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All properties in Capdepera, Balearic Islands, Spain

Protur Turó Pins Hotel, Capdepera

4-star hotel with spa, near Cala Agulla Beach

  • Free buffet breakfast and free WiFi

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
  • Sundeck
  • Sundeck
  • Indoor Spa Tub
  • Indoor Pool
  • Sundeck
1 / 61Sundeck
9.2.Superb.
  • We absolutely loved our stay at this hotel. The staff couldn’t be more attentive to our…

    Aug. 29, 2018

  • Great hotel with great food, perfect for families with young children.

    Aug. 22, 2018

See all 44 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 136 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and swim-up bar
  • Full-service spa
  • Indoor pool and outdoor pool

For families

  • Playground on site
  • Private bathroom
  • Separate bedroom
  • Television
  • Garden
  • Terrace

What’s around

  • Cala Agulla Beach - 14 min walk
  • Sa Torre Cega - 10 min walk
  • Cala Ratjada Port - 11 min walk
  • L'Olla - 12 min walk
  • Cala Gat Beach - 16 min walk
  • Lighthouse Cala Ratjada - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite
  • Junior Suite (Select)
  • Junior Suite (Family)
  • Junior Suite (Superior)
  • Junior Suite (Deluxe)

Location

  • Cala Agulla Beach - 14 min walk
  • Sa Torre Cega - 10 min walk
  • Cala Ratjada Port - 11 min walk

What’s around

Landmarks

  • Cala Agulla Beach - 14 min walk
  • Sa Torre Cega - 10 min walk
  • Cala Ratjada Port - 11 min walk
  • L'Olla - 12 min walk
  • Cala Gat Beach - 16 min walk
  • Lighthouse Cala Ratjada - 18 min walk
  • Playa Na Ferradura - 18 min walk
  • Son Moll Beach - 23 min walk
  • Cala Moltó - 27 min walk
  • Cala n'Aguait - 39 min walk
  • Cala de na Llòbriga - 2.1 mi / 3.4 km

Getting around

  • Palma de Mallorca Airport (PMI) - 62 min drive
  • Manacor Station - 27 min drive
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 136 rooms

Arriving/leaving

  • Check-in time 1:30 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Swim-up bar

Things to do

  • Indoor pool
  • Outdoor pool
  • Health club
  • Full-service spa
  • Bicycle rentals on site
  • Playground on site
  • Golfing nearby
  • Swim-up bar

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible

Languages Spoken

  • Catalan
  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Biomar Spa Turo. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Small print

Also known as

  • Protur Turó Pins Aparthotel Cala Ratjada
  • Protur Turó Pins Aparthotel
  • Protur Turó Pins Cala Ratjada
  • Protur Turó Pins Hotel Capdepera
  • Protur Turó Pins Hotel Hotel Capdepera
  • Protur Turó Pins Aparthotel
  • Protur Turó Pins Cala Ratjada
  • Protur Turo Pins Aparthotel Hotel Cala Ratjada
  • Protur Turo Pins Aparthotel Cala Ratjada, Majorca, Spain
  • Protur Turó Pins Hotel Cala Ratjada
  • Protur Turó Pins
  • Protur Turó Pins Aparthotel Cala Ratjada

Optional extras

Safes in guestrooms can be used for EUR 4 per day

Area shuttle service is offered for an extra charge

Policies

This property's dress code requires that gentlemen wear long trousers at dinner.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Protur Turó Pins Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Protur Turó Pins Hotel.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 1:30 PM - anytime. Check-out time is 11:00 AM.
  • Yes, there's an onsite restaurant. Nearby restaurants include Sa Cova (5-min walk), Bei Toni II (5-min walk), and Los Arcos (5-min walk).
  • Protur Turó Pins Hotel has a spa and an outdoor pool, as well as a Turkish bath and a garden.
9.2.Superb.
  • 6.0.Good

    A nice hotel but uncomfortable beds

    We read the reviews and were excited to stay at this hotel. We were staying as a family. In the bedroom — two single (very overly firm) beds which surprisingly lacked comfort. In the living room area, the sofa bed was the most uncomfortable bed I have ever slept on (very soft and springy). The first night we had to complain and ask for an improvement on the situation. They gave us another double (soft and springy) mattress to put on top of the other one. Throughout our stay the bed comfort was extremely poor for a 5 star hotel. This would be the main reason for us not returning to the hotel. The pool and pool bar are lovely. The breakfast area was fair-good. We usually stay in 5 star luxury so this was a disappointment to us in some ways. The positives of this hotel would have to include the cleanliness of all of the complex, the location of the rooms in regard to reception and the pool... extremely close to everything— no long treks back to bedroom if an item was forgotten. This hotel felt extremely safe for children. The staff were also fabulous. Very friendly and polite.

    Gilly, 6 night trip, Aug. 17, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Superb Hotel, Friendly Staff, Great Location

    We loved staying at this hotel for a quick summer break. The hotel and its facilities including the staff were all excellent. The food was of good quality. There wasn’t any daytime entertainment and the kids club was limited but we didn’t mind as we spent lazy days around the pool.

    MKD, 5 night trip, Aug. 12, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great family vacation hotel!

    We had a excellent stay with the family! Hotel, room, staff and service were very good! I would highly recoomend this hotel especially for families with kids, as they have everything to make your vacation great at this hotel.

    Armen, 2 night family trip, Aug. 9, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great value hotel

    It's not often, you have a nearly perfect hotel experience, though this hotel comes pretty close for a family holiday. All the staff were professional and friendly with special mention for Toni the restaurant manager, Pepe (the friendly one) All with smiles on their faces, where you have access to a large selection of food, especially the grill! Lastly Simon who is always looking after the residents down at the pool bar where you can have a post dinner drinking along with the evening daily entertainment of singers and dancers During holiday time this is a great area to visit, especially if you have family of primary school age where you can relax whilst you are chilling by the pool. PS There are always sun loungers free Excellent family friendly hotel and when we return to Majorca we will be back for more Protur Turó Pins and the beautiful Cala Ratjada 9/10 Excelente servicio

    ADRIAN, 8 night trip, Aug. 8, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel nestled in a quieter area if Mallorca. Caters well for families, couples and groups. Staff are wonderful and incredibly attentive and thoughtful. Thoroughly enjoyed my stay.

    3 night trip, Aug. 1, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel and area

    Great hotel. Took about 1 hour 50 transfer. All staff v friendly and facilities were great. All pools in great condition Food excellent and so much choice (daughters loved ice cream every night!) Kids entertainment was good, lady there did it all and ran different things throughout week. We only went to sing and dance at 5pm and 8pm which was great fun. Need to get face paint which does not run in the heat tho! Three great beaches near by and loads of local places to eat.

    7 night trip, Jul. 30, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Family friendly

    Hotel is nice but at the lower end of the 5-star spectrum. Good value for money nonetheless. Lots of families with kids. 5 minutes walk to the restaurants and a 5 minute/euro cab to the local beaches which are all nice. Lovely stay overall

    7 night trip, Jul. 29, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect to unwind and relax

    We wanted a carefree, relaxing holiday to recharge after a hard few months at work and this was perfect. Clean, spacious rooms, pool was never crowded, everyone was friendly, the staff were accommodating and the food was absolutely fantastic. We have come home feeling ready to take the world on again, and contemplating returning next year. Special shout out to staff - Marcin, Pepe and Biel who were really helpful and friendly.

    Sonia, 7 night trip, Jun. 30, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    遠い…

    空港からシャトルバスで3時間かかりました。いろんなホテルを経由するので時間がかかります。レンタカーをお勧めします。 でも、街から遠い分、ビーチは素晴らしかったです。ホテルから徒歩15分くらいです。 透明度が凄いです。カラフルな魚はいませんが、グレー系の魚がいっぱいいました。 ホテルは綺麗ですが、いろんな物にデポジットを支払わないといけません。(タオル等) セキュリティボックスは別料金で1日2ユーロかかりました。 あと、3人で宿泊したのですが、エキストラベッドの組み立てははセルフサービスです。食事は大変美味しかったです。初日の到着が夜9時30分になってしまったので、夕食には間に合いませんでした。 その代わり、コールドフードなら食べれますとのことで、サラダやローストビーフを食べることが出来ました。 少し歩けばレストランやお土産屋さん、スーパー等いろんなお店があります。

    3 night family trip, Aug. 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Excellent rapport qualité/prix

    Chambre (suite) très confortable assez grande pour une famille de 4 personnes. Salle de bain moderne avec baignoire à bulles + douche. Au restaurant, nourriture de bonne qualité, variée selon des thèmes différents chaque soir. En soirée, diverses animations: groupe de musique, cirque, magicien, etc. Spa et piscine interieure. Presque un 5 étoiles!

    6 night family trip, Aug. 8, 2019

    Verified Hotels.com guest review

See all 44 reviews