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All properties in Porto Alegre, Rio Grande do Sul (state), Brazil
1 room, 2 adults

Sheraton Porto Alegre Hotel, Porto Alegre

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Elevator
  • Free WiFi
  • Indoor pool
Rua Olavo Barreto Viana 18, Moinhos De Vento, Porto Alegre, RS, 90570-070, Brazil

4-star Porto Alegre hotel with indoor pool, connected to a shopping center
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Elevator
    • Free WiFi
    • Indoor pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book. 

  • It was my second time at this hotel and the service was still great. I needed some…Aug. 18, 2018
  • It's the typical Sheraton. It is very good and the service is very good too. You have…Mar. 23, 2018

Sheraton Porto Alegre Hotel, Porto Alegre

from $92 CAD
  • Superior Room, 1 King Bed, Non Smoking
  • Twin Room, Superior Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking

What’s around Sheraton Porto Alegre Hotel, Porto Alegre

Landmarks

  • In Moinhos de Vento
  • Walk of Fame - 1 min walk
  • Moinhos Shopping Center - 1 min walk
  • Moinhos de Vento Park - 2 min walk
  • Hydraulic Windmills Historic Building - 9 min walk
  • Moinhos de Vento Hospital - 12 min walk
  • NT Institute of Cinema and Culture - 16 min walk
  • Sports Museum - 19 min walk

Getting around

  • Salgado Filho Intl. Airport (POA) - 18 min drive
  • Rodoviaria de Porto Alegre Station - 28 min walk
  • Sao Pedro Station - 29 min walk

At a glance

Key facts

Hotel size

  • This hotel has 170 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only, restrictions apply*

  • 1 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms*

Transportation

Parking

  • Onsite valet parking (BRL 85.00 per night)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Steam room
  • Sauna
  • Golfing nearby
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • In-room safe

Sheraton Porto Alegre Hotel, Porto Alegre’s small print

Also known as

  • Hotel Porto Alegre
  • Sheraton Porto Alegre Hotel
  • Sheraton Porto Alegre Hotel Brazil
  • Sheraton Porto Alegre
  • Sheraton Porto Alegre Hotel Hotel
  • Sheraton Porto Alegre Hotel Porto Alegre
  • Sheraton Porto Alegre Hotel Hotel Porto Alegre
  • Hotel Porto Alegre Sheraton
  • Hotel Sheraton Porto Alegre
  • Porto Alegre Hotel
  • Porto Alegre Hotel Sheraton
  • Porto Alegre Sheraton
  • Porto Alegre Sheraton Hotel
  • Sheraton Hotel Porto Alegre
  • Sheraton Porto Alegre

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Tourism fee: BRL 3.85 per accommodation, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-in between noon and midnight can be arranged for an extra charge (amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs BRL 85.00 per night

Rollaway beds are available for BRL 126.5 per night

Buffet breakfast is offered for an extra charge of BRL 74.8 per person (approximately)

Pets are allowed for an extra charge of BRL 300 per pet, per week

WiFi is available in guestrooms for BRL 32 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for BRL 32 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Porto Alegre Hotel, Porto Alegre

  • Does Sheraton Porto Alegre Hotel offer free cancellation for a full refund?
    Yes, Sheraton Porto Alegre Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Porto Alegre Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Porto Alegre Hotel?
    Yes. Valet parking costs BRL 85.00 per night.
  • Is there a pool at Sheraton Porto Alegre Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Sheraton Porto Alegre Hotel?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of BRL 300 per pet, per week.
  • What are the check-in and check-out times at Sheraton Porto Alegre Hotel?
    You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in is available.
  • Are there restaurants at or near Sheraton Porto Alegre Hotel?
    Yes, there's an onsite restaurant. The dining venue will be unavailable from November 30 2020 to February 28 2021 (dates subject to change). Nearby restaurants include Press Bar Restaurante (4-min walk), Urban Farmcy (4-min walk), and Temakeria Japesca Moinhos (4-min walk).
  • What is there to do at Sheraton Porto Alegre Hotel and nearby?
    Sheraton Porto Alegre Hotel has an indoor pool and a sauna, as well as a steam room.

Recent reviews

Fabulous 8.8 From 165 reviews

Fair 4.0
Extremely Dissapoiting
Terrible experience. The food was bad, the internet wasn’t working properly, the breakfast service was bad. Overall the experience was super disappointing
Raphael, us1 night trip
Fair 4.0
Staff were very nice... Hotel charging me for an extra night to leave after day 5 and not day 8, when I gave 2 nights notice ( ie day 3 ).. To get home because of Coronavirus...
Gary, gb8 night business trip
Very Good 8.0
The hotel is located at the heart of a very pleasat area of the city, next to a small but upscale shopping center and close to cafes and restaurants
Jose, us10 night family trip
Exceptional 10.0
Excellent stay,
Excellent stay. Stable and fast internet, great breakfast, etc. One little problem is that it always take some time to retrieve our car.
Delbert, au2 night business trip
Very Good 8.0
Sheraton Porto Alegre
Great location near plenty of restaurants in a walk-able part of town. Clean and comfortable building with a good breakfast. Professional staff.
us2 night business trip
Exceptional 10.0
A Nice Place, But...
Generally, a welcome stay again at the Sheraton Porto Alegre. The staff is warm and generous with their time as always, and the rooms are comfortable. However, on this return visit, I could not help notice two issues. First, the construction noise in the hotel from 9am to 6pm was extremely loud. I couldn't work from my room or make calls as a result. Second, my bathroom suffered from a small colony of ants coming up from the pipes (I think, anyway. Some kind of pest) around the bathroom sink. Call the exterminator, guys.
David, us3 night business trip
Good 6.0
Sheraton - Porto Alegre
There was black mold growing on the top of the glass shower doors about 2cm wide across the entire length of the doors. The bed mattress seemed to have a down feather topper which sounded like crunching newspaper when you moved and the feather pillows were very scratchy. You could feel the spine of the feathers with many lumps, making the pillows not very comfortable to sleep on. Other than this the hotel staff were very nice and the room seemed to be clean overall.
Christina, us2 night business trip
Very Good 8.0
Location is good to walk
Very convenient location to walk to dinner and mall
Juliana, us1 night business trip
Exceptional 10.0
Very friendly and helpful staff. Room was very comfortable and clean. Very accommodating with early check-in and late check-out.
Lee, us3 night business trip
Very Good 8.0
the overall experience was great. cant wait to go back again
us1 night trip

Sheraton Porto Alegre Hotel, Porto Alegre