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Porta Hotel Antigua

4.5 star property
Luxury hotel in Antigua Guatemala with spa and outdoor pool
VIP Access

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Porta Hotel Antigua

Photo gallery for Porta Hotel Antigua

Outdoor pool, pool umbrellas, sun loungers
Exterior
Junior Studio Suite
Breakfast, lunch, dinner served; pool views
Exterior

Overview of Porta Hotel Antigua

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
Map
8va Calle Poniente No1, Antigua Guatemala, Sacatepequez, 3001
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Room service
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 32 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 Queen Bed

View all photos for Deluxe Room (Executive annex across the street)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room (Executive annex across the street)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 Queen Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

About this area

What's nearby

  • Heart of Antigua Guatemala
  • Central Park - 1 min drive
  • Casa Santo Domingo Museum - 2 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 77 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Toko Baru - 4 min walk
  • La Luna de Miel Antigua - 12 min walk
  • Ganache - 6 min walk
  • Fridas - 10 min walk
  • Monoloco - 4 min walk
Map

About this property

Porta Hotel Antigua

A great choice for a stay in Antigua Guatemala, Porta Hotel Antigua features a free kids' club and offers an airport shuttle (available 24 hours) for USD 60 per room. Guests can visit the spa to indulge in massages, aromatherapy, or mani/pedis, and Los Moros serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 12:30 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered onsite self parking
  • Free offsite parking within 656 ft

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (3197 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1947
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Reusable tableware only

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Ceiba Porta Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Los Moros - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15–23 for adults, and USD 10–18 for children
  • Airport shuttle service is offered for an extra charge of USD 60 per room (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 20.0 per night
  • Airport shuttle for children between the ages of 7 and 11 costs USD 25 (one-way)

Pets

  • Pets are allowed for an extra charge of USD 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Antigua
Hotel Porta
Hotel Porta Antigua
Porta Antigua
Porta Antigua Hotel
Porta Hotel
Porta Hotel Antigua
Porta Hotel Antigua Antigua Guatemala
Porta Antigua Antigua Guatemala
Porta Hotel Antigua Hotel
Porta Hotel Antigua Antigua Guatemala
Porta Hotel Antigua Hotel Antigua Guatemala

Frequently asked questions

Does Porta Hotel Antigua offer free cancellation for a full refund?
Yes, Porta Hotel Antigua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Porta Hotel Antigua?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Porta Hotel Antigua?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Porta Hotel Antigua?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 25 per pet, per day. Food and water bowls are available.
Is parking offered on site at Porta Hotel Antigua?
Yes, there's free self parking.
Is airport shuttle service offered by Porta Hotel Antigua?
Yes, an airport shuttle is available. The charge is USD 60 per room one-way.
What are the check-in and check-out times at Porta Hotel Antigua?
You can check in from 3:00 PM - 12:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Porta Hotel Antigua and nearby?
Have fun with nearby activities such as mountain biking and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Porta Hotel Antigua also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Porta Hotel Antigua?
Yes, Los Moros offers garden views.
What's the area around Porta Hotel Antigua like?
Porta Hotel Antigua is in the heart of Antigua Guatemala, a short 5-minute walk from Antigua Guatemala Cathedral and 5 minutes' walk from Central Park.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Rafael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karin, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Eunha, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful hotel, but a reservation issue
The hotel is beautiful with immaculate gardens and impressive views of the Volcán de Agua. It is well located only a few blocks from the central plaza and cathedral. Service is excellent. But there was a problem with our reservation. We reserved a "deluxe room with a garden view" but received a dark room (#102) with a view of some flowers but no garden. Besides the room required climbing a flight of stairs that was not mentioned when we made the reservation. Upon complaining, the hotel changed us to a much better "premium" room with a garden room, but we had to pay an additional fee for one of our three nights.
Charles, 3-night trip
Verified Hotels.com guest review

6/10 Good

Too crowded, very noisy.
Maria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Love it
keni, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed the location and staff.
Stacy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Vanessa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I liked the room space and cleanliness. I loved Antiqua. Her service was superior. When there was a language barrier, she was persistent. She made sure she completed the task and provided the requested service. Please promote her. It would benefit the business. Other service providers would abandon desired requests when there was a language barrier. Antiqua is manager and/or supervisor worthy. Her maturity makes her high level of hospitality and services a quality that Porta hotel should embody. Antiqua is EXCELLENT!
Rochelle, 4-night trip
Verified Expedia guest review

6/10 Good

Instead of a queen bed which I requested, we got 2 double beds. The rest wasn’t very pleasant as a double bed is very small for a couple.
Redi, 1-night romance trip
Verified Orbitz guest review