Porta Hotel Antigua

Photo gallery for Porta Hotel Antigua

Primary image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Porta Hotel Antigua

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UNESCO Sustainable Travel Pledge

Porta Hotel Antigua

4.5 star property
Luxury hotel in Antigua Guatemala with spa and outdoor pool

9.2/10 Superb

634 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
8va Calle Poniente No1, Antigua Guatemala, Sacatepequez, 3001
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Antigua Guatemala
  • Antigua Guatemala Cathedral - 4 min drive
  • Central Park - 4 min drive
  • Santa Catalina Arch - 4 min drive
  • Acatenango - 70 min drive
  • Universidad del San Carlos de Guatemala - 70 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 76 min drive
  • Airport shuttle (surcharge)

About this property

Porta Hotel Antigua

A great choice for a stay in Antigua Guatemala, Porta Hotel Antigua features a free kids' club and offers an airport shuttle (available 24 hours) for GTQ 400 per room. Guests can visit the spa to indulge in massages, aromatherapy, or mani/pedis, and Los Moros serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. The breakfast and location get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 12:30 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 22 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (3197 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1947
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 26-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Ceiba Porta Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Los Moros - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Breakfast costs between GTQ 144 and GTQ 190 for adults, and GTQ 80 and GTQ 120 for children (approximately)
  • Airport shuttle service is offered for an extra charge of GTQ 400 per room (one way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge of GTQ 400 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for GTQ 200.0 per night
  • Airport shuttle for children between the ages of 7 and 11 costs GTQ 120 (one-way)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GTQ 200 per pet, per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Antigua
Hotel Porta
Hotel Porta Antigua
Porta Antigua
Porta Antigua Hotel
Porta Hotel
Porta Hotel Antigua
Porta Hotel Antigua Antigua Guatemala
Porta Antigua Antigua Guatemala
Porta Hotel Antigua Hotel
Porta Hotel Antigua Antigua Guatemala
Porta Hotel Antigua Hotel Antigua Guatemala

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Nidia, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Great hotel in Antigua. Close to most everything because Antigua is so walkable. Loved our stay and would 100% choose to stay here again.
Erik, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place, great location, great value…we would definitely stay here again.
Bob, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay was very good to excellent! The room was very clean and comfort table with only street noise a negative. The staff was very cordial and helpful. The grounds were extremely well kept and visually stunning. We enjoyed our stay at the hotel very much. Thanks to all!
James, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eduardo Efren, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel and service
Mario G, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

The pool and spa were pretty but I was not happy with check in and the toilet leaked. We notified staff and they claimed they fixed it but it continued to leak.
Ashli, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel
Joan Bernadette, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel with excellent, helpful and knowledgeable staff. The spa was great, massage amazing. Food is also very good. Probably best if you speak at least some Spanish. We are spanish-speakers so no problem. Friends with limited spanish also loved it. The attention paid to cleanliness and room service blows away comparably priced hotels in the US. Only real problem was the insane music choice played over and over - slow jazz renditions of famous songs and ballads from pop to Sinatra - songs that are great, so why not just play the originals? They even hired a good keyboardist to come play over recordings of the same. As a musician and music lover, this was painful. What a shame for a country with wonderful musical traditions.
Frederic Astruc, 7-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Rodolfo, 1-night trip
Verified Expedia guest review