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Cassandra Hotel, Vancouver

City-center hotel within easy reach of Burnaby Hospital

  • Free WiFi in lobby and free parking
From
$143 CAD

Image gallery

  • Classic Double Room, 2 Double Beds - Guest Room
  • Classic Double Room, 2 Double Beds - Guest Room
  • Luxury Room, 1 King Bed - Mountain View
  • Deluxe Room, 2 Double Beds - Microwave
  • Classic Double Room, 2 Double Beds - Guest Room
Classic Double Room, 2 Double Beds - Guest Room. Image 1 of 42
1 / 42Classic Double Room, 2 Double Beds - Guest Room
3075 Kingsway, Vancouver, V5R5J8, BC, Canada
6.8.Good.
  • Horrible customer service. Had a small flight delay and the hotel had no one on shift at…

    Jul. 12, 2021

  • I like the location, being short walk to the skytrain station. What I didn't like is that…

    Jan. 18, 2021

See all 206 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Walkable
Quiet
Dining options
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 60 smoke-free guestrooms
  • Daily housekeeping
  • Spa tub
  • Fitness center
  • 24-hour business center
  • Air conditioning

For families

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Vancouver South
  • Metropolis at Metrotown - 44 min walk
  • Burnaby Hospital - 33 min walk
  • Central Park - 33 min walk
  • British Columbia Institute of Technology - 2.4 mi / 3.9 km
  • Main Street - 3.1 mi / 5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 Queen Bed
  • Superior Room, 2 Double Beds
  • Superior Room, 1 King Bed
  • Superior Room, 2 Queen Beds
  • Luxury Room, 1 King Bed
  • Luxury Room, 2 Queen Beds
  • Luxury Studio, 1 King Bed
  • Luxury Studio, 2 Queen Beds

Location

3075 Kingsway, Vancouver, V5R5J8, BC, Canada
  • In Vancouver South
  • Metropolis at Metrotown - 44 min walk
  • Burnaby Hospital - 33 min walk

What’s around

Landmarks

  • In Vancouver South
  • Metropolis at Metrotown - 44 min walk
  • Burnaby Hospital - 33 min walk
  • Central Park - 33 min walk
  • British Columbia Institute of Technology - 2.4 mi / 3.9 km
  • Main Street - 3.1 mi / 5 km
  • Vancouver General Hospital - 4.3 mi / 6.9 km
  • Port of Vancouver - 4.8 mi / 7.7 km
  • BC Place Stadium - 4.9 mi / 7.9 km
  • Queen Elizabeth Theatre - 5 mi / 8 km
  • Rogers Arena - 5.3 mi / 8.6 km

Getting around

  • Vancouver International Airport (YVR) - 24 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 22 min drive
  • Pitt Meadows, BC (YPK) - 36 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 123 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 147 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 9 min drive
  • Vancouver Waterfront Station - 11 min drive
  • Vancouver Pacific Central Station - 15 min drive
  • Joyce-Collingwood Station - 11 min walk
  • 29th Avenue Station - 18 min walk
  • Nanaimo Station - 28 min walk

At a glance

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 4:00 PM - midnight. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (2-device limit)

Parking

  • Free onsite self parking
  • Onsite extended parking (fees apply)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Things to do

  • Fitness facilities
  • Spa tub
  • Sauna
  • Golfing nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • Filipino
  • French
  • Hindi
  • Korean
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 36-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • Cassandra Hotel
  • Cassandra Hotel Vancouver
  • Cassandra Vancouver
  • Hotel Cassandra
  • Cassandra Hotel Hotel
  • Cassandra Hotel Vancouver
  • Cassandra Hotel Hotel Vancouver

Optional extras

Early check-in can be arranged for an extra charge of CAD 50 (subject to availability)

Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)

Extended parking is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 250 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Cassandra Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 4:00 PM - midnight. There's a charge of CAD 50 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of CAD 50 (subject to availability). Contactless check-out is available.
  • Yes. Nearby restaurants include Congee Noodle King (5-min walk), Gold Train Express Restaurant (6-min walk), and Honolulu Cafe (6-min walk).
  • No, this hotel doesn't have a casino, but Starlight Casino (14-min drive) and Hard Rock Casino Vancouver (17-min drive) are both nearby.
  • Cassandra Hotel has a sauna and a fitness center, as well as a garden.
6.8.Good.
  • 4.0.Fair

    The exterior was in great need of repair and updating. (We debated even going inside because it looked rough) fortunately, the interior was better. The room was freezing, took almost 2 hours to bring heat up enough to take our jackets off. Internet/ tv was down for half the evening. No maid service (we stayed 2 nights) No coffee maker or frills like face cloths available. However, the front desk person was kind and was helpful

    2 night business trip, Jan. 7, 2021

    Verified Expedia guest review

  • 2.0.Poor

    They wanted ID from my partner and because he didn't have any they wouldn't let him stay. Never have I had this happen before. Was not happy at all plus they said if he did stay without showing ID they would keep my 250$ deposit.

    Deb, 1 night romance trip, Nov. 6, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Great stay

    Customer service was great. Covid signs and social distancing practices were taking place.

    1 night business trip, Sep. 6, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Terrible Experience. No hot water on shower it was so cold.

    Prince, 1 night romance trip, Aug. 5, 2020

    Verified Expedia guest review

  • 2.0.Poor

    After 4 days of my stay i was told that the hotel is doing an evacuation and that everyone will have to evacuate the hotel.i requested the to allow till the end of my stay but the hotel manage was rude and said she cannot help. I also asked about my refund and they said someone from expedia will contact me soon and provide me the refund. However i have still not received any call from expedia. When i tried calling them, i am unable to reach out to any agent. Also i sent an email but did not get any response. Please help me with my refund.

    7 night business trip, Mar. 15, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    The staff was super helpful and the room was alright

    Bee, 2 night romance trip, Mar. 13, 2020

    Verified Expedia guest review

  • 6.0.Good

    The hotel was what it was, it came as advertised. However, we did have one major incident happen that resulted in an incredibly inebriated gentleman somehow making his way into our room. We arrived back to the hotel to find all of our stuff outside of the room. Staff seemed just as confused as we were, they worked hard to resolve the issue, removing the gentleman and providing us with a new room. The manager was incredibly apologetic, made every effort to resolve the issue and assured us of more training that would be provided for her staff. We were refunded for our stay, offered a free night to use at a later date, and given funds to buy breakfast. They handled it professionally and went over and above to address our concerns.

    1 night family trip, Mar. 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Decent stay

    Large rooms, good shower, clean. For the price its great

    Rachel, 1 night trip, Feb. 29, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Budget hotel

    Budget hotel. Old but our room was clean. Staff were helpful. Can’t beat the price in the lower mainland.

    Leanne, 2 night trip, Feb. 23, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Awesome!! Interior is pretty good. Very clean. Front staff chat too much with me tho. 😅

    Chris, 1 night family trip, Feb. 17, 2020

    Verified Expedia guest review

See all 206 reviews