Hotel Imperial, a Luxury Collection Hotel, Vienna

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Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe
Royal Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, pillowtop beds, minibar, in-room safe
Royal Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, pillowtop beds, minibar, in-room safe
Royal Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Hotel Imperial, a Luxury Collection Hotel, Vienna

Hotel Imperial, a Luxury Collection Hotel, Vienna

5.0 star property
Luxury hotel with 2 restaurants, near Vienna State Opera

9.6/10 Exceptional

690 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
Kaerntner Ring 16, Vienna, Vienna, 1015
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Area shuttle
For families
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Innere Stadt
  • Vienna State Opera - 5 min walk
  • St. Stephen's Cathedral - 13 min walk
  • Naschmarkt - 1 min drive
  • Spanish Riding School - 7 min drive
  • Hofburg Imperial Palace - 2 min drive
  • Belvedere - 6 min drive
  • Stephansplatz - 9 min drive
  • Wiener Prater - 14 min drive
  • Schoenbrunn Palace - 18 min drive
  • Ernst Happel Stadium - 18 min drive

Getting around

  • Vienna International Airport (VIE) - 25 min drive
  • Vienna Mitte Station - 15 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 21 min walk
  • Vienna (XWC-Vienna Central Station) - 25 min walk
  • Karlsplatz U-Bahn - 4 min walk
  • City Park U-Bahn - 7 min walk
  • Resselgasse Station - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Hotel Imperial, a Luxury Collection Hotel, Vienna

5-star luxury hotel in the heart of Innere Stadt
Consider a stay at Hotel Imperial, a Luxury Collection Hotel, Vienna and take advantage of a roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Enjoy international cuisine and more at the two onsite restaurants. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and limo/town car service
  • An area shuttle, a porter/bellhop, and a front desk safe
  • Meeting rooms, a 24-hour front desk, and luggage storage
  • Guest reviews give top marks for the bar, helpful staff, and location
Room features
All 138 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Guest reviews speak positively of the spacious rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with separate tubs/showers and bidets
  • LCD TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

Chinese (Mandarin), English, French, German, Italian, Russian, Serbian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 138 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 35 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1863
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Accessible bathtub
  • Lever door handles
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Russian
  • Serbian
  • Spanish
  • Turkish

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Cafe Imperial - This restaurant specializes in international cuisine and serves light fare only. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 45 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 100.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per accommodation, per stay

Parking

  • Self parking costs EUR 35 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • Ecolab (3rd party expert - Global)
  • COVID-19 Guidelines (WHO)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Imperial
Hotel Imperial Luxury Collection Hotel
Hotel Imperial Luxury Collection Hotel Vienna
Imperial Luxury Collection
Imperial Luxury Collection Vienna
Hotel Imperial a Luxury Collection Hotel
Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel
Hotel Imperial, a Luxury Collection Hotel, Vienna Vienna
Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel Vienna

Frequently asked questions

Does Hotel Imperial, a Luxury Collection Hotel, Vienna offer free cancellation for a full refund?
Yes, Hotel Imperial, a Luxury Collection Hotel, Vienna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Imperial, a Luxury Collection Hotel, Vienna?
As of 27 Sept 2022, prices found for a 1-night stay for 2 adults at Hotel Imperial, a Luxury Collection Hotel, Vienna on 4 Oct 2022 start from CA $452, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Imperial, a Luxury Collection Hotel, Vienna?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Imperial, a Luxury Collection Hotel, Vienna?
Yes, pets are welcome. There's a charge of EUR 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Imperial, a Luxury Collection Hotel, Vienna?
Yes. Self parking costs EUR 35 per day.
Is airport shuttle service offered by Hotel Imperial, a Luxury Collection Hotel, Vienna?
Yes, an airport shuttle is available. The charge is EUR 60 per vehicle one way.
What are the check-in and check-out times at Hotel Imperial, a Luxury Collection Hotel, Vienna?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Imperial, a Luxury Collection Hotel, Vienna?
No, this hotel doesn't have a casino, but Montesino Casino (8-min drive) is nearby.
What is there to do at Hotel Imperial, a Luxury Collection Hotel, Vienna and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Hotel Imperial, a Luxury Collection Hotel, Vienna also has a health club.
Are there restaurants at or near Hotel Imperial, a Luxury Collection Hotel, Vienna?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Liebsteinsky (3-min walk), Testa Rossa (4-min walk), and Steak Point (4-min walk).
What's the area around Hotel Imperial, a Luxury Collection Hotel, Vienna like?
Hotel Imperial, a Luxury Collection Hotel, Vienna is in Innere Stadt, a short 4-minute walk from Karlsplatz U-Bahn and 5 minutes' walk from Vienna State Opera. Travelers give top marks for the hotel's prime location.

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.5/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

A must stay
Best hotel room period. It even came with a butler - very cool.
Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super Short Stay in Hotel Imperial Vienna
My stay was super, the hotel from the reception desk passing with concierge to the room service and Restaurant and also the front desk (Really all the staff are very friendly and professionals ) Thank to All
MOHAMED TAMER, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Rita, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Leonardo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Vincent, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
AHMAD, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing on all levels. Iconic
Felix, 3-night trip
Verified Expedia guest review