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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

Casa Dona Susana, Puerto Vallarta

3.5-star3.5 stars
Manuel M Dieguez No 171, Puerto Vallarta, JAL, 48380, Mexico

Adults-only beach hotel with outdoor pool, near Playa de los Muertos
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Pool
Great pool
Vibe
Awesome vibe
Service
Fantastic service

Casa Dona Susana, Puerto Vallarta

from $51 CAD
  • Standard Room, 1 King Bed

What’s around Casa Dona Susana, Puerto Vallarta

Landmarks

  • In Romantic Zone
  • Playa de los Muertos - 2 min walk
  • Malecon - 19 min walk
  • Olas Altas Street - 1 min walk
  • Olas Altas Beach - 3 min walk
  • Los Muertos Pier - 3 min walk
  • Act ll Entertainment Stages - 5 min walk
  • Galeria Olinala - 5 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Spa treatment room(s)
  • Golfing nearby
  • Scuba diving nearby
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Rooftop terrace
  • Garden
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet meals, snacks, and local beverages included

Not included
  • Minibar
  • Airport transfers

Casa Dona Susana, Puerto Vallarta’s small print

Also known as

  • Casa Dona Susana Hotel Puerto Vallarta
  • Susana Casa
  • Casa Dona Susana Hotel
  • Casa Dona Susana Puerto Vallarta
  • Casa Dona Susana Hotel Puerto Vallarta
  • Casa Dona Susana Hotel
  • Casa Dona Susana Puerto Vallarta
  • Casa Dona Susana Hotel Puerto Vallarta
  • Casa Dona Susana Puerto Vallarta
  • Casa Susana
  • Dona Casa
  • Dona Casa Susana
  • Dona Susana

Policies

  • Pool access available from 10 AM to 10 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Casa Dona Susana, Puerto Vallarta

    • Is there a pool at Casa Dona Susana?
      Yes, there's an outdoor pool. Guests have pool access from 10 AM to 10 PM.
    • Are pets allowed at Casa Dona Susana?
      Sorry, pets aren't allowed.
    • Is parking offered at Casa Dona Susana?
      Yes, there's free self parking.
    • What are the check-in and check-out times at Casa Dona Susana?
      You can check in from 3:00 PM to noon. Check-out time is noon.
    • Are there restaurants at or near Casa Dona Susana?
      Yes, there's an onsite restaurant.

    Recent reviews

    Fabulous 8.6 From 507 reviews

    Good 6.0
    3 starhotel near the beach
    Small boutique 3 star hotel. Close to the beach. Rooms are old, but clean. Good for a short stay.Nice roof terrace with a small pool.
    Jean, ca4 night trip
    Exceptional 10.0
    Great hotel in great location
    Howard, ca2 night trip
    Exceptional 10.0
    Lovely boutique hotel
    Casa Dona Susana is a perfect place to stay in the Romantic Zone. We will come again!
    ca2 night trip
    Very Good 8.0
    OUR STAY WAS GREAT BUT BE AWARE SOME ROOMS HAVE WINDOW INTO COURTYARD ONLY.
    ca13 night trip
    Exceptional 10.0
    .Lovely, Friendly staff throughout!
    Barb, ca6 night trip
    Very Good 8.0
    Hot water was not too hot but everything else was excellent
    John Dennis, ca6 night romance trip
    Exceptional 10.0
    A fantastic, quiet choice close to everything
    Casa Dona Susana was fantastic. The hotel is clean and in good condition, it's a great location in the old part of Puerto Vallarta in Zona Romatica, 1.5 blocks from the beach and the Malecon, steps from many, many bars and restaurants for every taste, from quiet piano bars to live jazz and oldies rock and dancing. One of the best things is that the hotel is only a half-block off a main street but there's almost no traffic because right at the hotel is a steep hill, so it's very quiet! Excellent staff, a "butler" Boni Rojas who is incredibly helpful, a pool on the roof and access to it's partner property Los Arcos' pools, hot tubs and beach. And all at a reasonable price. If you'd rather have a more authentic experience of PV than the time-share, all-inclusive, this is a great place.
    Brett, ca7 night trip with friends
    Very Good 8.0
    Quaint Mexican hotel
    This is a boutique style hotel and is very nice and quaint Mexican style. It is great if you only want your room to sleep in but room was a but small. We had the inclusive and the food at the sister hotel around the corner Los Arco Playa could have been better but was edible and monotonous. Music being played while eating was a nice touch
    Sandra, ca3 night romance trip
    Exceptional 10.0
    Great location near restaurants, bars, beach and activities.
    Michael, ca14 night romance trip

    Casa Dona Susana, Puerto Vallarta

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