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1 room, 2 adults

W Mexico City, Mexico City

4.5-star4.5 stars
Campos Eliseos 252 Chapultepec, Mexico City, CDMX, 11560, Mexico

Luxury hotel with spa, near Chapultepec Park
  • Collect nightsYou can collect™ Rewards nights here
Great location
Bar and Beverages
Bar is awesome
Great room
Delicious food
384See all 384 reviews
From 1,163 reviews

TripAdvisor Traveller Rating

W Mexico City, Mexico City

from $234 CAD
  • Wonderful Room, 1 King Bed, City View
  • Wonderful Room, 2 Queen Beds, City View
  • Spectacular Room, Room, 2 Queen Beds, City View
  • Spectacular Room, 1 King Bed, City View
  • Fabulous Room, Room, 1 King Bed, City View
  • Fabulous Room, Room, 2 Queen Beds, City View
  • Cool Corner Room, Suite, 1 Bedroom, City View, Corner
  • Fantastic Room, Suite, 1 Bedroom, City View, Corner
  • Marvelous Room, Suite, 1 Bedroom

What’s around W Mexico City, Mexico City


  • In Polanco
  • Chapultepec Park - 6 min walk
  • Auditorio Nacional - 8 min walk
  • Museo Nacional de Antropologia - 30 min walk
  • Paseo de la Reforma - 35 min walk
  • The Angel of Independence Monument - 45 min walk
  • Avenida Presidente Masaryk - 4 min walk
  • Antara Polanco - 23 min walk

Getting around

  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 26 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 54 min drive
  • Mexico City Buenavista Station - 19 min drive
  • Mexico City Fortuna Station - 27 min drive
  • Tlalnepantla de Baz Station - 29 min drive
  • Polanco Station - 12 min walk
  • Auditorio Station - 22 min walk
  • San Joaquin Station - 28 min walk
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)

About W Mexico City, Mexico City

Designer hotel with a spa in the Mexican capital

In vibrant Polanco

W Mexico City lies in the trendy Polanco neighborhood only 18 km from Mexico City International Airport and 65 km from Toluca Airport. The main train station, Buenavista, 7 km away, provides access to Metro Line and Metro Bus services.

Chic area, museums

Located right off Paseo de la Reforma, the hotel gives you immediate access to chic shops, galleries, and nightlife. It's also well placed for many of the city's main sights, such as the Archeological Museum, a 10-minute ride away, and the Museum of Modern Art.

Dancing and pampering

The cozy living room doubles as a buzzing nightclub, and you can relax in hot tubs in AWAY® Spa or work out in the fitness center.

In-room indulgence

Rooms offer a mix of vivid design and cutting-edge technology, and you can tuck into the Munchie Box. Comfy W signature beds feature feather mattresses and down pillows, while entertainment is on hand with a 32-inch plasma TV and WiFi.

At a glance

Key facts

Hotel size

  • This hotel has 237 rooms
  • This hotel is arranged over 25 floors


  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 20 kg)


  • WiFi in public areas *



  • Airport shuttle (available 24 hours) *


  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Bar/lounge
  • 24-hour room service
Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 9
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2003
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Living Room Bar - This cocktail bar specializes in Mexican cuisine. Open daily.

W Mexico City, Mexico City’s small print

Also known as

  • Hotel W Mexico City
  • W Hotel Mexico City
  • W Mexico City
  • w Hotels Mexico City
  • w Mexico City Hotel Mexico City
  • Hotel W Mexico City


For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: MXN 1250 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Valet parking costs MXN 90 per night

Breakfast costs between MXN 282 and MXN 700 per person (approximately)

Pets are allowed for an extra charge of MXN 300 per pet, per day, plus a one-time cleaning fee of MXN 1350

Airport shuttle service is offered for an extra charge of MXN 1340 per vehicle (one-way)

WiFi is available in public areas for MXN 190 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 384 reviews

W Mexico City, Mexico City
Top notch service - WInsder extremely valuable
Great hotel, location and service. I've been to Mexico City 4 times and this was definitely the best stay. Location was great, beautiful neighbourhood, but what really set it apart was the service and especially the help from the W insider. Tania was able to respond to all my questions before I arrived about making bookings and reservations, following up promptly and providing me with feedback and suggestions. a few top restaurants I was not able to get into when I called myself, Tania sent me a confirmation booking within an hour of asking her. I was really impressed and the service made my trip because I was able to go to all the spots I wanted! Definitely will be back and recommend the hotel!
Mischa, ca3 night business trip
W Mexico City, Mexico City
Very Good8.0
Lively, modern hotel with a great bar/restaurant!
We really like this hotel. The view was very cool from the bathroom! The decor is modern and the staff is very kind. I love Jose Andres restaurants so I was excited to try J by Jose in the hotel. Great cocktails and food after a busy day touring the city. Also, the breakfast was fresh and included a ton of delicious fruits!
A Traveler, us3 night romance trip
W Mexico City, Mexico City
A Traveler, mx2 night business trip
W Mexico City, Mexico City
Very Good8.0
Great location at a high cost
Great location in the best zone of Mexico City, amazing service but expensive
Armando, us2 night family trip
W Mexico City, Mexico City
Very Good8.0
Place on pics looks bigger than it is. Rooms are small, staff are super nice. They dont have room service.
David, mx3 night romance trip

See all reviews

W Mexico City, Mexico City

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