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All properties in Wernigerode, Saxony-Anhalt, Germany

Harzer Kultur- & Kongresshotel Wernigerode, Wernigerode

4-star hotel with spa, near Wernigerode Castle

  • Free WiFi
From
$179 CAD

Property renovations and closures

  • This property is closed from November 2 2020 to March 28 2021 (dates subject to change).
  • The property is closed in June.

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Indoor Spa Tub
  • Living Area
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 49
1 / 49Hotel Front – Evening/Night
8.4.Very Good.
  • For the price we paid I would really have expected air con in the room, it was…

    Aug. 6, 2020

  • Very conveniently located. Excellent breakfast. Have to pay for parking. Wireless…

    May 29, 2019

See all 46 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym

Property highlights

Main amenities

  • 258 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Spa tub
  • Fitness center

For families

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Elevator

What’s around

  • Wernigerode Castle - 18 min walk
This property is closed from November 2 2020 to March 28 2021 (dates subject to change).
The following facilities or services will be unavailable from May 21 2020 to March 1 2021 (dates subject to change):
  • Children's club
  • Fitness facilities
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool

The property is closed in June.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Single Room
  • Double or Twin Room
  • Family Room
  • Comfort Room

Location

  • Wernigerode Castle - 18 min walk

What’s around

Landmarks

  • Wernigerode Castle - 18 min walk

Getting around

  • Hannover Airport (HAJ) - 82 min drive
  • Hecklingen (CSO-Magdeburg - Cochstedt) - 41 min drive
  • Wernigerode Station - 7 min walk
  • Wernigerode Elmowerk Station - 18 min walk
  • Darlingerode Station - 5 min drive

At a glance

Hotel size

  • This hotel has 258 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 2 per room
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Offsite parking nearby (EUR 6.00 per day; discounts available)
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Working away

  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 3272
  • Conference space size (meters) - 304

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Iron/ironing board (on request)

Sleep well

  • Down comforter

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Atempause has 2 treatment rooms. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Spelhus - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Teneo - This bistro specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Berliner Zille - Onsite pub. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Small print

Also known as

  • Harzer Kultur Kongresshotel Wernigerode
  • Harzer Kultur Kongresshotel
  • Harzer Kultur Kongresshotel Hotel
  • Harzer Kultur Kongresshotel Hotel Wernigerode
  • Harzer Kultur Kongresshotel Wernigerode Hotel
  • Harzer Kultur Kongresshotel Wernigerode
  • Harzer Kultur- & Kongresshotel Wernigerode Hotel
  • Harzer Kultur- & Kongresshotel Wernigerode Wernigerode
  • Harzer Kultur- & Kongresshotel Wernigerode Hotel Wernigerode

Optional extras

Parking is available nearby and costs EUR 6.00 per day

Pets are allowed for an extra charge of EUR 10 per pet, per night

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Harzer Kultur- & Kongresshotel Wernigerode does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from November 2 2020 to March 28 2021 (dates subject to change). The following facilities or services will be unavailable from May 21 2020 to March 1 2021 (dates subject to change):
    • Children's club
    • Fitness facilities
    • Sauna
    • Spa
    • Spa tub
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Yes, dogs are welcome, with a limit of 2 per room. There's a charge of EUR 10 per pet, per night. Food and water bowls are available.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include Schlemmer-Cafe Sachsen Anhalt (5-min walk), Am Nicolaiplatz (5-min walk), and Hai Long (5-min walk).
  • Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Harzer Kultur- & Kongresshotel Wernigerode also has a sauna and a steam room.
8.4.Very Good.
  • 8.0.Very Good

    Despite its size and the number of guests & tour groups, this hotel is surprisingly quiet other than in the very busy dining room.The reception staff are efficient and pleasant; we couldn't check in until 3pm, but left our luggage upon arrival. The rooms aren't luxurious but everything worked and the aspect was enjoyable; courtyard rooms might be a little noisier in hot weather if there are people in the courtyard. The best aspects for us were the possibility of evening dining on site (everyday self-service buffet or separate grill type restaurant), and the location.

    Nick, 3 night trip, Jul. 16, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Gut gefallen: -freundliches und sehr aufmerksames Personal -großes Familienzimmer -allgemein sehr sauber, sowohl im Zimmer, Restaurant und Hotel -Tiefgarage/Parkhaus mit Hotelzugang -Corona-Regeln wurden vom Personal und fast allen Gästen strikt eingehalten Nicht gefallen: -Einrichtung im Familienzimmer etwas in die Jahre gekommen -Bad nur mit Badewanne und renovierungsbedürftig (Armaturen schwergängig, Fliesenfugen verwittert)

    der_pit, 5 night family trip, Oct. 17, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Familie tur til Harzen

    Dejligt hotel og venligt personale. Helt sikkert et jeg kan anbefale.

    Morten Bang, 1 night family trip, Oct. 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Angenehmer Aufenthalt nach Startschwierigkeiten...

    Wir hatten ein Familienzimmer für zwei Nächte im Harzer Hof gebucht. Das Hotel liegt im Zentrum von Wernigerode, fügt sich jedoch trotz seiner Größe gut ins Stadtbild ein. Die Lage ist nahezu unschlagbar, auch Parken ist im Parkhaus nebenan zu einem moderaten Tagessatz kein Problem. Allerdings wich unser Zimmer von den Bildern und Ausstattungsmerkmalen auf Hotels. com zunächst deutlich ab; es hatte (muffig riechenden) Teppichboden, vier lieblos in den Ecken verteilte pritschenartige Betten und ansonsten kaum Einrichtung; zudem fanden sich Hinterlassenschaften der vorherigen Gäste, bzw. des Reinigungspersonals. Nach ziemlich eindringlicher Beschwerde - auch angesichts des Preises von immerhin rund 180€ pro Nacht - wurde uns dann mitgeteilt, dass das auf Hotel.com beworbene Zimmer wohl das "Deluxe-Familienzimmer" sei, die Buchung sich aber angeblich nur auf das "Basis-Familienzimmer" beziehe. Wir erhielten dann ein kostenloses "Upgrade", bzw. das Zimmer, das wir eigentlich gebucht hatten. Ob der Fehler hier bei Hotels.com oder dem Hotel selbst lag, vermag ich nicht zu sagen, merkwürdig fand ich allerdings, dass sich eine Differenzierung zwischen Deluxe- und Basis-Familienzimmer nicht bloß bei Hotels.com nicht findet, sondern auch auf der hoteleigenen Webseite nicht. Die Zimmerzuteilung erscheint mir daher ziemlich undurchsichtig. Wie auch immer, dass neue Zimmer war dann tatsächlich top, sowohl was Ausstattung, Komfort, Zustand als auch als auch Sauberkeit angeht!

    2 night family trip, Sep. 16, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Gutes Zentrales Hotel

    Frühstücksbüffett sehr gut, Umsetzung Hygienekonzept gut, Rezeption unterbesetzt. Bei der Anreise wenig Informationen. Ich würde mir wünschen wenn es beim Einchecken auf einer Seite die wichtigsten Infos (WLAN Zugang, Wie funktioniert sky etc) auf einem Blatt zusammengefasst wären. WLAN recht instabil

    Thomas, 4 night trip, Aug. 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Super lækkert hotel. Pænt og rent. Rummelig og komfortabel værelse. Super lækker morgenmad.

    Mette Marie, 3 night family trip, Jul. 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Alles hervorragend, super Personal, Unterkunft, Essen, flexibel

    1 night family trip, Feb. 11, 2020

    Verified Expedia guest review

  • 6.0.Good

    Qualität des Abendbuffets unter dem Durchschnitt. Soßen bestehen aus Fertigprodukten, Gemüse aus tiefgefrorenen Produkten, Obst aus Dosen. Massenabfertigung und sehr laut, da viele Busunternehmen dieses Hotel benutzen. Gute Lage, nahe zum Bahnhof.

    2 night romance trip, Dec. 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Das Familienzimmer war komfortabel und ausreichend groß. Schöne Lage und alles sauber. Das einzige was mich gestört hat, war der große Rostfleck in der Badewanne. Sehr schönes Frühstücksbuffet und Preis für das Parkhaus auch angemessen.

    Matthias, 2 night family trip, Nov. 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Schönes Hotel in zentraler Lage

    Sehr angenehmes Hotel in zentraler Lage mit guten Tagungsräumen. Zimmer geräumig und komfortabel mit leichten Gebrauchsspuren, aber sehr ruhig. Gute Betten. Sehr gutes Frühstück und auch die Büffetts zu den Hauptmahlzeiten waren von sehr guter Qualität. Ausserordentlich freundliches und hilfsbereites Personal in allen Bereichen. Das Hotel wäre auch für private Aufenthalte meine erste Wahl in Wernigerode.

    Liane, 1 night business trip, Oct. 23, 2019

    Verified Hotels.com guest review

See all 46 reviews