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All properties in Palm Springs, California, United States of America
1 room, 2 adults

Hotel Zoso, Palm Springs

4-star4 stars
150 S Indian Canyon Dr, Palm Springs, CA, 92262, United States of America

4-star hotel with outdoor pool, near San Jacinto Mountains
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Property has a great central location, however is getting run down and carries with it…Mar. 22, 2020
  • Stayed in room 109. Hallways smelt like cigarette smoke. Room smelt like cigarette smoke.…Mar. 19, 2020

Hotel Zoso, Palm Springs

from $142 CAD
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Premium Room, 1 King Bed, Pool View
  • Premium Room, 2 Queen Beds, Pool View

What’s around Hotel Zoso, Palm Springs

Landmarks

  • In Downtown Palm Springs
  • Palm Springs Convention Center - 16 min walk
  • San Jacinto Mountains - 5 min walk
  • Palm Springs Art Museum - 9 min walk
  • Plaza Theatre - 2 min walk
  • Agua Caliente Cultural Museum - 3 min walk
  • Ruddy's General Store Museum - 3 min walk
  • Baristo Park - 8 min walk

Getting around

  • Palm Springs Intl. Airport (PSP) - 7 min drive
  • Bermuda Dunes, CA (UDD) - 29 min drive
  • Thermal, CA (TRM-Jacqueline Cochran Regional) - 41 min drive
  • Palm Springs Station - 14 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 163 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 7:00 AM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only)

  • Specific rooms only, restrictions apply *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle from 7:00 AM to 10:00 PM *

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool cabanas (surcharge)
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Pool sun loungers
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Kitchen - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Zoso, Palm Springs’s small print

Also known as

  • Hotel Zoso Palm Springs
  • Hotel Zoso Hotel Palm Springs
  • Zoso Palm Springs
  • Hard Rock Hotel Palm Springs
  • Zoso Resort Palm Springs
  • Zoso Hotel Palm Springs
  • Zoso Palm Springs
  • Hotel Zoso Palm Springs
  • Hotel Zoso Hotel
  • Hotel Zoso Palm Springs

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 100.00 per day

  • Resort fee: USD 42.05 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness center access
  • Airport shuttle
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Valet parking
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking is available for an extra charge

Rollaway beds are available for USD 25.00 per night

Breakfast costs between USD 5 and USD 15 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Zoso, Palm Springs

  • Does Hotel Zoso offer free cancellation for a full refund?
    Yes, Hotel Zoso does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Zoso currently open?
    This property is closed from March 22 2020 to August 31 2020 (dates subject to change).
  • Is parking offered at Hotel Zoso?
    Yes, there's valet parking available (charges apply).
  • Is there a pool at Hotel Zoso?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Zoso?
    Yes, dogs stay free, with a limit of 1 per room. Service animals are exempt from fees.
  • What are the check-in and check-out times at Hotel Zoso?
    You can check in from 4:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hotel Zoso?
    Yes, there's an onsite restaurant that serves American cuisine. Nearby restaurants include Tyler's Burgers (1-min walk), Bill's Pizza (1-min walk), and Johanne's (1-min walk).
  • Is airport shuttle service offered by Hotel Zoso?
    Yes, a free airport shuttle is available from 7:00 AM to 10:00 PM on request.

Recent reviews

Good 7.8 From 1,035 reviews

Exceptional 10.0
Not a fan of the daily fees in addition to the cost of the room ~42 usd per day includes valet parking ... I did not have a car but still had to pay it ... would think twice about booking there again. In fact would not book there due to those charges !
James, ca3 night trip
Very Good 8.0
Art from Northern British Columbia
Location is excellent for downtown proximity. The first night was loud with people stomping in the room above us and partying in the parking lot. they moved us a couple of days later to a more convenient room. Staff was very helpful with directions and the Bellboys were always cheerful and friendly. The poolside music is probably aimed at pleasing the 25 to 30 year old age group
ca7 night trip
Fair 4.0
Not the worst
No one took our luggage to room Our room was not ready We had to pay a resort fee even though we checked in at almost 7 pm The Hotel bar is nice but i heard them comping another guest so problems are not isolated to just us Was told we were being upgraded to room with pool access We have no access to pool
Steve, ca1 night family trip
Very Good 8.0
Great hotel but pool waiter needs training.
Front desk and valet service were excellent, top notch.Everything was perfect except for the drink service at the pool. Waiters should be properly trained to scan the area (we called repeatedly and motioned for service) as the waiter seemed to be wearing blinders and scurried back inside. Others were given happy hour flier while we were ignored. Several of us went inside to get our own drinks. Maybe have two waiters and train them to look around, take ALL the orders, and start delivering them one by one. Tell people, “I am coming to you next” instead of refusing to make eye contact while focusing on only one group. He lost a lot in tips, the hotel lost revenue, and we left the pool early to eat and drink somewhere else.
ca3 night romance trip
Very Good 8.0
Run down but alright
I stayed at hotel zoso for a week. It’s in a great location and overall is nice. It’s a little run down, but for a place to sleep at night it was great.
ca4 night family trip
Exceptional 10.0
I'd stay here again!
Great location. Hotel was clean. Check-in is a bit late at 4pm. We had to wait for a room on a Wednesday? Pool area is nice. Lots of local eateries and bars. I'd stay here again.
Mark, ca2 night romance trip
Good 6.0
Hard Rock Palm Springs
The AC was blowing hot air so we had to turn it off and keep our balcony open all day and night. They offered us another room but it has the same issue. They did comp our breakfasts though as a way to make up for the discomfort.
ca2 night trip with friends
Fair 4.0
Hotel was in run down condition. Not what I expected. Carpet was worn and dirty. Not worth the money in my opinion. They charge you a facility fee and I have no idea what it is for. Read lots of reviews before I booked it and I don't understand how they gave them 5 stars??
Hal, ca7 night trip with friends
Very Good 8.0
Walking distance to shops, restaurants which was great. Resort wasn't really our style, but was decent nonetheless. Extra resort fee was a surprise and not at all worth it since we didn't fully utilize the facilities.
Bonnie, ca2 night romance trip

Hotel Zoso, Palm Springs

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