Parliament - 14 min walk
  • London Dungeon - 15 min walk
  • Westminster Abbey - 16 min walk
  • London Eye - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Double Room (Double)
  • Superior Twin Room (Twin)
  • Studio (Double Sofa Bed)
  • Family Studio, Kitchenette (King)
  • Executive Double Room
  • Executive Twin Room
  • Executive Double Room, River View
  • Suite, 1 Bedroom
  • Suite, River View
  • Suite, 1 Bedroom, Kitchenette, River View
  • Suite, 1 Bedroom, Kitchenette
  • Suite, 1 Bedroom, Balcony, River View (Kitchenette)
  • Suite, 1 Bedroom, Balcony, River View

Location

  • In London City Centre
  • St. Thomas' Hospital - 11 min walk
  • Houses of Parliament - 14 min walk

What’s around

Landmarks

  • In London City Centre
  • St. Thomas' Hospital - 11 min walk
  • Houses of Parliament - 14 min walk
  • London Dungeon - 15 min walk
  • Westminster Abbey - 16 min walk
  • London Eye - 16 min walk
  • Westminster Bridge - 16 min walk
  • Big Ben - 17 min walk
  • Churchill War Rooms - 21 min walk
  • The Strand - 24 min walk
  • Charing Cross - 25 min walk

Getting around

  • Heathrow Airport (LHR) - 46 min drive
  • London City Airport (LCY) - 41 min drive
  • Gatwick Airport (LGW) - 78 min drive
  • Luton Airport (LTN) - 48 min drive
  • Vauxhall Station - 8 min walk
  • London (QQW-Waterloo Train Station) - 21 min walk
  • London Waterloo Station - 21 min walk
  • Lambeth North Underground Station - 16 min walk
  • Kennington Underground Station - 16 min walk
  • Westminster Underground Station - 16 min walk

At a glance

Hotel size

  • This hotel has 645 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Steam room
  • Sauna
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2005
  • Elevator
  • ATM/banking
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Chino Latino - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Club Lounge - This restaurant serves breakfast only. Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Park Plaza London Riverbank Hotel
  • Park Plaza Riverbank London Hotel
  • London Park Plaza
  • Park Plaza London
  • Park Plaza London Riverbank Hotel
  • Park Plaza London Riverbank Hotel
  • Park Plaza London Riverbank London
  • Park Plaza London Riverbank Hotel London
  • Park Plaza Riverbank Hotel
  • Park Plaza Riverbank
  • Park Plaza Riverbank London Hotel London
  • Riverbank Park Plaza London
  • Park Plaza London Riverbank England
  • Park Plaza Riverbank London
  • Park Plaza Riverbank London Hotel London
  • Riverbank Park Plaza London

Optional extras

Buffet breakfast is offered for an extra charge of GBP 21.50 for adults and GBP 21.50 for children (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 6:30 AM to 8:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards. Cash is not accepted. 

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Park Plaza London Riverbank does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Park Plaza London Riverbank.
  • Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 8:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, Chino Latino offers international cuisine. Nearby restaurants include Zeitgeist (4-min walk), Pico Bar (6-min walk), and Royal Vauxhall Tavern (8-min walk).
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room.
8.4.Very Good.
  • 6.0.Good

    They gave me a handicapped accessible room (probably cause I booked through Expedia. Overhead shower didn’t work. Ironing board was useless. Fire alarm at 9 am on Sunday for a few minutes just to wake people up.

    Deano, 2 night business trip, Sep. 20, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The location of the property is excellent. Staff very helpful. Breakfast was great. Only one thing. The shower in our room has some black mould on the ceiling and top tiles. That’s the only complaint about this otherwise great hotel.

    1 night romance trip, Sep. 1, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Overall good stay and good location. Executive suite was good size. Nice to be on the river and not far from the London Eye, Parliament and Big Ben. Reception was very slow and no opportunity for early check in. Rooms were available only an hour after regular 2pm check in despite arriving at 9:00 am after an overnight flight.

    4 night family trip, Aug. 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, and a good mix of tourists, business travellers and families. Nice rooms and beds - inconvenient layout of bathroom sliding door. Super slow elevators. Otherwise, a very decent property.

    1 night trip with friends, Jul. 30, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    I really liked this hotel. It was clean and service was good. Its location is very good, walkable to alot of attractions. The only improvements, I can suggest, are to train the concierge to answer questions more fully. There also was about 8 fire alarms the first night right in row but this was a safety issue. No real fire and the rest of the week was fine the management sent out an apology the next morning.So I think it was probably the exception not the rule. Pool was nice. Restaurant needs more varity on the dinner menu.

    5 night family trip, Jul. 28, 2019

    Verified Expedia guest review

  • 6.0.Good

    Nice rooms but front desk service could be better

    Unfortunately had to evacuate one evening due to a fire alarm. Staff were not very helpful with identifying that we had to evacuate immediately, nor did they provide any continuous updates while we stood outside at midnight. Upon given the all clear, elevator to rooms was delayed on getting restarted. Rooms were very nice but we had zero view, even tough we requested it at booking 3 1/2 months ahead of stay. Breakfasts were outstanding.

    Greg, 3 night family trip, Jul. 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Stay was wonderful and the view from the room was unforgettable. The breakfast Buffet was great too. However having the fire alarm go off in the middle of the night was very unfortunate and the staff could not provide much information. Nothing was offered to us for this inconvenience. Nor was it acknowledged as we were checking out. I would have expected more as a premium guest.

    3 night family trip, Jul. 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We enjoyed the cleanliness of the rooms and there w

    3 night trip, Jul. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent, modern hotel. Large room for London. We very much enjoyed our stay.

    3 night romance trip, Jul. 24, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The room and location were great. Would have liked a breakfast included.

    4 night family trip, Jul. 21, 2019

    Verified Expedia guest review

See all 1,727 reviews