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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

Playa Los Arcos Hotel Beach Resort & Spa, Puerto Vallarta

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
  • Beach towels
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380, Mexico

3.5-star beachfront resort with spa, near Playa de los Muertos
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
    • Beach towels
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Downtown is the place to be. Walking distance to many good restaurants. Apr. 6, 2020
  • We liked the fact that the hotel was in the middle of the old town and a short walk to…Mar. 24, 2020

Playa Los Arcos Hotel Beach Resort & Spa, Puerto Vallarta

from $118 CAD
  • Superior Double Room
  • Superior Room, Partial Sea View
  • Superior Single Room
  • Superior Premium

What’s around Playa Los Arcos Hotel Beach Resort & Spa, Puerto Vallarta

Landmarks

  • In Romantic Zone
  • Playa de los Muertos - 1 min walk
  • Malecon - 18 min walk
  • Olas Altas Street - 1 min walk
  • Olas Altas Beach - 2 min walk
  • Los Muertos Pier - 2 min walk
  • Act ll Entertainment Stages - 5 min walk
  • Galeria Olinala - 5 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

At a glance

Key facts

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Volleyball on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1979
  • Elevator
  • Garden
  • Terrace
Accessibility
  • Handrails in stairways
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet meals, snacks, and local beverages included

Not included
  • Room service

Spa

Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

Guests under 18 years old are not allowed in the spa.

Dining

Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Playa Los Arcos Hotel Beach Resort & Spa, Puerto Vallarta’s small print

Also known as

  • Playa Los Arcos Hotel Beach Resort Puerto Vallarta
  • Playa Los Arcos Hotel Beach Puerto Vallarta
  • Playa Los Arcos Hotel Beach Resort And Spa
  • Playa Los Arcos Hotel Beach Resort Puerto Vallarta
  • Playa Los Arcos Hotel Beach Resort
  • Playa Los Arcos Beach Puerto Vallarta
  • Playa Los Arcos Beach
  • Playa Los Arcos Hotel Beach Resort Spa
  • Los Arcos Puerto Vallarta
  • Los Arcos & Puerto Vallarta
  • Playa Los Arcos Hotel Beach Resort & Spa Resort
  • Playa Los Arcos Hotel Beach Resort
  • Playa Los Arcos Hotel Beach Resort & Spa Puerto Vallarta
  • Playa Los Arcos Hotel Beach Resort & Spa Resort Puerto Vallarta
  • Playa Los Arcos Beach Puerto Vallarta
  • Playa Los Arcos Beach
  • Playa Los Arcos
  • Playa Los Arcos Hotel Beach Resort Spa
  • Playa Los Arcos Hotel
  • Playa Los Arcos Hotel Puerto Vallarta
  • Playa Los Arcos Puerto Vallarta

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

  • Pool access available from 10:00 AM to 10:00 PM.
  • Guests under 18 years old are not allowed in the spa.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Buffet breakfast is offered for an extra charge of MXN 210 per person (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Playa Los Arcos Hotel Beach Resort & Spa, Puerto Vallarta

    • Does Playa Los Arcos Hotel Beach Resort & Spa offer free cancellation for a full refund?
      Yes, Playa Los Arcos Hotel Beach Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Playa Los Arcos Hotel Beach Resort & Spa?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Playa Los Arcos Hotel Beach Resort & Spa?
      Yes, there's free self parking.
    • Is there a pool at Playa Los Arcos Hotel Beach Resort & Spa?
      Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.
    • Are pets allowed at Playa Los Arcos Hotel Beach Resort & Spa?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Playa Los Arcos Hotel Beach Resort & Spa?
      You can check in from 3 PM to noon. Check-out time is noon. Contactless check-in and check-out are available.
    • Are there restaurants at or near Playa Los Arcos Hotel Beach Resort & Spa?
      Yes, there's an onsite restaurant, Mi Pueblito. Nearby restaurants include Fredy's Tucan (3-min walk), Coco's Kitchen (3-min walk), and La Palapa (4-min walk).
    • Is there an onsite casino at Playa Los Arcos Hotel Beach Resort & Spa?
      No, this resort doesn't have a casino, but Vallarta Casino (9-min drive) is nearby.

    Recent reviews

    Good 7.8 From 1,102 reviews

    Very Good 8.0
    A good stay
    Not amazing but we enjoyed our stay at Playa Los Arcos Hotel Beach Resort & Spa. The welcome was pleasant, all staff were friendly and accommodating. The room was small but adequate for sleeping and rest periods during the day. The pools, beach and other amenities were sufficient. The location of Playa Los Arcos Hotel Beach Resort & Spa is great and would be a big reason to stay here again should we ever decide to return to PV. It enabled us to walk pretty much everywhere from strolling the Malecon, walking the streets of the Romantic Zone and Old Town shopping in the small local businesses and eating/dining out in the local restaurants and bars in the morning, afternoon and evening. Playa Los Arcos Hotel Beach Resort & Spa provided us a home that enabled us to have a good enjoyable trip in spite of COVID-19 looming around the world.
    Gene, ca9 night trip
    Good 6.0
    I loved the location and the beach was very nice! I didn’t like the check in - took over an hour to wait for our room. We complained about a leaking toilet and nothing was done. Our room wasn’t as expected, we were to have a sitting area as advertised...there wasn’t one. The pool was under construction the whole time we were there.
    Jan, ca3 night family trip
    Very Good 8.0
    The staff great very satisfied With the room food was good. The only complaint we had was that the visitors would hog the chairs at the pool and beach and and not be using them. This is the same problem everywhere.
    Gilles, ca14 night family trip
    Very Good 8.0
    I have been a guest at Los Arcos Hotel and Spa many times. This year the hotel was found to be very noisy with competing music / noise on at same time. A trumpet player plays very loud at breakfast so loud you need to shout to talk to your dining partner. For some reason Los Arcos has started ot offer an aerobics class, which is attended by only 6 to 8 elderly quests, the noise from the instructor / music barrages the entire pool area. At 12 noon the water feature has the water flowing at full volume which sounds like a large waterfall. This is a nice feature and would be nicer if the flow of water could be turned down do a soothing background noise level. The usual traditional evening entertainment has evolved to include a host who´s speaking manner is a combination of a rap, dance club DJ/games how host. This host´s manner does not coincide with the entertainment what so ever. The entertainment could be better. To include audience participation evening entertainment such as; comedy, hypmotist, karoke and trivia nights would engage the audience and informally introduce guest to one another. This type of entertainment promotes comraderie and freindlyness among guests. This is a benefit to the hotel as friendships form and guest return to vacation with freinds they have met while staying at hotel.
    ReturningGuest, ca9 night trip with friends
    Fair 4.0
    property was situated fantastic lots of restaurants close by but rooms were musty mouldy smell
    Sue, ca7 night trip with friends
    Fair 4.0
    3 night stay
    Great location, right on the malecon next to the water taxi area. Hotel is very old, not in great condition. Our first room had an overwhelming musty/mildew smell...we complained and they moved us to another room the next day and gave us a dehumidifier to help the smell. Gustav and Marie at the front desk were fantastic. Alfonzo at the pool bar was great!!
    Diane, ca3 night trip
    Exceptional 10.0
    We liked the Mexican flavour of the place. Real feel of Mexico. The hotel is in a great location to walk to most places we wanted to go.
    Lee, ca14 night family trip
    Poor 2.0
    The room was awful. It was old. Very damp. Clothes and bedding wet to the touch. Definitely mildew. Everything smelled bad. Had to dry my clothes with the hairdryer to get dressed. Bathroom beyond small. Very dark. Pitted dark mirror. If this was a superior room I would hate to see a standard room. Apparently this happens a lot when booking through Expedia. You book one thing. But the hotel knows even when Expedia advertises superior availability that it won’t be able to offer it. Terrible terrible three nights. Will never go back. And will be very wary what I book through Expedia again
    Dusty, ca3 night romance trip
    Exceptional 10.0
    This property had warm service. Great employees. It is in the heart of downtown Puerto Vallarta. Lots of fun night life and excellent restaurants surrounding. Can also go for a walk on the Malacon and enjoy the scenery. Beautiful City.
    ca5 night romance trip
    Exceptional 10.0
    We loved this quaint little hotel. Next to impossible to sit on the beach unless you are up at 5:00 am but everything else was wonderful!
    ca4 night trip

    Playa Los Arcos Hotel Beach Resort & Spa, Puerto Vallarta

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