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Shinjuku New City Hotel, Tokyo

3 stars
4-31-1 Nishi-Shinjuku, Shinjuku-kuTokyoTokyo-to160-0023Japan, 866-299-2910
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Good3.8 / 5
Value
Best value for money
Service
Fantastic service
Location
Great location
Vibe
Vibe is not too good
441See all 441 Hotels.com reviews
From 433 reviewsTripAdvisor Traveller Rating

Shinjuku New City Hotel, Tokyo

Hotel Info: 866-266-9798

from $133 CAD
  • Superior Twin
  • Deluxe Twin
  • Standard Twin Room, Non Smoking
  • Superior Twin Room, Non Smoking
  • Semi Double Room - 16sqm 135cm bed width, Non Smoking
  • Double Room, Non Smoking
  • Park Front Deluxe Twin Room, Non Smoking
  • Semi Double Room - 16sqm 135cm bed width
  • Room
  • Test Room
  • Standard Twin

At a glance

Key facts

Hotel size

  • This hotel has 400 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Offsite

  • Free area shuttle

Also known as

  • New Shinjuku City Hotel
  • Shinjuku City Hotel
  • Shinjuku New City
  • Shinjuku New City Hotel
  • New City Hotel
  • Shinjuku New City Hotel Tokyo

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Optional extras

Self parking costs JPY 1500 per night

Buffet breakfast is offered for an extra charge of JPY 1365 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Working away
  • Conference space
  • Conference space size (feet) - 1496
  • Conference space size (meters) - 139
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1978
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch flat-screen TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Mermaid - This restaurant serves breakfast and lunch.

Shinjuku New City Hotel, Tokyo’s small print

Also known as

  • New Shinjuku City Hotel
  • Shinjuku City Hotel
  • Shinjuku New City
  • Shinjuku New City Hotel
  • New City Hotel
  • Shinjuku New City Hotel Tokyo

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Optional extras

Self parking costs JPY 1500 per night

Buffet breakfast is offered for an extra charge of JPY 1365 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 441 reviews

Shinjuku New City Hotel, Tokyo
Fair2.0 / 5
Too far from train station.
3 night romance trip
Shinjuku New City Hotel, Tokyo
Excellent4.0 / 5
Overall a great experience!
Shinjiku New City Hotel is very new and exceptionally clean. The Staff are extremely friendly and they offer you five free toiletry items a day such as: hair clips, face masks, foot gels and the like. Breakfast is included with your stay and is quite good for the value. You can choose from an assortment of pastries as well as hot items like eggs, soups and entree dishes (such as chicken with fried rice) and several drinks from their vending machines. The rooms like most rooms in Tokyo are small and the bed and pillows are quite uncomfortable, but the shower and toilets are great. I can't gush enough about how I love Japanese toilets!
1 night family trip
Shinjuku New City Hotel, Tokyo
Good3.0 / 5
Close to Metro, not the friendliest
Shinjuku New City Hotel is a decent hotel in a convenient location. The major issue is with the staff not speaking that much English. Hotel is rather old, but well-kept and room size is decent for Japan. I booked the hotel for two night even though I was staying in Tokyo for five, as I wanted to see how things would go at this hotel. When I asked for an extension on the second day, I was just told they were fully booked and no other assistance was offered.
4 night trip
Shinjuku New City Hotel, Tokyo
Fair2.0 / 5
Mediocre at best
The people the front desk DO NOT speak any English! I don't know how you work in travel customer service and not speak English. They were not able to answer even the most basic hotel-related questions so do not come to the hotel thinking "oh we'll just ask front desk." The lobby, rooms, and entire hotel look old and are not welcoming. I would not recommend staying here. Location is decent (not amazing).
4 night trip with friends
Shinjuku New City Hotel, Tokyo
Excellent4.0 / 5
A pretty good choice
The location is great. 10 minute walk to Shinjuku station, or 5 minutes by free hotel shuttle. The park out front is lovely and peaceful. The hotel itself is in no way fancy, but it's good enough for the price.
7 night trip

See all reviews

Shinjuku New City Hotel, Tokyo

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