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Polynesian Water Park Resort, Wisconsin Dells

3 stars
857 N Frontage RdPo Box 570, Wisconsin DellsWI53965United States of America, 866-299-2910
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2.7 / 5
Location
Location is ok
Service
Service could be improved
Food
Food could be better
Cleanliness
Could use a good cleaning
696See all 696 Hotels.com reviews
From 587 reviewsTripAdvisor Traveller Rating

Polynesian Water Park Resort, Wisconsin Dells

Hotel Info: 866-266-9798

from $65 CAD
  • Standard Condo, 1 Bedroom (Queen and Sleeper Sofa)
  • Room (2 Queen Beds and Sofa Bed)
  • Economy Room, Multiple Beds (2 Queen with Sofa Bed)
  • Standard
  • Two Queen Beds Pool View
  • Standard Condo, 1 Bedroom (Queen and Sleeper Sofa)
  • Single Room, 1 King Bed with Sofabed, Poolside
  • Economy Room, 1 King Bed with Sofabed
  • Deluxe Condo, 1 Bedroom (King and Sleeper Sofa)
  • Room, 2 Queen Beds
  • Single Room, 1 King Bed with Sofabed
  • Single Room, 1 King Bed
  • Economy Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 189 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
The property's outdoor water park is closed from Labor Day to Memorial Day. Between Labor Day and Memorial Day, the indoor water park is only open Friday to Sunday. Indoor water park hours are 4 PM-11 PM Friday, 10 AM-10 PM Saturday, and 9 AM-5 PM Sunday. The property's indoor water features adjacent to the lobby remain open 7 days a week.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Polynesian Water Park Resort Wisconsin Dells
  • Polynesian Water Park Resort
  • Polynesian Water Park Wisconsin Dells
  • Polynesian Water Park

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Breakage deposit: USD 50.00 per stay

  • Resort fee: USD 11.95 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge of USD 30.00

Rollaway beds are available for USD 10.00 per day

Safes in guestrooms can be used for USD 1.50 per night

In the hotel

Food and drink
  • Bar/lounge
Things to do
  • Indoor pool
  • Outdoor pool
  • Spa tub
  • Sauna
  • Playground on site
  • Golfing nearby
  • Free water park access
  • Children's pool
  • Waterslide
  • Lazy river
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Elevator/lift
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Connecting/adjoining rooms available

Polynesian Water Park Resort, Wisconsin Dells’s small print

Also known as

  • Polynesian Water Park Resort Wisconsin Dells
  • Polynesian Water Park Resort
  • Polynesian Water Park Wisconsin Dells
  • Polynesian Water Park

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Breakage deposit: USD 50.00 per stay

  • Resort fee: USD 11.95 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge of USD 30.00

Rollaway beds are available for USD 10.00 per day

Safes in guestrooms can be used for USD 1.50 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.7 /5 from 696 reviews

Polynesian Water Park Resort, Wisconsin Dells
Good3.0 / 5
Water Park
Great !
1 night family trip
Polynesian Water Park Resort, Wisconsin Dells
Poor1.0 / 5
never again
we went to the dells for 4th of july weekend.this hotel is in desperate need of a full renovation. the kids loved the waterpark.one complaint about the water park was the bottom or floor of the pools are very rough. my children have the cuts on their feet to prove it. the hotel itself , i will not ever stay there again.broken refrigerator,sticky stains all over the furniture,and a phone that doesnt work.after complaining ,we were moved to a new room which wasnt much better.when we opened the couch bed we found wet towels inside....EWWWW!this hotel is one to avoid.
3 night family trip
Polynesian Water Park Resort, Wisconsin Dells
Poor1.0 / 5
Rude customer service!! Dirty sheets & Never Again
The front desk clerk was very rude stating that I should've read the fine print before paying for my room online about the additional resort fee charged at check-in. There was also a short lady with dark hair that totally failed to greet or even acknowledge me standing directly in frong of her upon check in. I felt disrespected. I was also interrupted twice in an hour while attempting to put my six month old to sleep about complaints that my family was too loud. I personally witnessed guest in the hallway playing table tennis, yelling etc.The doors aren't secure I can't count how many times I smelled marijuana everytime I left my room. It reeked of it in the hallway. Next time I decide to visit the dells Id rather go to the Kalahari. It may be a little more on the dollar yet its totally worth it they have integrity, great customer service can not be compromised. The weekend at Polynesian was by far The WORST experience I've ever had at the dells.
1 night family trip
Polynesian Water Park Resort, Wisconsin Dells
Excellent4.0 / 5
It was just what we needed a place to get away and relax. Plus have a little fun.
1 night romance trip
Polynesian Water Park Resort, Wisconsin Dells
Poor1.0 / 5
A dump
Filthy room.! Extremely bad service from the front desk. No ice machines working. Room smelled like animal feces. Would not let us switch rooms. Toilet was running, called for maintenance man...no one showed up. Kids above us sounded like they were jumping off the beds..listenef to that until 4am. Front desk did NOTHING to help us. Very unfriendly. Would NEVER STAY OR RECOMMEND THIS DUMP TO ANYONE!!!!!
1 night romance trip

See all reviews

Polynesian Water Park Resort, Wisconsin Dells

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