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1 room, 2 adults

Napa Mermaid Hotel & Suites, Ayia Napa

4-star4 stars
45 Kryou Nerou, Ayia Napa, 05344, Cyprus

Suburban hotel with 2 bars/lounges, near Glyki Nero Beach
  • Free WiFi
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Restrictions related to your trip

Cyprus may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

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This property is closed from December 1 2020 to March 5 2021 (dates subject to change).
Guests rated location
Based on 79 verified reviews from guests who stayed at this property
Quiet
33 positive mentions33 guests said the location is quiet
Safe
32 positive mentions32 guests said the location feels safe
Walkable
31 positive mentions31 guests said the location is easily walkable
Easy parking
21 positive mentions21 guests said they found parking easy
Convenient
18 positive mentions18 guests said the location is convenient

Popular amenities

  • Parking available
  • Parking available
  • Pool
  • Pool
  • Free WiFi
  • Free WiFi
  • Airport transfer
  • Airport transfer
  • Gym
  • Gym
  • Air Conditioning
  • Air Conditioning

Main amenities

  • 150 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Health club
  • Beach towels
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Free WiFi

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Furnished balcony
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In a regional park
  • Ayia Napa Monastery - 14 min walk
  • Glyki Nero Beach - 3 min walk
  • Ayia Napa Sculpture Park - 6 min walk
  • Love Bridge - 8 min walk
  • Ayia Napa Aqueduct - 8 min walk
  • Agios Epifanios Church - 10 min walk
  • THALASSA Municipal Museum - 11 min walk
  • Cape Greco National Forest Park - 3 mi / 4.9 km
More about the area
9.4Exceptional188See all 188 Hotels.com reviews
  • Great location, very nice room, friendly and helpful staff to go along with an amazing…Sep. 29, 2018
  • We’ve stayed at the Napa Mermaid several times at the end of October/start of November.…Oct. 26, 2020

Napa Mermaid Hotel & Suites, Ayia Napa

  • Executive Bungalow, Pool View
  • Junior Suite, Sea View
  • Grand Suite, Sea View
  • Standard Room, Sea View
  • Superior Double Room, Partial Sea View
  • Standard Room, Partial Sea View (and Pool View)

More great choices

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What’s around Napa Mermaid Hotel & Suites, Ayia Napa

Landmarks

  • In a regional park
  • Ayia Napa Monastery - 14 min walk
  • Glyki Nero Beach - 3 min walk
  • Ayia Napa Sculpture Park - 6 min walk
  • Love Bridge - 8 min walk
  • Ayia Napa Aqueduct - 8 min walk
  • Agios Epifanios Church - 10 min walk
  • THALASSA Municipal Museum - 11 min walk

Getting around

  • Larnaca Intl. Airport (LCA) - 43 min drive
  • Airport shuttle (surcharge)
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At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Cyprus may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in.
This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited
Napa Mermaid Hotel & Suites, Ayia NapaCheck location

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Tennis lessons on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Conference space
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1984
  • Elevator
  • Designated smoking areas
  • Library
  • Television in common areas
Accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Also popular with travellers from Canada

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Special features

Spa

Napa Mermaid Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Flavors Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Tennis lessons on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Napa Mermaid Hotel & Suites, Ayia Napa’s small print

Also known as

  • Hotel Mermaid Napa
  • Napa Mermaid & Suites
  • Napa Mermaid Hotel & Suites Hotel
  • Napa Mermaid Hotel & Suites Ayia Napa
  • Napa Mermaid Hotel & Suites Hotel Ayia Napa
  • Hotel Napa Mermaid
  • Mermaid Napa
  • Mermaid Napa Hotel
  • Napa Mermaid
  • Napa Mermaid Hotel
  • Napa Mermaid Hotel Ayia Napa
  • Napa Mermaid Ayia Napa
  • Napa Mermaid Hotel Suites

Policies

This property will place an authorization for the 30% of the total amount at the time of the booking for any bookings where payment for the stay will be made on site instead of at the time of booking.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from April to October.

    • Pool access available from 9:30 AM to 6:30 PM.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

    Children under 12 years old are not allowed in the spa without adult supervision.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Enhanced food service safety measures are in place.

    This property affirms that it follows the cleaning and disinfection practices of Precautionary measures against COVID-19 (Cyprus).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards, and cash.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Optional extras

    Late check-out can be arranged for an extra charge of EUR 45.00 (subject to availability)

    Airport shuttle service is offered for an extra charge of EUR 55.00 per vehicle (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Napa Mermaid Hotel & Suites, Ayia Napa

    • Does Napa Mermaid Hotel & Suites offer free cancellation for a full refund?
      Yes, Napa Mermaid Hotel & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Napa Mermaid Hotel & Suites currently open?
      This property is closed from December 1 2020 to March 5 2021 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at Napa Mermaid Hotel & Suites?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is there a pool at Napa Mermaid Hotel & Suites?
      Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 9:30 AM to 6:30 PM.
    • Are pets allowed at Napa Mermaid Hotel & Suites?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Napa Mermaid Hotel & Suites?
      You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of EUR 45.00 (subject to availability).
    • Are there restaurants at or near Napa Mermaid Hotel & Suites?
      Yes, Flavors Restaurant offers international cuisine and ocean views. Nearby restaurants include Pisanello Italian Restaurant (3-min walk), Teremok (9-min walk), and Al Ritrovo (9-min walk).
    • Is airport shuttle service offered by Napa Mermaid Hotel & Suites?
      Yes, an airport shuttle is available. The charge is EUR 55.00 per vehicle one-way.
    • What is there to do at Napa Mermaid Hotel & Suites and nearby?
      Practice your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Napa Mermaid Hotel & Suites also has 2 bars and an indoor pool, as well as a sauna and a steam room.

    Recent reviews

    Exceptional 9.4 From 188 reviews

    Exceptional 10.0
    nice clean hotel with friendly helpful staff
    The hotel was nice, the staff were amazing and friendly. The pool area and hotel was clean. The only negative was that there was no iron in our room.
    Oct. 8, 2020Verified Hotels.com guest review
    Hardeep, gb4 night trip with friends
    Exceptional 10.0
    Comfortable Stay
    Last minute booking. Stayed for one night as I was meeting people on this side of the island. Easy check in. Clean and comfortable rooms. I really wanted to book a massage but I overslept in my comfort. Will stay again!
    Oct. 2, 2020Verified Hotels.com guest review
    Samandar, gb1 night trip with friends
    Exceptional 10.0
    An amazing hotel, two minutes walk from the beach, and 20 mins walk to town where there are lots of shops,bars,and restaurants .
    Oct. 2, 2020Verified Expedia guest review
    Tom, gb7 night family trip
    Very Good 8.0
    Definitely one of the best stay in Ayia Napa
    Amazing staff and service. Very good hotel with amazing interior and lovely staff. Good central location and easily accessible.
    Sep. 7, 2020Verified Hotels.com guest review
    Piyushsingh, gb2 night trip
    Exceptional 10.0
    Lovely stay!
    Sep. 4, 2020Verified Hotels.com guest review
    Constantinos, ie1 night trip
    Exceptional 10.0
    Lovely place to stay
    Lovely place with friendly stuff. Our room was very cozy. We really enjoyed buffet dinner and breakfast, good quality food!
    Aug. 29, 2020Verified Hotels.com guest review
    Iuliia, gb1 night trip
    Exceptional 10.0
    Καθαρό κατάλυμα με εξυπηρετικό προσωπικό, κοντά στη θαλασσα
    Aug. 28, 2020Verified Hotels.com guest review
    gb1 night family trip
    Exceptional 10.0
    Amazing Stay
    We stayed here for 8 nights in a Junior Suite. All i can say is everything exceeded our expectations. They take Covid very seriously. And that is a great thing. All the staff were friendly, attentive, and I would gladly recommend this hotel to anyone. I can not think if a single negative thing to say. Food was great, combination of buffet and ordering of a menu.
    Aug. 21, 2020Verified Hotels.com guest review
    Joanna, ie8 night trip
    Exceptional 10.0
    Holidays during Covid
    Regardless the current pandemic of covid we had an excellent time. The hotel was following all required hygiene guidelines and we didnt feel afraid at anytime. The hotel should urgently seek for additional parking space as it was very frustrating not finding one and having to leave the car in the streets
    Aug. 13, 2020Verified Hotels.com guest review
    Emily, ie4 night trip
    Exceptional 10.0
    Ευχάριστη παραμονή
    Καθαροι χωροι, ευγενικό προσωπικό, καλό προγευμα, εύκολη πρόσβαση στη θαλασσα
    Aug. 11, 2020Verified Hotels.com guest review
    gb1 night family trip
    See all reviews

    Napa Mermaid Hotel & Suites, Ayia Napa