Guests
All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico

Casa Dona Susana, Puerto Vallarta

Romantic Zone beach hotel with outdoor pool and restaurant

  • Free WiFi and free parking
From
$79 CAD

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Manuel M Dieguez No 171, Puerto Vallarta, 48380, JAL, Mexico
8.6.Fabulous.
  • We just wanted a private night away for the 2 of us (close to the beach) and mission…

    Oct. 5, 2021

  • Great location 1 block to Beach and Malecon. Enjoyed beach club. Lots of good people…

    Feb. 26, 2020

See all 448 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Dining options
Convenient
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 42 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Rooftop terrace

What’s around

  • In Romantic Zone
  • Olas Altas Street - 1 min walk
  • Playa de los Muertos - 2 min walk
  • Olas Altas Beach - 3 min walk
  • Los Muertos Pier - 3 min walk
  • Act ll Entertainment Stages - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed

What’s around

Landmarks

  • In Romantic Zone
  • Olas Altas Street - 1 min walk
  • Playa de los Muertos - 2 min walk
  • Olas Altas Beach - 3 min walk
  • Los Muertos Pier - 3 min walk
  • Act ll Entertainment Stages - 5 min walk
  • Galeria Olinala - 5 min walk
  • Cuale Island - 7 min walk
  • Manuel Lepe House Museum - 10 min walk
  • Camarones Beach - 11 min walk
  • Naval Historic Museum - 11 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive
map
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Manuel M Dieguez No 171, Puerto Vallarta, 48380, JAL, Mexico

At a glance

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
  • Caters to adults only
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Room service
  • Barbecue grills

Things to do

  • Outdoor pool
  • Spa treatment room(s)
  • Golfing nearby
  • Scuba diving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet meals, snacks, and select beverages included

Not included
  • Minibar

Fees & policies

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 10 AM to 10 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Casa Dona Susana Hotel Puerto Vallarta
  • Susana Casa
  • Casa Dona Susana Hotel
  • Casa Dona Susana Puerto Vallarta
  • Casa Dona Susana Hotel Puerto Vallarta
  • Casa Dona Susana Hotel
  • Casa Dona Susana Puerto Vallarta
  • Casa Dona Susana Hotel Puerto Vallarta
  • Casa Dona Susana Puerto Vallarta
  • Casa Susana
  • Dona Casa
  • Dona Casa Susana
  • Dona Susana

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Casa Dona Susana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 10 AM to 10 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Serrano's Meat House (3-min walk), Di Vino Dante (4-min walk), and Coco's Kitchen (4-min walk).
  • No, this hotel doesn't have a casino, but Vallarta Casino (9-min drive) is nearby.
  • Have fun with nearby activities such as scuba diving and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
8.6.Fabulous.
  • 8.0.Very Good

    Boutique hotel, excellent location, shared pools and beach access with Los Arcos

    Diane, 7 night romance trip, Feb. 14, 2020

    Verified Expedia guest review

  • 6.0.Good

    3 starhotel near the beach

    Small boutique 3 star hotel. Close to the beach. Rooms are old, but clean. Good for a short stay.Nice roof terrace with a small pool.

    Jean, 4 night trip, Feb. 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel in great location

    Howard, 2 night trip, Feb. 8, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The hotel is in a good location, you can use the other hotels pool and access to the beach chairs etc. Our room was a bit dingy the window had smoked glass so you couldn't look out. It was small but clean. They provided coffee but trying to get hot water for a cup of tea was a task. Something that should be available. For the most part nice staff people. The pool on the roof is very nice to hang out at.

    RitaDee, 14 night romance trip, Feb. 8, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Staff were great. Hotel is old but clean. Rooms are noisy but that's part of the old town charm.

    21 night romance trip, Jan. 27, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Very friendly staff, helped us to find a better room and left us a nice tray full of fresh fruits. Very well located. Super clean. We enjoyed our stay. We will go back.

    Rolly, 10 night trip with friends, Jan. 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff were amazing, rooms very clean, nice and quiet. Great location

    14 night trip with friends, Jan. 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel is a gem right in the centre of the old town. Rooms are small but well appointed! Staff very attentive to all your needs.Location,location!

    14 night romance trip, Jan. 15, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Good value, helpful & friendly staff. Can use the facilities of Los Arcos next door on the beach.

    Dave, 10 night trip, Jan. 10, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Liked location, room, balcony staff. Pool was kind of small otherwise good value

    7 night trip, Jan. 5, 2020

    Verified Expedia guest review

See all 448 reviews