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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

Casa Dona Susana, Puerto Vallarta

3.5-star3.5 stars
Manuel M Dieguez No 171, Puerto Vallarta, JAL, 48380, Mexico

Adults-only beach hotel with outdoor pool, near Playa de los Muertos
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here
  • Great location 1 block to Beach and Malecon. Enjoyed beach club. Lots of good people…Mar. 3, 2020
  • The hotel is in a good location, you can use the other hotels pool and access to the…Feb. 28, 2020

Casa Dona Susana, Puerto Vallarta

from $70 CAD
  • Standard Room, 1 King Bed

What’s around Casa Dona Susana, Puerto Vallarta


  • In Romantic Zone
  • Playa de los Muertos - 2 min walk
  • Malecon - 19 min walk
  • Olas Altas Street - 1 min walk
  • Olas Altas Beach - 3 min walk
  • Los Muertos Pier - 3 min walk
  • Act ll Entertainment Stages - 5 min walk
  • Galeria Olinala - 5 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 31 min drive

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3:00 PM-noon
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking on site

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Spa treatment room(s)
  • Golfing nearby
  • Scuba diving nearby
Working away
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator
  • ATM/banking
  • Rooftop terrace
  • Garden
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet meals, snacks, and local beverages included

Not included
  • Minibar
  • Airport transfers

Casa Dona Susana, Puerto Vallarta’s small print

Also known as

  • Casa Dona Susana Hotel Puerto Vallarta
  • Susana Casa
  • Casa Dona Susana Hotel
  • Casa Dona Susana Puerto Vallarta
  • Casa Dona Susana Hotel Puerto Vallarta
  • Casa Dona Susana Hotel
  • Casa Dona Susana Puerto Vallarta
  • Casa Dona Susana Hotel Puerto Vallarta
  • Casa Dona Susana Puerto Vallarta
  • Casa Susana
  • Dona Casa
  • Dona Casa Susana
  • Dona Susana


  • Pool access available from 10 AM to 10 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Casa Dona Susana, Puerto Vallarta

    • Does Casa Dona Susana offer free cancellation for a full refund?
      Yes, Casa Dona Susana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Casa Dona Susana?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Casa Dona Susana?
      Yes, there's free self parking.
    • Is there a pool at Casa Dona Susana?
      Yes, there's an outdoor pool. Guests have pool access from 10 AM to 10 PM.
    • Are pets allowed at Casa Dona Susana?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Casa Dona Susana?
      You can check in from 3:00 PM to noon. Check-out time is noon. Contactless check-in and check-out are available.
    • Are there restaurants at or near Casa Dona Susana?
      Yes, there's an onsite restaurant. Nearby restaurants include Serrano's Meat House (3-min walk), Di Vino Dante (4-min walk), and Coco's Kitchen (4-min walk).
    • Is there an onsite casino at Casa Dona Susana?
      No, this hotel doesn't have a casino, but Vallarta Casino (9-min drive) is nearby.

    Recent reviews

    Fabulous 8.6 From 492 reviews

    Very Good 8.0
    Boutique hotel, excellent location, shared pools and beach access with Los Arcos
    Diane, ca7 night romance trip
    Very Good 8.0
    Staff were great. Hotel is old but clean. Rooms are noisy but that's part of the old town charm.
    ca21 night romance trip
    Good 6.0
    3 starhotel near the beach
    Small boutique 3 star hotel. Close to the beach. Rooms are old, but clean. Good for a short stay.Nice roof terrace with a small pool.
    Jean, ca4 night trip
    Very Good 8.0
    Very friendly staff, helped us to find a better room and left us a nice tray full of fresh fruits. Very well located. Super clean. We enjoyed our stay. We will go back.
    Rolly, ca10 night trip with friends
    Exceptional 10.0
    Great hotel in great location
    Howard, ca2 night trip
    Exceptional 10.0
    This hotel is a gem right in the centre of the old town. Rooms are small but well appointed! Staff very attentive to all your needs.Location,location!
    ca14 night romance trip
    Exceptional 10.0
    Staff were amazing, rooms very clean, nice and quiet. Great location
    ca14 night trip with friends
    Very Good 8.0
    Good value, helpful & friendly staff. Can use the facilities of Los Arcos next door on the beach.
    Dave, ca10 night trip
    Very Good 8.0
    We stayed at Playa Los Arcos by the sea. As our room did not have internet, and they could not 'fix' this we were moved to Los Arcos suites. We were very happy at this location. Great pool, very quiet and great staff to help us.
    Linde,Maiu, ca13 night romance trip
    Very Good 8.0
    Liked location, room, balcony staff. Pool was kind of small otherwise good value
    ca7 night trip

    Casa Dona Susana, Puerto Vallarta

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