W Mexico City

Photo gallery for W Mexico City

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Indoor pool
Extreme WOW Suite, Penthouse, 1 King Bed, Panoramic City View | Premium bedding, pillowtop beds, minibar, in-room safe
Extreme WOW Suite, Penthouse, 1 King Bed, Panoramic City View | Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of W Mexico City

W Mexico City

5.0 star property
Luxury hotel with spa, near Paseo de la Reforma

8.6/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
  • Bar
The price is CA $352
Price available on 10/01/2022
Campos Eliseos 252, Chapultepec, Mexico City, 11560
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
  • 24-hour room service
  • Business center
  • 9 meeting rooms
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Polanco
  • Paseo de la Reforma - 2 min walk
  • Chapultepec Park - 2 min walk
  • Auditorio Nacional - 5 min walk
  • The Angel of Independence Monument - 39 min walk
  • Parque Zoologico de Chapultepec - 7 min drive
  • Museo Nacional de Antropologia - 8 min drive
  • Museo Soumaya - 12 min drive
  • U.S. Embassy - 17 min drive
  • Monument to the Revolution - 19 min drive
  • Alameda Central - 22 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 39 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 65 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 70 min drive
  • Mexico City Buenavista Station - 8 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • Auditorio Station - 8 min walk
  • Polanco Station - 12 min walk
  • San Joaquin Station - 26 min walk

About this property

W Mexico City

5-star luxury hotel near Paseo de la Reforma
Consider a stay at W Mexico City and take advantage of a terrace, dry cleaning/laundry services, and a bar. Indulge in a body scrub, a facial, and a massage at the onsite spa. Enjoy Mexican cuisine and more at the two onsite restaurants. In addition to a health club and a business center, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge), and 9 meeting rooms
  • A 24-hour front desk, multilingual staff, and wedding services
  • Concierge services, massage treatment rooms, and a porter/bellhop
  • Guest reviews give top marks for the location
Room features
All 237 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Guests reviews speak well of the spacious rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with designer toiletries and hair dryers
  • 30-inch TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 237 rooms
  • Arranged over 25 floors


  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs and cats only, 1 per room, up to 44 lbs)*


  • Free WiFi in public areas


  • Onsite valet parking (MXN 90 per night)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free

Working away

  • Business center
  • 9 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance


  • English
  • Spanish

Room amenities

Be entertained

  • 30-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.


Living Room Bar - This cocktail bar specializes in Mexican cuisine.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 520 for adults and MXN 260 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)


  • Pets are allowed for an extra charge of MXN 550 per pet, per stay, plus a one-time cleaning fee of MXN 1350


  • Valet parking costs MXN 90 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in is available.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Mexico City W
W Hotel Mexico City
W Mexico City
w Hotels Mexico City
w Mexico City Hotel Mexico City
Hotel W Mexico City
W Mexico City Hotel
W Mexico City Mexico City
W Mexico City Hotel Mexico City

Frequently asked questions

Does W Mexico City offer free cancellation for a full refund?
Yes, W Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at W Mexico City?
As of 26 Sept 2022, prices found for a 1-night stay for 2 adults at W Mexico City on 1 Oct 2022 start from CA $352, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at W Mexico City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at W Mexico City?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 44 lbs per pet. There's a charge of MXN 550 per pet, per stay.
Is parking offered on site at W Mexico City?
Yes. Valet parking costs MXN 90 per night.
What are the check-in and check-out times at W Mexico City?
You can check in from 3 PM - midnight. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Contactless check-in is available.
What is there to do at W Mexico City and nearby?
W Mexico City has a spa and a steam room.
Are there restaurants at or near W Mexico City?
Yes, there are 2 onsite restaurants, featuring Mexican cuisine. Nearby restaurants include Biscottino (3-min walk), Cebichería Agua & Sal (4-min walk), and La Loggia (4-min walk).
What's the area around W Mexico City like?
W Mexico City is a short 8-minute walk from Auditorio Station and 2 minutes' walk from Chapultepec Park. Travelers say the area is walkable and good for shopping.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Amazing experience from beginning to end.
Jacques, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We had an absolutely amazing time at the W.
We had an absolutely amazing time at the W. Everybody was so kind and accommodating. It was near all the restaurants, Starbucks and a beautiful park. I definitely recommend this place to anyone visiting Mexico City
Lynda, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great place in CDMX to stay. Very easy to move around, great restaurant options.
Jorge, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Best place to stay
It was an amazing view! Very welcoming and I loved that anything I needed they made it happen quickly. I will definitely stay there again next time I go to CDMX.
Amy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and service
Bogdan, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Gerard, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Repeat customer! Fantastic stay! VERY pet friendly. Highly recommend!
Jessica, 3-night romance trip
Verified Expedia guest review

6/10 Good

Great location, great design in public areas, drag show was fun, nice bathroom Staff in the bars were pretty clueless and on 2 occasions tried to charge us for a more expensive product than we ordered. The design of the furniture in our bedroom was dated.
Robert, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cristhian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Walter, 3-night trip with friends
Verified Hotels.com guest review