Coco Palm

Photo gallery for Coco Palm

Primary image
Beach nearby, white sand
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Coco Palm

Coco Palm

3.5 star property
Family-friendly hotel in Gros Islet with 2 restaurants and outdoor pool

8.4/10 Very good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is CA $185
Price available on 09/01/2022
Map
Rodney Bay Village, Gros Islet
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Room service
  • Spa services
  • Business center
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
For families
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

Getting around

  • George F. L. Charles Airport (SLU) - 20 min drive
  • Hewanorra Intl. Airport (UVF) - 93 min drive

About this property

Coco Palm

3.5-star family-friendly hotel, rejuvenated in 2019
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Coco Palm. Treat yourself to spa services, such as a facial, a massage, or a body scrub. Enjoy a meal at the two onsite restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises, a porter/bellhop, and multilingual staff
  • Wedding services, a front desk safe, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Coco Palm offer perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Mini fridges and irons/ironing boards
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

All-inclusive

All-inclusive room rates at Coco Palm are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

Buffet and à la carte meals and snacks included
Room service during certain hours

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:30 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - midnight
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages

  • English

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Coco Palm are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

Buffet and à la carte meals and snacks included
Room service during certain hours

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and manicures and pedicures.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 0.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • Christmas Day (25 December) Gala Dinner per adult: USD 50
  • Christmas Day (25 December) Gala Dinner per child: USD 25 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 50
  • New Year's Eve (31 December) Gala Dinner per child: USD 25 (from 3 to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: USD 36
  • Valentine's Day (14 February) Gala Dinner per child: USD 18 (from 3 to 12 years old)

Optional extras

  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from September 1 2022 to October 2 2022 (dates subject to change):
  • One of the swimming pools

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Coco Palm Resort St. Lucia/Gros Islet
Coco Palm Gros Islet
Coco Palm Hotel
Coco Palm Hotel Gros Islet
Palm Coco
Coco Palm St Lucia
Hotel Coco Palm
Coco Palm Hotel
Coco Palm Gros Islet
Coco Palm Hotel Gros Islet

Frequently asked questions

Does Coco Palm offer free cancellation for a full refund?
Yes, Coco Palm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Coco Palm?
As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at Coco Palm on 1 Sep 2022 start from CA $185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Coco Palm?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Coco Palm?
Yes, there's an outdoor pool. The swimming pool will be unavailable from September 1 2022 to October 2 2022 (dates subject to change).
Are pets allowed at Coco Palm?
Sorry, pets aren't allowed.
Is parking offered on site at Coco Palm?
Yes, there's free self parking.
What are the check-in and check-out times at Coco Palm?
You can check in from 2:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out is available.
What is there to do at Coco Palm and nearby?
Have fun with activities like hiking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. Coco Palm also has a garden.
Are there restaurants at or near Coco Palm?
Yes, there are 2 onsite restaurants. Nearby restaurants include Wingz &Tingz (4-min walk), Pizza! Pizza! (5-min walk), and Keebees (5-min walk).
What's the area around Coco Palm like?
Coco Palm is located near Reduit Beach, just a short 12-minute walk from Splash Island Water Park Saint Lucia and 4 minutes' walk from Wingz &Tingz. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Stay here!!!
Amazing experience and food is phenomenal! Everyone was friendly and helpful. Room was comfortable and clean. Location is perfect! It is walkable to shops as well as beach.Beach is literally across the street and a 5min walk. The onlyyyyyy thing I could say that’s a mini con is that the pool is a green color and it may throw you off a bit if you’re used to blue pool water.But again the music and vibes are 100!
Comela, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Better options elsewhere.
Pros: People are friendly, grounds are nice, breakfast is good. Cons: Tons of mosquitos, dogs barking at all time of the night, and the pool likes like you might see a dead body. We mentioned the pool to them, and they said that they were going for a 'lagoon' look, but that someone else complained. Also, we stayed at the Harbor Club and that is much better than Coco Palm--and is generally cheaper. The front desk says the Harbor Club is better because it is newer, but wouldn't you try being more competitive with price?
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

the hotel was very nice, the rooms were in good condition clean towels daily. the staff were all helpful and friendly - special mention to Carleen on conceirge who was really helpful in booking trips and Kevin on the bar who always had a big smile and was very chatty and friendly only negative was noisy dogs in the surrounding area early in the morning
16-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great spot to stay, would recommend a visit. Rooms were a good size, comfortable and well equipped. Staff were superb - always friendly, warm and welcoming. Great little restaurant, with a good variety of well prepared options.
Jonathan, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff service and treatment is really outstanding! The restaurant / bar manager Garnette is super attentive and keeps checking in guests. We really live that. Elisha from house keeping was amazing, friendly and super helpful. Eltsha was our waitress during breakfast and truly forgot the name of our waitress during dinner but she was so on it and made sure we were taken care of at all times. The food was amazing! Great selection during dinner but all dishes well put together, big portions and super tasty. If mosquitoes come in the room, just ask front desk and they will come take care of that while you step out. The only thing we noticed is that the pool can be cleaner. Just a short walk from the beach, mall, supermarket, restaurants and shops. But overall we loved our stay here, would recommend and will come back for sure!!! Thank you!!
Marilin, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great staff, rooms and close to the beach
Really lovely hotel with super friendly and hard working staff. Room was spacious, carribean decor and housekeeping attended daily. Wifi solid and available throughout entire property. The pool is massive and great for a proper swim with plenty of sunbeds. Breakfast is a decent buffet with egg station - full selection of the usual - cereals, fruit, cakes, and hot cooked items including local specialities. I didn’t go all inclusive as there is only one restaurant on site and many options nearby although it is not cheap to eat out (average £25-£30 for a main course) although you can grab snacks and pizza for much less. The hotel is not on the beach but it is less than five minutes away. The closest entrance the local end of the bay with families and St Lucians visiting, giving a fun vibe, especially at weekends. Sunbeds can be negotiated for about £3 (more at the other end of the bay) Water is crystal clear, sand no rocks. As you walk along the bay you walk past hotels and a few beach bars which is a nice vibe and allows you to enjoy a sundowner cocktail with stunning views. Overall, Coco Palm is a great mid range option. It is not a luxury resort nor does it pretend to be one but the team make it a welcoming and enjoyable place to stay. The only downside is how loud the local bars play their karaoke. This is not the hotel’s fault and fine if you’re the one singing Celine Dion but it can be noisy. For the price I paid I was impressed and would happily return.
View from room
Room only had a juliet balcony but it was pleasant to sit at night or to escape the mid day sun
Robert, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly Staff, excellent service
Maurice, 3-night romance trip
Verified Expedia guest review

4/10 Fair

We were told we could order food at the bar, we arrived around 3;30, changed clothes, went to bar, no food til 7:00 we were told. The bar down the hill, full, playing very loud rap music which continued til late. Most places closed as it was Sunday. We could hear it in our room, also dogs fighting. Didnt go in the pool, not as pictured, it was murky, couldn't see the bottom. Won't be back.
Ronald, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing Location
Amazing hotel with the most helpful and friendly staff. Great location in Rodney Bay. Clean, comfortable and good size rooms. A big plus was that the family room comes with two bathrooms.
mirka, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The location was convenient
Kimberly, 2-night business trip
Verified Expedia guest review